Great stay at the Prestige Sooke. We booked through BC ferries Vacations. We booked 3 nights with…read moreferry and reservation from the mainland. Great deal. We booked a balcony and it was gorgeous. The resort itself was beautiful. The decor was on point, everything looked clean and new. I used the pool and gym, both were great. The cafe was great grabbed coffee & pastry in the morning. We ate at West Coast Grill a couple of times, also was great. The views from our room were amazing. The room was clean and very spacious especially the bathroom. Great location, was able to explore the coast also Victoria. Overall, it was a great stay. We would stay here again.

Came on BC Ferries vacation special which alone saved $$$. Included ferry round fare, hotel stay…read morefor 3 nights & vouchers for breakfast and dinner to use for one day. Huge savings. A must to stay at this resort when visiting Sooke for a mini vacation. Hotel is unbelievable gorgeous and the staff are all top notch!! We had many small requests and all were fulfilled quickly and efficiently. Very impressed. Kudos to every one of the hotel staff members!

Good hotel and very central location for the price with friendly staff. Room was a spacious suite…read morewith a kitchen. It was pretty clean for an older building with one spider I noticed. Staff was friendly and helped with luggage up the steps. The hotel isn't the most accessible with steps and jacuzzi shower combo is very high with very low toilet that my mother struggled. Step free access may be possible through garage but the garage door was locked. They did not have a room with a more accessible bathroom but did their best to find equipment to help and gave a shower chair for transfers. Cannot complain too much since we did not request an accessible room but this could be an issue for those who would have trouble with the abnormal toilet and shower/tub heights. Also, it did get noisy at times from the hallway/lobby noise heard in the living room where I was on the sofa bed but mom did not notice it in the bedroom. Nonetheless, I was able to sleep well.

We stayed for 3 nights beginning of June, 6 to the 9th. First time in Victoria, my husband had a…read moretrade show so I was a tag along. Room was clean, fresh, I am very fussy on linens, pillows bedding and remember the first morning in NO hurry to get up. I am particularly fussy about this, to date Banff Springs and the Bellagio were the standard to beat but I told my husband there is a new one one the list! The staff was friendly and helpful with suggestions of what to do where to eat, I did miss not having the option of a restaurant in hotel, but there were loads of options withing a block or two. For what was described as an affordable hotel, it was far better and did NOT feel like a chain cookie cutter economy hotel other than the price, I would choose to stay again! Even housekeeping, so quiet and that is rare even in higher end hotels. You hear the 12am ton2pm shuffle in hallways, not here, it was quiet cozy, friendly and again the bedding! Thank you to the staff, and who ever is behind the laundry amd selection of pillows. The location is also perfect for getting to all the tourist spots, the harbor and quiet enough we left windows open the entire stay.

Absolutely horrendous booking experience. We tried to book for a couple days before we landed-…read morehowever their online booking system kept trying to book us for the present day. So we called the hotel and tried to book over the phone, only the front desk worker ran into the same problem that the booking system booked us for the present day. We were transferred to another employee, only to find out they're trying to charge us a $600 cancellation fee! For a booking that we didn't even file, and the past employee never mentioned this ridiculous fee. Very frustrating and we're currently trying to settle this! Look elsewhere where!!! Edit: we also just found out they tried to charge my mothers credit card after they tried to to book with her card and said it wouldn't "go through" and that they couldn't find the booking made her credit! Luckily we called the her bank were able to cancel the charge

This is an amazing hotel in Langford right next to Costco. The service was excellent and especially…read morea very cheerful person named Trinity who was working the check in area. I always had the pleasure of her kindness when leaving or arriving at the hotel. The rest of the staff and management were great. The hotel cleaning crew were on the ball and my room was always cleaned. Overall for the week I spent here, I was happy with everything. Note: Their parking lot fills up very quickly

We stayed at the Huntingdon hotel for three nights, on a visit to Victoria. We had one of the…read more"Newcastle" rooms, with two queen beds. These come with a bathroom (shower over the bath), TV, hairdryer, refrigerator, and adjustable air-conditioning. The decor is a little dated, but it is plain and it was very clean. The beds were very comfortable each with four pillows. There was a small hanging area by the door but no wardrobe. Along the corridor was an ice machine and water bottle filling machine. Staff were very helpful on check in; there is a CN $100 card charge per night (so $300 an hour case) in case of additional purchases at the hotel. Breakfast is included in the price, but the choice is relatively limited. It is a buffet with cereals, sliced meats and cheese, a fruit bowl, and a cooked breakfast that consisting of fried potatoes and scrambled egg, alternating between sausages or bacon depending on the day. There were also croissant and toast available. The quality was okay, but not as good as many hotels we have stayed in. At busy times you may have to wait to be seated at a table, as the dining room is quite small. Overall, we really enjoyed our stay, because the hotel's location on the harbour was great. It's a short walk to the parliament building, the harbour side, and the downtown shopping area. There is a choice of lots of bars and restaurants within a 10 minute walk.

We came to Victoria for 1 night and decided to stay here due to the proximity to the ferry and how…read morewalkable it is downtown. We tried checking in a couple hours early - one of our rooms was ready but the other wasn't until actual check-in time. Rooms were fine - one had a kitchen, the other was standard. For breakfast in the morning, they have a "buffet" that was just ok. We checked out right after breakfast to go to Butchart Gardens. Our experience was fine - not amazing, but not bad either. We'd stay here again.

I visited family in Victoria just before the holidays, and ended up snowed in for several days…read moreafter our rental in Deep Cove ended. I found Hotel Rialto on Yelp and spent several days there on my own-- including Christmas-- as all of the others in our group secured flights back home. When choosing a hotel, my needs were simple: clean, safe, centrally located, and reasonably priced since I was spending additional money than what was originally planned for my trip. Bear in mind, the hotel I stayed at before we all settled in Deep Cove was a historical gem and a five star hotel. As a result, my expectations for Hotel Rialto were low. Boy, was I pleasantly surprised when I arrived at Hotel Rialto. The hotel staff were professional, kind, and attentive, and the rooms seemed as nice as any hotel I've visited over years of travel. The beds, linens, bathroom amenities, and housekeeping were excellent. The attached restaurant was also very good and offered everything from a hamburger to a high end meal. No lunch or breakfast though. Shout out to the manager m, Trevor, who held my room without changing me as I struggled to get out of the snow in Deep Cove. Maya and Gabriella at the front desk were also always welcoming and helpful. I would absolutely stay there again!

This is a gem to stay at. The hotel staff are wonderful. Rooms are bright and airy. We love how…read moreclose it is to everything downtown.

Location is great but the rooms have wooden floors so it sounds like the people from upstairs are…read moreechoing into our room. We can also hear the conversation of the people in the room next door! Definitely do not stay here. We can not stay in our room we have to leave. Totally ruined our stay and my partners birthday. This place is made out of cardboard!

This hotel is in the heart of the city. We did not have a car and it was the perfect location to…read moreexperience the city walking. The convenience of being close to every restaurant you could imagine. We took the clipper over from Seattle for our stay and it was only a 15-20 minute walk to the terminal. Great Great hotel. Linens and pillows were very comfortable and the the front desk staff was attentive. We absolutely will be back for a return stay. Here is the view from room 303

A wonderful stay here right after Christmas. We were visiting from Washington to see the lights at…read moreButchart Gardens. We took the ferry and it was about a 15 minute walk to the hotel. The location was great to get to shopping, restaurants, and bars. The bus stop to catch public transit was very close around the block. The front desk staff were very friendly. We were lucky and got upgrades to a suite with a kitchenette. There was a terrible view, but we didn't spend a lot of time in the room. I appreciated having the extra space. The room was pretty nice. Updated. Clean for the most part. Some of the popcorn ceiling is starting to flake off. The lobby was nicely decorated for the holidays and it was a nice space to meet up with our friends. Would definitely stay here again!

I'm not sure how this hotel earned a 4-star rating. By U.S. standards, I would consider it closer…read moreto a 3-star property. We stayed here while attending a wedding. The location was convenient and close to everything we needed. We booked through Expedia, and it seemed we were assigned one of the most basic, dated rooms in the hotel. The room itself was clean, and the staff were consistently polite and friendly. Valet service was also prompt and efficient. Unfortunately, the room showed its age. The towels were old and stiff, and the bed sheets were so rough that I woke up with friction marks on my legs. The shower drain was clogged, causing water to back up while showering. Since we had arrived late and were exhausted from traveling, we chose not to switch rooms. The front desk did offer us another room, but when we went to look at it, had a noticeable smoke odor. We were glad we decided to stay in our original room. Although it would have been helpful if they mentioned this to us. Overall the service was good, but the rooms are overdue for renovation. The hotel has potential, but the accommodation did not meet my expectations for a 4-star property.