This family business is excellent. Mr. McMahon called me to schedule and kept me updated when it…read morechanged slightly. I was impressed by his customer service skills. From start to finish I could tell our home was in expert hands. They handled the duct cleaning professionally and took care of all the loose ends, especially the debris. They gave me follow up instructions and I appreciated their advice. I would heartily recommend this business to anyone. They specialize in many different areas. Please look them up when you need professional done right.

Great service cleaning my Chimney..they were quick, thorough and very reasonable price..read more

Accepted a job, 30 mins until the appointment canceled on us. Unreliable. At least he gave us a…read morenumber to another plumber and wanted us to say he referred them.

Quick, efficient, and helpful. Came out quickly to check backflow preventer and lack of gas coming…read moreinto new home I just purchased.

Was supposed to replace the AC vent duct and do a few other repairs. Did a terrible job on what he…read morerepaired and didn't even replace the duct under the house! Refuses to answer any messages to come back and correct what he ripped me off on.

Amazing job! very professional and a great price compared to others in my area. I would highly…read morerecommend for any crawlspace work. I won't be going to anyone else ever again.

Called Burris out due to a leak that was causing my water bill to sky rocket. I was told my house…read moreneeded all new plumbing. We now have a renter in said home that is now having issues with leaking in the bathroom due to a busted pipe. We have waited over 3 months for him to come out to fix it, with over 3+ times of him confirming he will be out only for him to not show. Apparently he's too busy for returnin customers, so I'd find someone else to use.

My meeting the people behind the Burris Plumbing name was by happenstance; however, through a…read moreseries of events, it became obvious that it was meant to be. The worn out faucets in two of our tub/showers needed replacing & William went above & beyond. If you're looking for a professional plumber to take care of you, I highly recommend them!!!

Absolutely fantastic people! They went out of their way to make sure everything was done right the…read morefirst time. He even came to my location in town for a conversation about different shingles and to receive half payment. I really felt like he cared about the job. I had a lot of issues with a solar guy at the time and he helped me tremendously with that issue by being flexible and informative on the process. Thank you all So much!

Great company to work with, very professional and took time to explain the condition of my roof. I…read moreappreciate the honesty about my roof. No pressure at all. Definitely will have them check out the health of our roof from now on.

RSR repaired our garage ceiling and did a major repair in our bathroom. All work was excellent and…read moreprice was fair. Very professional. I did not get the mens' names that did the garage, but they were fast and the work was excellent. Very courteous young men. The men that repaired our bathroom, Robbie and Brandon, worked so hard in a complicated situation. They were professional, knowledgeable and just plain nice. All men cleaned up after themselves and took care not to track in on the carpet. Will not hesitate to call them again for anything.

We needed hand rails for the steps to our front door and from our garage into the house. Payton…read moreand his crew listened to our description of what we wanted, got the parts designed and fabricated, and installed them today. The staff was attentive and professional and wanted to help. We will be contacting them first for all of our work.

Aaron, the salesman, came to our home to talk to us about putting a new roof on our home in August…read more2022. Boy did he have a sales pitch! Not only could he get our roof replaced, but he could get the insurance to cover our metal top pavillion (the dings in it that HE saw), the paint dings in our painted pathway from the patio to our swing, the firepit that had dings in it, etc., etc. He told us that he was going to sell us the HIGHEST quality shingle! Not knowing much about shingles, we trusted every word that came out of Aaron's mouth. We DID have some doubt about his claims that he could get all that other stuff covered, but he said he could so we gave him the benefit of the doubt. Well, long story short, Aaron sold us mostly a BILL of goods. He never spoke with our insurance company about anything BUT the roof and our firepit. We could live with that. BUT, AFTER we had paid IN FULL for the job, over $26,000, he told us that "that just wasn't going to work for him" (the balance of the bill that I wrote the check for which was over $16,000) and then he said that we "are making out like bandits"), because we were still due the recoverable depreciation which he had initially told us we would keep to use as we saw fit (which we are using half that we kept to do more work on our home). After all was said and done, about a month or so later, Aaron's boss called us for more money. Even though we had a "paid in full" invoice!! We eventually got sick of being bothered by Top Notch people, so we agreed to give them half of that RD that we had received to get them off of our backs. Jump forward to after this last horrific hailstorm that we had...20 straight minutes of marble to quarter sized hail. It severely damaged our pavillion. It damaged our roof and gutters and leaf filters, among other things. So, we had other roofers to come out to take a look at the damage. We actually had four roofers come. Everyone of them told us that they noticed some nails sticking up from the shingles and other places that were already beginning to rust and advised us to keep an eye out for these areas. Two of them told us that these so called "HIGHEST QUALITY" shingles were not even close to being "HIGHEST" quality. As a matter of fact, what brought that conversation up with both of these roofers was when I told them that our neighbor's roof looked so much prettier and that he had told us the manufacturer of his roofing shingles was Tamko and the style was Titan. But when I did research on HIS shingles, the reviews were awful! Tamko Titan shingles are supposed to be the BEST shingle that Tamko makes. I ventured out to my garage and found the bundle of shingles still wrapped that the roofers had left behind when they installed my roof. Those were Tamko Heritage--a MUCH cheaper, less dense, thinner shingle than even the Tamko Titans. So TOP NOTCH DID NOT USE THE HIGHEST QUALITY SHINGLE ON OUR HOME AS AARON STATED WAS GOING TO BE USED!!! And apparently, the job was subpar if nails are already sticking out after only a month and a half on our roof. We have discouraged our neighbors from using Top Notch for the shear dishonesty that comes out of Aaron's mouth. But also, now, because of the poor workmanship. BEWARE OF TOP NOTCH ROOFERS in Fort Smith, AR!!!