I had a colonoscopy this morning. Everything went well, they were on time, they were friendly and…read morethey answered all my questions in great detail. I arrived just before eight and I was out of there around nine. I have to admit, I was a bit concerned when I saw a lot of these other reviews after I had already scheduled mine. Very pleased that it went well.

This is, without question, the best clinic in the area. I have been with them for more than 15…read moreyears, and the quality of care has consistently been outstanding.

I had a colonoscopy done by Dr Ward. Met him in the operating room--was seen by his assistant…read morebefore. Nathan has a high opinion of himself, but I didn't feel he did anything except try to get me to take a new prescription. I didn't know anymore about what would happen after I saw him. The only person who seemed to care about ME was Teresa in their reception--she even remembered me when I came in. To the others I was just "NEXT!" not a human being. The colonoscopy went well.

There are two doctors at this center, Dr. Woods and Dr. Ward. Dr. Ward is my doctor. I have been…read morevery happy with him as my doctor over the past three years. He is young and smart and especially a good listener. I recommend him highly.

terrible service. Appointment time means nothing. 51 minutes after appointment time they took me…read moreback. Front desk personnel are rude.

As a registered nurse with 15 years of experience, I feel compelled to advise others against…read moreseeking care at this facility. My recent experience as a patient has left me deeply disappointed in the subpar post-operative care provided. I feel I was prematurely discharged, was yelled at by their nurse practitioner prior to discharge, then and upon discharge, I was given a prescription that was impossible to fill, despite the hospital being aware of the difficulty. The lack of urgency in addressing this issue was concerning and reflects poorly on the standard of care provided, as it left me with NO pain medications post-operatively. I urge individuals to explore alternative options for their healthcare needs in bariatric care, as this facility falls short in delivering satisfactory post-operative care & support. If you are on the fence about this center, stay there and go to Jacksonville as I should have.

I see a few reviews that only mention an office staff member not doing something with regards to…read moreprescriptions and I wanted to mention that prescriptions are refilled in several ways: You contact the pharmacist for a refill, you log onto the patient portal and submit a refill request, or you ask Dr. Smith to submit the refill while you are there in the office. I never had any issues with any of these three methods. I've been with Dr. Smith for twenty years, as has my daughter. She's always done the right thing, with thoughtful consideration of requests, a thorough knowledge of everyday healthcare issues and a concerted effort to learn more about healthcare issues that are less common. This has led to spot-on referrals to specialists as necessary. I could not begin to say enough about how delightful and wonderful Dr. Victoria Smith is as a doctor and much of her staff is pretty good as well. She does have healthcare students do their internships with her on occasion - so far, they've all been nice. As for the office staff - I, personally, have never had any issues with them. I have heard from my daughter that she doesn't always get the questions answered that she asks when she calls, but when I have her send the questions through the portal - she does get the results she wants. I'm not sure the turnover of secretaries there, so it may be the person who answered the phone when the review here was left (or when my daughter called) is not the same person anymore. I do know that judging Dr. Victoria Smith's practice based on one experience with a secretary is not a reflection of the overall experience I've had there for two decades. Also, any doctor won't know your experience with the secretary if you don't tell them. I know her well enough to know she'd have totally straightened out any situation that would impact the healthcare of her patients. She's got a huge heart.

I've never had any issues with Dr. Smith's office. When my family and I first moved to Tallahassee…read morefrom South Florida it was important for me to find an office that would help him manage my husband's diabetes and neuropathy pain. I wanted an office that would refill all of his medications including his gabapentin without having to send him to a specialist every 3 months for pain management medication. Her office has been extremely helpful and accommodating with helping his condition.