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Arabella Massage Therapy, LLC

4.0 (1 review)
Closed 8:00 am - 5:30 pm

Services - Arabella Massage Therapy, LLC

Therapeutic massage

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6 months ago

Ambience not that great but massage was informative and executed very well. I believe her name was Monya .

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Vivian Therapy Spa - Custom Body Massage ONLY $59.99/h

Vivian Therapy Spa

2.3(3 reviews)
62.1 mi

This was the absolute worst massage in every possible way that I have ever had. I will preface in…read morethat I was a massage therapist for around 10 years before a career change. In addition, I've been getting massages for about 17 years and have had nearly every modality both locally and abroad. For starters, the massage started with a request for payment before we began which is odd. I said I would pay afterwards as I intended to tip based on performance. There was no formal introduction or telling me of her name. I was told to get undressed and get on the table. I undressed to my underwear because I generally prefer not to be completely nude for the massage. She began massaging me through the sheet and assumed it was a precursor before pulling back the sheet. About 10 minutes into the sheet rubbing, I raised my head and this is where things started going left. I inquired about her using oil on my skin or something and she said "you no undress." I tried to relay that I did not want to get fully undressed and had already explained I wanted to focus on my neck, back and shoulders anyway. None of this was presumably understood. At this point she walks out to retrieve her phone and begins to communicate with me through Google Translate. This lasted about 10 minutes or so. So we're 20 minutes in at this point and I still have received virtually no massage. Honestly, I should have gotten up then, but I really just wanted a massage. After what I wanted was finally communicated, the 'massage' continued. Next, she doused me in oil. I'm talking I was soaking in oil. Then she rubs and spreads the oil over my back in a very untrained motion. I'm addition, she massages over my ribs at some point. She does tapotement that is ungodly to say the least. She did minimal neck work and at this point I want this travesty to end. Luckily, someone comes into the building so she says "excuse me" and exits the room. Yes, she leaves out the room yet again in the middle of this session. She's gone for about a minute or so. As I was about to get up she tried to come in and continue. And I say nope that's it, I've had enough and now I have a headache. She's trying to tell me to sit up. I'm telling her no, I'll wait until you leave out. We have to use the Google translate again because of the back and forth. So finally she leaves out. At this point, it has been 45 minutes according to her clock. I got about 25-30 minutes of actual rubbing. I hurriedly get dressed to leave. I have decided that I will pay for the hour and nothing more even though I barely received a 30 minute massage. She requests that I pay in cash, but all I have is a credit card. She asks me how much for tip. The question is laughable at this point. I said absolutely no tip. FYI I generally tip 20-25% for services. She proceeds to be able to somehow communicate more effectively when the discussion is about money. She starts to go back and forth with me and try and haggle saying the owner takes most money. I tell her to charge me for the massage and that I have to leave. She now has an attitude and says "$5 fee for card." I say ok and nothing more. I decided to come here because of the reviews but I'm hoping the massage others got was from someone other then this unnamed individual. I am still in disbelief of the entire ordeal and I hope she doesn't do this to anyone else. You have been warned!

It was the best massage I've had and the personnel made me feel relaxed and I really enjoyed the…read moresession. She found every sore muscle and worked hard on them. I recommend this place highly. Remember there are haters in everything someone does. But for me it was a great massage. I have low back pain and when she was done I was able to walk without pain , I'm very happy and you will be too. RM.

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Arabella Massage Therapy, LLC - massage_therapy - Updated May 2026

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