I called Simmons on a holiday - a person answered right away. We made arrangements for a tech to…read morecome out to look at a shower that wasn't draining. Everything went as planned, tech called when on the way and showed up on time. I wasn't at the home for the work, my daughter was, but the tech called me to report on what he found and how he resolved it. Bill came and was as quoted for time and labor. Shower is draining normally. I now have a leaking toilet and will be using Simmons for that, too. Thank, Simmons!

Small company but great customer service. Gage was great, knowledgeable and did a great job. I will…read moreuse them again. Our entire plumbing system was backing up and turns out the trees had taken over and invaded our pipes. I wish I had called them first and saved alot of headaches and money.....next time I will. GREAT EXPERIENCE for a not so great problem. Affordable too.

This contractor was referred by the home warranty company. I was impressed by the fast response,…read moretheir expertise and professional service. I will definitely use again and highly recommend Spring Plumbing.

The owner, Matt, continued to text me after giving me a misdiagnosis, disagreeing with me, and…read morerefusing to find a solution. I found Matt very unprofessional, even contacting me after finding out I left him a poor review through the warranty dispatcher I worked with, questioning my knowledge about plumbing, and being a home owner. This was not my first experience with Matt, who in the past, has harassed my wife about payment for work that hadn't been completed. The technician who was dispatched was helpful and friendly, but due to the owner's immaturity, I will never use this company again, and will never recommend them.

I called Bethany Repair in the evening after normal working hours when I discovered water backing…read moreup through my basement floor drain. I talked directly with the owner of the company who answered his phone (rather than switching over to an answering service or machine as many contractors do after hours). The quote for drain clearing was a bit more than other sewer cleaning contractors I'd worked with in the past, but it was worth every penny, and in the end it saved me money. While discussing my problem on the phone, he checked out the municipal water system's records online and diagnosed what he suspected my problem was before we hung up. He was at my home within twenty minutes of me calling (keep in mind it was after hours). He not only cleared my line with a sewer snake / cable, but he also scoped it all the way to the street with a camera to ensure it was clear. And then he re-snaked the line to loosen some remaining residue that we wouldn't have been aware of if we hadn't run a camera through. The work required removing a toilet to get to the clog in the buried sewer line, but he left me the parts to reset it myself and save some $$$. Not only did he provide excellent customer service, but his vehicle, tools, and equipment were extremely clean.

The Drain Specialists with Bethany Repair Plumbing and Rooter are amazing! We were having an issue…read morewith our downstairs drain backing up into our laundry room and Bethany Plumbing was there within the hour I called them to fix the problem. Now only was the service they provided quick, clean, and professional but the man who came to fix it was very helpful in explaining the problem and even explained to me the steps I needed to take to ensure the problem never happened again. I 100% recommend The Drain Specialists to anybody who is having issues with their plumbing. These guys rock!!!

Had issue with shower drain that could not keep up with water when used. They came over & snaked…read morethe drain with a camera to investigate what the issue was, claimed it was small tree roots. Never saw evidence of this, asked for video & never received (even though request was noted on invoice), and they also noted on invoice when they left that drain was "still slow". Paid the invoice day of by check before they left. Within 2-3 days it was the same if not worse than before. Called them to come back out & fix it properly which they did after a few days, left grease stains on my carpet, never gave me video proof of what they were finding, and tried to charge me again for the same issue they did not fix properly the first time. I did not pay this, so they handed it off to a collection agency & are now issuing me a subpoena to pay & get lawyers involved. NEVER use them again!

Awful service. Fixed a toilet and less than 30 days the water won't fill the tank. No sympathy for…read morethe elderly. Not a surprise they only guarantee work for 2 weeks. After that, no more toilet! Thanks a lot.

I called at 2:00 pm on Wednesday about a failed hot water heater. By noon Wednesday the old one was…read moregone and the new one was installed. I consider this outstanding customer service.

The guy came out to let me know if the leak was coming from the hot water heater (or the…read moredehumidifier). He said, "When would you like it done?" I said, "Is tomorrow too soon?" He laughed and said he could do it right now. Then I laughed because it was 2:30. So he tore it down while and company delivered it. It was installed and filled with water by 4:30! I love that guy!

We had a problem with our kitchen under-counter lighting. I described it as rope lighting to them…read moreon the phone but I was wrong. When they came out they did not have the right parts. They tried to make it work anyway but with no luck. They described the part I needed and I told them I would go get it myself and put it on and that was fine with me. He showed me what I needed to do. I got a call the next morning from the electrician's boss and he said they would like to come out and do it right for no extra fees. I was very happy that they were willing to come back out and make it right and not charge an extra trip fee - especially since it was because of my incorrect description. I appreciate the service and the extra effort. Thank you!

Wrote a check in June to cover my service plan. It wasn't cashed until November when they came out…read morefor my next service. They "don't know what happened."

It was ridiculously quick and easy to get an estimate setup with Jim on the phone , he's very…read morehospitable and professional. Vince their Technician came out to do an estimate, he was polite and respectful of our house and house rules. He wore boot covers and sanitized his hands at our request with no complaint. He took a look around and made sure we knew what he was talking about. I look forward to having Pure Comfort as our go too HVAC #1 service provider.

My inspector relied on this company during my home purchase, and the result was extremely costly…read more They cleared an HVAC system that was already failing. Despite having a home warranty, every HVAC professional who later serviced the unit said the problems should have been identified at the time of inspection, leaving me with major out-of-pocket expenses and in need of a whole new HVAC in under a year.

I highly recommend Matt's Sewer .and Drain. Took care of a really difficult clogged drain, and did…read moreit in a timely, professional manner. Called to let me know they were coming early, listened to my concerns, and got right to work, unclogged the drain, and did a great job cleaning up afterward. Nice teamwork, reasonable rates, and comfortable to be around.

The timing was perfect, meaning when they had an earlier time to arrive they did so. Helpful with…read morequestions answered and just an all round personable presence. Alex and Calley are a great duo and I would highly recommend this business for all of your plumbing and draining needs! It is a family owned business for which I and my husband will always support. Thank you!