I never thought I would be writing a review about a pet shop but here it goes ;-) Let me begin by…read moresaying that this is the second time in my life I have stepped into a pet shop and the last time was some 15 years ago. So we got ourselves a dog today and we had to buy everything for it and we were told by the Tierheim to try this place as it's big. One thing is for sure, it's huge. Is there anything that is not available for pets these days ?? OMG ;-)) This place has a ton of stuff and I can't comment on prices as this is the only shop I have visited in Germany. To me the prices seemed reasonable. We needed everything and the volunteer from the Tierheim seemed to suggest that the prices were ok. The variety here is amazing. Everything you need for a dog or cat is here. We picked up a dog bed for €20 and that seemed extremely popular as loads of others were also buying beds. The overall experience was good. The staff were on hand to help if needed and the check out process was also ok. The only downside was that they did not accept anything but MasterCard, EC card or cash. Small problem but, I rarely use anything but Visa or Amex. When you are making a big purchase it is not always easy to carry cash around. But then it seems to be the case in Germany so maybe I just need to load up the next time ;-)) I will definitely come back here. I will also try other places and compare next time.

Top Beratung und Hilfe in der Aquarium-Abteilung die Dame, die mir heute den Pumpenkopf problemlos…read moreausgetauscht hat ist nicht nur sehr freundlich und hilfsbereit gewesen, sondern auch noch sehr kompetent. Meinen herzlichsten Dank für diese Hilfsaktion. Weiter so. Sie waren spitze.

Friendly, knowledgable staff. Always funny. Give great advise and don't try to sell stuff one…read moredoesn't need. Nice selection of equipment and fish. They do test the water (except for Saturdays) and recommend how to fix things if something is wrong. The prices are ok. Most stuff costs the same as at the online retailers. Highly recommend it!!!