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    Arcadia 331

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    The Sanctuary at 331

    The Sanctuary at 331

    (6 reviews)

    The Sanctuary is a special apartment complex! Set back far from the main road, close to the bay and…read moresurrounded by beautiful woods all of which provide a private natural environment. The complex has numerous amenities which provide residents many options without ever leaving...beautiful swimming pool/hot tub, 24 hr fitness center, barbecue / dining area, dog park, walking trails and beautiful landscaping throughout. This is in addition to a wide variety of social activities provided at the clubhouse by management during the entire year. The complex has a reliable and very capable 24/7 on site courtesy officer and a gated entrance for security. An outstanding responsive maintenance department is also greatly appreciated. My wife and I reside in a 2 bedroom unit that is very spacious and smartly designed giving my visitors privacy with their own full bath adjoining the guest room far apart from the master. My wife loves the spacious kitchen, it's stainless steel appliances and lots of cabinet space. Our outdoor views are all natural and wooded which we love. Lastly and probably most importantly is the always kind, competent and hard working management team that without their consistent efforts, the Sanctuary wouldn't be what it is. And that is a true community feel, that helps to create new friendships, a beautiful well maintained environment and much much more. As with everything in business, all good things and success starts at the top. The Sanctuary has an outstanding management team making it a great place to live. Sincerely Frank and Jing

    The Sanctuary is a really beautiful and peaceful apartment complex. 10 mins drive to Blue Mountain…read moreBeach and to all nicest restaurants in the area. Walking distance to The Bay and North Beach Restaurant. The location is right across DMV, Library and High School, very convenient weather you have kids or not. The Maintenance Team led by Scott are simply incredible. The maintenance guys are very friendly, professional and efficient. The staff at the Leasing office, Lisa, Paula and Kelsie are always welcoming, very helpful and caring! They always host the best residents events! The ladies are very knowledgeable! The property is clean, and very well kept. For the past 3 years, they're very consistent with yearly inspections! This is by far, the best apartment complex we've lived in! Never really had an issue while living in here except maybe some dog owners are very lazy and not picking up after their pets despite the fact that the property has several pet waste station! They have a very decent trail where you can enjoy morning or evening walks. We felt very safe here over the last three years, we're only leaving due to job relocation. Highly recommend this to everyone!!!

    Primrose at Santa Rosa Beach

    Primrose at Santa Rosa Beach

    (8 reviews)

    Very unprofessional, misleading, and unfair. My husband was called to serve in the Israeli Army…read moreReserves, which forced me to break my lease. From the very beginning, I clearly communicated my situation to the property manager, Brittany, by email. She instructed me to provide a letter from the Army, saying the company would review it and potentially relieve me from termination penalties. I submitted the letter, only to be told it was insufficient. Brittany then referred me to Melissa, who told me over the phone exactly what additional information was needed. I went through the expense and hassle of translating, notarizing, and revising the letter exactly as instructed. After waiting days, I was abruptly informed my documentation would not be accepted simply because my husband serves in the Israeli Army rather than the U.S. Army--a fact they knew from the very beginning. Instead of being upfront, they misled me into wasting time and money, making me believe compliance would resolve the matter. To make things worse, Melissa ignored my emails and calls entirely. I had to send multiple follow-ups just to get a partial response from Jamie, while Brittany also stopped replying. This is the type of customer service they provide--unprofessional, unresponsive, and dishonest. I was transparent from the start, but Primrose and Olympus Property were not. Their lack of accountability has caused me unnecessary frustration and hardship. I would never recommend doing business with them.

    Staff members were very helpful and nice when touring the property! Clean amenities and property.read more

    Yulee Villas

    Yulee Villas

    (1 review)

    This is the most openly hostile company I've ever had the misfortune of having to do business with…read more They purport to offer services for people in need and then press them under their thumb as hard as they can at every turn and opportunity possible. Various management individuals that I have interacted with here have been combative and patently abusive toward their residents. The new manager seems to be a good person but this company is bereft of ethics and full of the modern "forget you, I got mine, pay me!" mentality. These people have little to no humanity it would seem, just policy and threats. Just another cookie-cutter, carbon copy company in line with every other modern one that treats their customers as adversaries that withhold money that they feel entitled to regardless of the circumstances surrounding it. They can barely provide the bare minimum in return with happy staff running the place for extended periods of time. Instead residents are constantly dealing with staff turnover once their hirees realize how insane they are and how much they abuse their position of "authority" in the power differential dynamic towards the people they purport to serve AND provide jobs for. JC, you probably know this deep inside where you have it hidden and suppressed. From the outside it feels clear that you have no humanity to speak of. As stated this company actively goes out of their way to make things worse for you and will maintain a perpetually antagonistic disposition towards you. It's amazing that nobody has investigated or tried them yet to be honest. They seem to align with the type that needs it.

    Arcadia 331 - apartments - Updated May 2026

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