Where do I start.... From the first, "Relax brother, I've…read moregot this" to the last, "Relax brother, I've got this", Justin Rickman handled my case like I was family. He listened which most of the attorneys I have dealt with during my professional business life did not. He wasn't looking at his phone every time it went off, interrupting me to tell his secretary to call the Dry Cleaners, interrupting me while in mid sentence. He did go over strategies, plans of attack and always made me feel in the loop on every little detail. He is a big guy and knows how to be ever so gentile until it's time to lay it out on the table and bring it all to a head. His staff that I dealt with, Courtney and Alison, were such a pleasure to work with. No second calls to make sure my concerns were expressed to Justin. Always a call or text back to let me know the response to my concerns. Thanks to them my case was dropped without further concern and I've became part of their family of customers that have became friends. Relax brother, he's got this.

Was looking for a lawyer for my grandson that is a good kid, but has had some legal trouble cuz my…read moredaughter met this fellow and went into drugs etc. We adopted him a years ago. I called this office the person who answered started immediately to talk about retaineers even before I explained what the problem was that kinda turned me off. I looked the lawyer up and found out there are complaints against him for hiring fake lawyers to work for him and lied about it to authorities.

Needed a consult for splitting up some property I have in Lake county. I met with Jim Crawford and…read moreteam and had a pleasurable experience. He's been at it a long time and is very knowledgeable about not only the law but also local procedure and protocol. Very useful when your trying to get something done with the county. Fees are little high for out poh-dunk county, but I believe because of his experience in these matters you may need fewer billing hours.

The Crawford team are all great to deal with, helpful and knowledgeable. I would recommend them to…read moreour customers.

Incorrect documents causing time delays and extra hearings due to not addressing the primary issue…read morein the first hearing. After $1500 (of course paid up front) and 5 months , finally managed to get temporary custody, which was uncontested, from my ex who was in hospice care at a nursing home facility. Then another 3 months to get child support suspended, which was the primary issue that I contacted them for ( I was told that I should've mentioned sooner that I wanted child support stopped once getting custody. It had been explained in great detail in my initial email to them).Then I was told by phone, the following July (1 year later), that my remaining credit was $150.98 but another $400 was needed within the next two days to complete the case for a September hearing. Not that the attorney showed up or notified me of his upcoming absence at the time of the prior hearing (after sitting with my stomach in knots wondering why nobody was there to represent me, a woman did finally approach me to let me know she was filling in). When I returned a consent to withdraw, since at this point my daughter will turn 18 shortly, I found out after requesting the return of my remaining retainer that I would not get it. The $150 is not by any means the issue. The issue is expensive yet poor service. I will add that the staff was friendly, just seemingly incompetent at times. This is not my first time hiring an attorney and this review is based not only on this experience but on comparison to prior experiences with other law firms as well.

From the owner: General Litigation Practice focusing primarily on Family Law and Criminal Lawread more

Pamela Helton and her team were so amazing. My case was a very difficult one and I couldn't have…read morepicked a better team to ride with me through it all. I needed someone to put my children first and that's exactly what they did. The whole office went above and beyond with not only the knowledge & the fight, but the morals, ethics and professionalism. The heart of this office is unmatched anywhere.

Unprofessional. Unethical. Will create motions and false paperwork for the court to drag her cases…read moreon for years. She doesn't fight for relationships between children and their parents. If you'd like your case to be handled legally and professionally do NOT hire this woman or her firm. Incompetent.