Great stay at the Prestige Sooke. We booked through BC ferries Vacations. We booked 3 nights with…read moreferry and reservation from the mainland. Great deal. We booked a balcony and it was gorgeous. The resort itself was beautiful. The decor was on point, everything looked clean and new. I used the pool and gym, both were great. The cafe was great grabbed coffee & pastry in the morning. We ate at West Coast Grill a couple of times, also was great. The views from our room were amazing. The room was clean and very spacious especially the bathroom. Great location, was able to explore the coast also Victoria. Overall, it was a great stay. We would stay here again.

ABSOLUTELY TERRIBLE!!!!!!! If I could give zero stars I would. When I got there the employees were…read moresuper rude they gave me the stink eye and they barely spoke then when I got into my room it sucked it was dirty the neighbours kept making noises and on top of that the pool closes to early the towels were dirty the shower in the room was terrible the restaurant was bad the vending machine was broken can a hotel get any worse.... DO NOT COME HERE!!!!

We stayed for 3 nights beginning of June, 6 to the 9th. First time in Victoria, my husband had a…read moretrade show so I was a tag along. Room was clean, fresh, I am very fussy on linens, pillows bedding and remember the first morning in NO hurry to get up. I am particularly fussy about this, to date Banff Springs and the Bellagio were the standard to beat but I told my husband there is a new one one the list! The staff was friendly and helpful with suggestions of what to do where to eat, I did miss not having the option of a restaurant in hotel, but there were loads of options withing a block or two. For what was described as an affordable hotel, it was far better and did NOT feel like a chain cookie cutter economy hotel other than the price, I would choose to stay again! Even housekeeping, so quiet and that is rare even in higher end hotels. You hear the 12am ton2pm shuffle in hallways, not here, it was quiet cozy, friendly and again the bedding! Thank you to the staff, and who ever is behind the laundry amd selection of pillows. The location is also perfect for getting to all the tourist spots, the harbor and quiet enough we left windows open the entire stay.

Good hotel and very central location for the price with friendly staff. Room was a spacious suite…read morewith a kitchen. It was pretty clean for an older building with one spider I noticed. Staff was friendly and helped with luggage up the steps. The hotel isn't the most accessible with steps and jacuzzi shower combo is very high with very low toilet that my mother struggled. Step free access may be possible through garage but the garage door was locked. They did not have a room with a more accessible bathroom but did their best to find equipment to help and gave a shower chair for transfers. Cannot complain too much since we did not request an accessible room but this could be an issue for those who would have trouble with the abnormal toilet and shower/tub heights. Also, it did get noisy at times from the hallway/lobby noise heard in the living room where I was on the sofa bed but mom did not notice it in the bedroom. Nonetheless, I was able to sleep well.

The restaurant and the upstairs bar were very nice and had good food. The room was nice and it was…read moreclean. We had a good stay. All the staff, both in the restaurant and at the front check-in, were very nice and helpful.

Absolutely horrendous booking experience. We tried to book for a couple days before we landed-…read morehowever their online booking system kept trying to book us for the present day. So we called the hotel and tried to book over the phone, only the front desk worker ran into the same problem that the booking system booked us for the present day. We were transferred to another employee, only to find out they're trying to charge us a $600 cancellation fee! For a booking that we didn't even file, and the past employee never mentioned this ridiculous fee. Very frustrating and we're currently trying to settle this! Look elsewhere where!!! Edit: we also just found out they tried to charge my mothers credit card after they tried to to book with her card and said it wouldn't "go through" and that they couldn't find the booking made her credit! Luckily we called the her bank were able to cancel the charge

We came to Victoria for 1 night and decided to stay here due to the proximity to the ferry and how…read morewalkable it is downtown. We tried checking in a couple hours early - one of our rooms was ready but the other wasn't until actual check-in time. Rooms were fine - one had a kitchen, the other was standard. For breakfast in the morning, they have a "buffet" that was just ok. We checked out right after breakfast to go to Butchart Gardens. Our experience was fine - not amazing, but not bad either. We'd stay here again.

This review is for their high tea service. Which is the best high tea service ever. I've done a few…read morebut here the servers were incredible, the tea is just amazing, and the platter of food they give is always outstanding. I've come here manner times and am always happier each time I come back.

This is a gem to stay at. The hotel staff are wonderful. Rooms are bright and airy. We love how…read moreclose it is to everything downtown.

Hotel Rialto is well-located in downtown Victoria, pretty much close to everything. The rooms were…read morefine, the queen bed was tightly packed into one part of the room, while the bathroom was overly sized. Our room was also loud, being off the street, and I hadn't noticed but the window on top was open. It was a little quieter after I closed it. Our friend's room, in contrast, faced the back alley and was pretty quiet and had it's own sink. The hotel has a bar and restaurant called The Palms, but my companions didn't like any of the drinks they served at the bar. Overall, the hotel was a good value and I'd stay there again, probably in a room not off the street.

Location is great but the rooms have wooden floors so it sounds like the people from upstairs are…read moreechoing into our room. We can also hear the conversation of the people in the room next door! Definitely do not stay here. We can not stay in our room we have to leave. Totally ruined our stay and my partners birthday. This place is made out of cardboard!

This hotel is in the heart of the city. We did not have a car and it was the perfect location to…read moreexperience the city walking. The convenience of being close to every restaurant you could imagine. We took the clipper over from Seattle for our stay and it was only a 15-20 minute walk to the terminal. Great Great hotel. Linens and pillows were very comfortable and the the front desk staff was attentive. We absolutely will be back for a return stay. Here is the view from room 303

We stayed here for 2 night while visiting Victoria. Located in a quiet residential neighborhood,…read morethis 1911 historical Inn is full of old school charm both inside and out. Because of the building's age, there are a few trade offs. There's no elevator or AC. The windows don't have screens, so you may have to choose between having fresh air or keeping the mosquitoes out. Our room is pretty cozy and has a decent sized bathroom, although the bathroom floor is noticeably not leveled. The Inn offers free on-site parking which is a plus. The location is very convincing, walkable to downtown, and nearby parks/beaches. The staffs were very welcoming and friendly. Overall it's a charming good value option.

Stayed here for two nights in Victoria. Super old and historic building. There's no elevators and…read moreno AC and the windows don't have screen covers. But there is free parking in their lot and the location is next to the park and very close to downtown. Being old has its charms. We enjoyed the stay overall and it was a good value pick compared to the higher end hotels.