The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.

I found Rapid Response Remediation through yelp projects after my basement sustained a little bit…read moreof flooding with the storm, and I had a hard time getting a hold of anyone (phones hung up on me, long wait lists, price gouger from Chicago). My basement was not nearly as bad as other people's, and I wanted help cleaning and with mold. They got back to me within a couple of days while I was on other companies' waitlists. They could have come out the same evening, but I had them wait until the next day which was more convenient. They came out, provided an estimate. I had questions, and I was able to say what I wanted done (eg. I didn't want the air purification for $1000 since my HVAC system has an air purification system in it that takes care of mold spores or the wall paint to protect from mold for $200 since I am already on a list to have my basement waterproofed in a month, and the walls are going to be dealt with). They were amenable to the changes. They were able to schedule me for the next day and do the work. They provided me with updates of the project. They took out more drywall than anticipated, but that's fine. I'll refinish the basement later. Garrett and Justin were both helpful. I recommend them. They listened, they were prompt, and I feel after talking with others in similar situations, the price was fair. They also did not demand insurance. I paid upfront.

Great communication, quick response both for the assessment/estimate and being able to get to my…read morehouse to complete the work. I had water seepage in the August flooding which led to mold. Garrett identified additional areas of mold that I hadn't noticed. His crew was quick, professional, and thorough. Price was very reasonable especially compared to some of the quotes I heard floated from some of the bigger names and out of state firms. A solid Wisconsin company.

We had our carpets cleaned in December 2024. It was easy to schedule, service technician was on…read moretime, but done in less than an hour, and stains remained. When I called to express my concerns, Josh took great care of us. He was super responsive, apologetic, and sent his partner out at our convenience to redo the carpets. The carpets turned out great! We will use them again in the future because of their excellent customer service. He also gave us a partial refund for our troubles. Now that's customer service!! Thanks, Josh!

Thanks to Chem Dry and Josh for the great service a cleaning of our carpets and furniture. They…read morelook awesome and we will definitely call when we need any of our other carpets / furniture cleaned. Great Job looks awesome. Pat & Mary Ann T

I would like to thank everyone who worked at my house. Jay Gruher and Greg Eberle went above and…read morebeyond everything that was asked of them. I am so happy with everything that Kelmann did. Mary F.

On December 25, 2022 at 3:30 am, the sprinkling system for the 40 unit complex that I live in blew!…read more Unfortunately the pipes were in my apartment which then proceeded to flood my apartment. Had to live in a motel for two months until repairs were completed. Every single person, from Ken Martin, the senior project manager to the unpackers were absolutely professional, kind and caring. I would recommend Kelmann Restoration to any company requiring assistance for any emergency. I could not be more pleased!!

We had a dishwasher leak at the end of October 2025 which damaged the floor around the dishwasher…read moreand the basement ceiling located below the dishwasher. After the plumber stopped the leak, we engaged Revive Restoration for mitigation and restoration. The mitigation crew came over almost immediately to my house even though it was a Saturday and started the remediation right away. They came back on Monday and by end of the week had completed the mitigation work of removing the damaged floor and parts of the basement ceiling, and thoroughly drying out the damaged areas and checking for mold. Revive gained my trust because of the work they had done so far. I therefore didn't hesitate to sign the contract with Revive to perform the restoration work which involved fixing the basement ceiling and replacing the flooring damaged by the dishwasher leak. That is when the problems with Revive started. Whatever trust Revive had built with me by their mitigation team was completely shattered by their restoration team. The difference in my experience with these two teams was night and day and it was hard to believe that it was the same company. The mitigation was done by early November but the restoration didn't start until the end of December adding almost two months of delay. While the ceiling repairs were made to my satisfaction, Revive completely dropped the ball when it came to the flooring repairs which didn't start until mid January. Since it was a restoration, the replacement flooring should match the existing flooring as closely as possible. I had to ask what flooring they had selected as the replacement since there was no communication from their end about it. I was not provided any samples for the flooring but instead given a link to the flooring website. The online photos for the replacement flooring looked similar to my existing flooring and since Revive's flooring subcontractor had chosen the flooring after looking at the existing flooring in my house, I trusted their choice and went ahead with that flooring. It became apparent after the first day of the installation that the flooring option recommended by Revive was wrong and didn't match the rest of the flooring at all even though it seemed to match on the website. I immediately emailed Revive about the issue and their/their subcontractor's response was that they will buff and polish and tint the new flooring to match it with the existing flooring. So they performed the rest of the installation but later said they are unable to match the new flooring with the existing flooring. I was now stuck with a totally mismatched floor. This wasn't the worst part. A couple weeks after installation, the brand new flooring started developing splinters on its own at random spots and injured my family members causing bloody fingers and painful injuries. Everyone was afraid to walk on the floor and had to wear shoes to avoid getting injured. I immediately brought this to Revive's attention. I got the flooring inspected by an independent flooring inspector and the inspection concluded that the splintering was due to poor installation. After a long back and forth, Revive provided two options. The first one was to accept the flooring as is, which is laughable, and extremely callous on Revive's part, given the injuries that it caused to my family. The second option was to have the original subcontractor redo the flooring despite such poor quality work. What is the guarantee that the same subcontractor won't cause the same flooring installation problems again? Overall this has been the worst home repair project by far. The project manager came onsite just once and quit in the middle of the project without any notification. Communication was poor and I waited for several weeks before hearing anything from Revive. Finally, they left the project in a unfinished state by not putting back the baseboards around the kitchen cabinets and left the dishwasher in a disconnected state leaving behind open holes in place of the baseboards and a disconnected air vent register. I now have to get this whole mess fixed by another company. I would strongly encourage not to have Revive perform any restoration work in your house given the poor project management, poor quality of work, and refusal to make it right by the customer.

We hired Revive after our basement flooded. They are wonderful to work with. Our project manager…read morewas informative from the start. Thaddius and Mike were wonderful to work with. They respected our property and did an amazing job on the mitigation. They were friendly and worked hard to make sure the job was completed correctly. They were also very careful to make sure our pets stayed safe while doing the work. Thank you so much Revive!!!!

Voda cleaned our carpets and floors today. I can't say enough good things about our service. Jake…read moreour technician was very professional and thorough. Highly recommended!!

From the owner: Your Cleaning & Restoration Sidekick! At Voda, our mission is to make life easier for those…read moreresponsible for creating inviting, healthy spaces where people live, work and do business. We specialize in a wide range of cleaning & restoration services to keep your home or business clean, fresh and free from damage including: carpet cleaning, floor cleaning, tile & grout cleaning, upholstery cleaning, odor removal, water damage restoration, storm damage restoration, mold mitigation and more!

Wish we hadn't have needed to call them but glad we did! Same day response time and came the very…read morenext day. They checked back each day for the progress and adjusted things as needed. We've had water issues twice in the last three years as our bathroom is above our kitchen. The first time we had to completely remodel our kitchen, but we didn't get any interior mold thanks to SERVPRo's quality and quick arrival This second time they were able to fix things without damaging or having to completely remove the new cabinets. A little pricey for us but we have a 1930s home with hardwood we don't want to risk molding. Very friendly people too, Brandon and RJ were a great team. I appreciated that our service member, Brandon, actually picked up his phone when I had questions. They were really quick taking everything down quietly without waking up my toddler. Highly recommend SERVPro!

We recently had a water issue at our home and we were trying to decide which company to use. After…read moretalking to the different companies we decided to go with Servpro of Dane county west. Same day they came and assessed the damage and immediately got to work. Jim was very easy to work with and they communicated directly with insurance to make it seamless. We found the employees to be courteous kind and prompt. They did a great job and we would not hesitate to use them again.