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Aquarelle Kids

3.3 (6 reviews)
Closed • 6:30 am - 6:30 pm

Services - Aquarelle Kids

Multiple children care

Single child care

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Roper YMCA Family Center

Roper YMCA Family Center

(18 reviews)

Horizons West / West Orlando

Roper YMCA is one of the two closest locations to where I reside. So far it has been nice attending…read morethis location. I am greeted every time I check in. What I love about this YMCA location is that there is ample equipment and I am able to get a productive workout complete. So far all machines that I have used are in great working condition. Other members too are able to get their workout done with ease unlike other locations where people are on their phone, taking up the machines and not actually using them efficiently. I have gone early morning around 7 AM and I have also gone in the evenings around 7/8 PM. I have not taken any classes yet, but will soon explore some. My only one complaint is that I have unable to use the sauna due to it being out of order. Hopefully, they're able to repair it soon. I have also heard and read in other reviews that it is frequently being repaired. Hopefully that gets resolved soon.

We attended this Easter egg hunt and overall it was a fun concept with a great turnout, but there…read morewere a few things that could really improve the experience, especially for younger kids. First, I do want to say the staff were absolutely lovely. We arrived before everything was already set up, and they let my two young children help with scattering some of the eggs beforehand, which was a really kind and memorable touch. They were also great about sharing information on other programs, including a YMCA date night service where parents can drop off their kids while they enjoy dinner and a movie, which honestly sounds like something we might try in the future. The setup itself was a classic "scatter and go" format, with plastic eggs spread across a field and kids released at the same time. While exciting, it always makes things pretty chaotic, and our two-year-old ended up with candy like hard Jolly Ranchers and gum, which aren't really appropriate for toddlers and felt like a bit of a miss given the age range advertised for the section we were told to participate in. For future events, it would be great if the eggs in the under-3 section were filled only with toddler-appropriate items to help avoid potential choking hazards and make the experience more enjoyable, and less stressful, for parents of little ones. The bigger issue, though, was the "golden egg" system. The idea is great, special eggs with prizes inside, but in practice it created some awkward dynamics. We saw families staking out golden eggs ahead of time, including one instance where a parent encouraged their child to literally sit with their hand on an egg before the event started. I'm not here to judge anyone, but it did take away from the fairness and fun of the hunt. A simple fix would be to go more "Willy Wonka" style next time, hide the golden prize as a surprise inside regular eggs rather than making them visible targets. That would keep the excitement while making things feel a lot more equitable for all kids. Overall, a fun event with great staff and good energy, but a few thoughtful tweaks could make it much more enjoyable and inclusive for everyone.

Kiddie Academy of Winter Garden

Kiddie Academy of Winter Garden

(5 reviews)

Horizons West / West Orlando, Disney World

I really enjoy it here! All of the teachers and administrative staff are the absolute sweetest. My…read moredaughter smile so bright as we walked towards the doors knowing she's going to have another great day. It's so sweet to see!

My 3‑year‑old was expelled from this daycare immediately for saying inappropriate language. There…read morewas no prior warning, no meeting--nothing. This was a direct violation of their own signed Positive Guidance Approach policy, which states that before expulsion, teachers and management "will work together with families" to resolve behavioral issues. In the email, they claimed that "While we understand that children at this age can use inappropriate or exaggerated language, statements of this nature are treated with the utmost seriousness in any school setting--public or private--and constitute grounds for immediate termination of enrollment to protect the safety and well-being of staff and students." This statement is legally incorrect. Even public schools require due process before expulsion. "Immediate termination" without due process is strictly reserved for imminent physical dangers--such as bringing a weapon to school or severe physical violence. This reminds us of another incident at their academy: our child was bitten by another child, leaving two significant, complete bite marks on his body. That was actual physical violence resulting in documented injury -- objectively more serious than any verbal statement from a 3‑year‑old. After that incident, the child who bit our child was not expelled. When our child -- without any prior intervention or collaboration with our family as required by their policy -- said something inappropriate, they expelled him immediately. This selective enforcement raises legitimate questions about whether their policies are applied fairly and consistently to all children. After that, they agreed to meet on April 28, 2026, and promised a partial refund in writing, stating we would receive it within 5‑10 business days. It has now been nearly two months since they committed to issuing a refund. However, that refund never came. We asked several times -- which card it was refunded to and when it was issued. They ignored us, and only on the fourth request, when we said we would file a complaint if they could not provide proof, did they finally respond immediately -- with a backdated document. They claimed the refund was issued on April 24, 2026 -- four days BEFORE the April 28 meeting where they promised a refund. How can a refund be issued before it was even promised? Moreover, the document also says "Credit Card Refund." But we were not allowed to pay tuition by credit card. Also, the document shows a statement period of June 15-21, 2026 -- a future date range at the time it was created. This document was clearly backdated. Meanwhile, they accused us of "harassment" and "threatening language," issued a "cease and desist" order, demanding that we never contact them again and threatening to "seek legal relief if necessary," cutting off any further dialogue regarding the refund they had promised. Stating an intent to file a complaint with a government agency or pursue legal action is not a "threat" -- it is a protected exercise of legal rights under Florida law. Until today, we have never received any refund. They have never told us which card or account they supposedly refunded, nor provided any verifiable proof. All of these -- their emails, their own policy, and the backdated refund document -- are now part of our formal complaints to DCF and small claims court filing. I cannot recommend this daycare to any parent.

Aquarelle Kids - childcare - Updated October 2026

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