Some issues but generally caring staff that could use seminars on cultural sensitivity, human…read morerights and compassion. Drs Bouchon and Schaeffer are , so far, top notch. Front office, Kara and Jen go the extra mile and Oddwin makes the exception happen. Counselors and lecturers are about you. Case managers are busy but get results. Overall nurses are 90/100 but a few bad apples ruined a chance a perfection. Remember folks, do unto others as youd have others do unto you and 100% is in reach. Oh, yeah, the food and beverages need a lot of help

From the owner: CLOSED. Sana Behavioral Health is committed to assisting patients in achieving their optimal level…read moreof functioning and recovery. To achieve this with each patient, Sana builds a comprehensive care plan for each patient with direction from our physicians, nurses, and licensed clinical social workers. Patients may be admitted voluntary or involuntary according to state regulations. Sana's Behavioral Hospital design provides a safe and appropriately sensory stimulating environment for all patients with space for therapeutic and recreational activities.The physical environment is designed and tastefully decorated to encourage interaction among patients and staff.

We first reached out to this provider in December 2024, and finally got our initial appointment on…read moreJanuary 21, 2025. At that visit, we were told they would arrange in-home ABA therapy for our son. For the next seven months, there was no proactive follow-up or clear communication. I was always the one calling or checking in. Each time, we were told to "wait." In July 2025, an employee admitted they were having difficulty finding a therapist and said she would reach out to other facilities for help. After nearly a year of waiting, on August 26, 2025, they informed us that they do not have the capability to find us a therapist and suggested that we start over and contact other providers ourselves. This means we lost almost an entire year of critical therapy time for our child during a window when early intervention matters most. The lack of follow-through and communication has been extremely disappointing and irresponsible. Parents, please go elsewhere if you want an ABA provider who truly cares about your child's wellbeing and respects your family's time. I would give zero star if I could. P.S. to your reply I feel like you kept giving us excuses. In the beginning, you told us the wait time would be three months. At no point did you tell us that you were not capable of finding an in-home ABA therapist. From the very start, we made it clear that clinic sessions were not an option because our child goes to school during the day. You kept reassuring us that we were first in line for a therapist when one became available, which gave us false hope. I don't understand why you weren't honest from the beginning that you didn't have the ability to provide one. If you had told us the truth, I would have sought help elsewhere. Instead, you wasted my son's precious time--time he could have been receiving therapy. I am beyond disappointed and have completely given up on this therapy center. Please do not give parents false hope.

The amount of patient and thought that the employees pour into their learners is tremendous. The…read moreamount of care and effort they consistently provide my little learner is incredible and I am so grateful! ABA has changed my life and the life of my family. It is always a sweet surprise to bring them home with their group artwork and hear about the fun group activities! Thank you Blue Whale ABA.

They have the best staff and treat the kids like family, we love going here even though it's really…read morefar, open a Henderson office please

From the owner: At Nevada Autism Center, we practice an engaged approach in our treatment that pays attention to…read morethe unique needs present in each child with autism spectrum disorder (ASD.) Our center is run by highly-specialized Registered Behavioral Therapists (RBTs.) We do not take a 'cookie-cutter' approach to treatment, rather we focus on treatment methods that have been proved by Applied Behavioral Analysis (ABA) for their efficacy in treating behavioral issues with kids with ASD. We offer in-house ABA therapy sessions for kids and at-home ABA therapy visitations. Our at-home visits give us time to work with parents and family members to help guide them through effective treatment methods (instructed by ABA.) Our center accepts major insurance plans like Medicaid. If you have any questions for our staff at the Nevada Autism Center, please do not hesitate to contact us. We are happy to help answer any questions you have.

Came to her with Therpaist trauma (them no-showing multiple times during crisis) and she didn't…read moreSAME thing. Slept through her alarm. Told the pharmacy I moved when I hadn't and actually use the same address cuz I'm in unstable housing. Refused to resolve the issue and now I cannot pick up my meds without changing my address which the meds help with things like that lol she simply said she was sorry for breaking the trust and understands if I didn't want to rebook. I said I would if she'd agree to some kind of way to let me know if she couldn't make it or to let me know earlier in the day we are good to go etc...I shouldn't have to do the job of my therapist rebuilding the trust she broke. Lol. Not to mention she refused to rebook me because of my foul language. I'm sorry but after all the shenanigans, I tried reaching out three separate times to book an appointment even. I told her that I was completely open anytime any day and to please book me and she never emailed me back and said that there must've been a miscommunication. I called when she was out of office and spoke to her associate and told them to book for me on Monday as long as Irene promises to do her job, by simply showing up, and if she cared about me as a client and wanted to rebuild the trust and to fix the address issue so that I can pick up my meds.... To go ahead and book me for Monday. That never happened. Roughly a week later I reach out again and supposedly there must've been another miscommunication. And then I'm told that I need to download an app and create a portal to then message Irene through there to create an appointment, which I hadn't had to do for my approximately four appointments previously. At this point, I was livid and of course cussing, and of course she drops me as a client. She doesn't read through emails. I told her that I was not taking a medicine because it was making me nauseous... and I'm still getting refill prescriptions for that medication. She does not care about you or her job. She might not even show up. And if she does mess up, she definitely won't care to do anything to make it right. Call me silly.... But who else in this entire world besides my therapist should I assume that they would want to rebuild my trust so that I can continue getting medical care? At this point, I don't care terrible response I had... they were too many mishaps and bs to sort through... you can't expect to be in the mental health industry and expect people to react calmly to your complete lack of care and attention. Go anywhere else. Gosh, at one point, she literally even told me that she can't force me to show up to an appointment or to take my meds when I was showing concern about taking a medicine that might not be available to me soon.... Heartless. I don't know how some people get job. Why are you in this industry if you don't care in general? And whatever BS response you'll have to this Irene. I really don't wanna hear an apology or how I didn't handle the situation correctly.... That's not my job that's yours.

From the owner: My practice combines a compassionate, patient-centered approach with personalized care plans that…read morereflect each individual’s unique goals and challenges.

I'm so very Thankful to have Great Medical Insurance. I hope that everyone EVERYWHERE has the same…read more I decided that I'd start looking for NEW Doctors' Nurse Practitioner's, Specialists', and a Dentist. I prefer Women physicians if I can find them. I had an OBGYN already from my previous time living in Vegas. I knew I needed to have a Family Medicine Doctor. So I contacted my benefits customer support number and the Representative was able to help me immediately. I received a few emails with a list of PCP or Primary Care Physicians that were in a 20 mile radius. I do believe that sometimes in life you have to travel to reception quality care sometimes. When I say, Denise Williams, NP is an exceptional provider. She has a lovely Aura, and you can sense her inner discernment is of a kindred spirit. I was originally given a same appointment by her lovely staff Nathan for 4:30p.m. When my GPS ended up directing me 21 minutes in the opposite direction I was agitated and wanted to just cancel my appointment and just reschedule it. However Nathan reassured me that I could still be seen today. Just a Note: When the first desks goes above and beyond to accommodate a new patient that says a lot about the physician. Especially if it's a new doctor trying to establish a clientele. Denise's bedside mannerism was beyond breathtaking for me. I wasn't anxious about introducing myself to her at all once I finally figured out where I was going lol. She asked me a slew of questions, told me what our plan was going to be, and I agreed with everything. I'll return next week for my fasting labs. I must be off All my Supplements for 2 days prior before my lab work. I hope that Denise Flourishes and business overflows for her. She definitely deserves it.

Very little communication and follow up and does not return phone calls…read more Brought my wife here a few times to find out what was the cause of some problems she was having. She did not have health insurance in Nevada as we just moved from another state. We were recommended to get some Blood work done and we asked what the cost would be without insurance in Nevada and were told it was going to be no more than $100. After receiving a bill over $3,000 for blood work that took less than 5 minutes we went back to show them the bill and see how $100 went to $3,000. The doctor said she would have to recode the bloodwork so it would bring the cost down. After multiple calls with no calls back and visits to the office to try and get this resolved, we decided it was time to change doctors. The day of getting the bloodwork done we asked the lady at check in the cost and she wasn't able to tell us and said the invoice would be mailed later. Very bad experience with the office and would not recommend. It also seemed like there was high turnover as the person at the front desk was different almost every time we went in.

My son was diagnosed with autism at a very young age, and his behavior impacted his early years in…read moreschool. We pulled him out of pre kindergarten two years ago, but since partnering with Reset Behavior, I've seen incredible progress. Their team has been so supportive--developing real methods that help improve his behavior with peers and children. It's truly exhilarating to see how far he's come in such a short time. They treat my son with so much care, that I've made the commitment to keep him in Reset Behavior ABA full-time, even alongside his public-school program. As an autism parent, I can honestly say that Reset Behavior has gone above and beyond--teaching me about the laws and how to advocate effectively for my child's needs. I highly recommend all parents of children with autism to explore their programs. The peers are loving, attentive, and genuinely dedicated to making sure your child is heard--and that you are too. They truly care, and I love the support they've given us.

My boys were there for 2 yrs , they both have autism, when we first started with reset , they…read morepromised us parents training, we didn't get anything. The bcba came to us in May and said they don't need aba anymore, we disagree.. she knew they were not ready , rt after they were done a ABA came to us and said she knew the boys still need ABA , well there now with a new company that understands our boys and is working with us .. there are many ABA companies in Vegas, do your research, this owner Melissa is all about the money and don't care about the kiddos, we begged the bcba to keep the boys on till the end of the yr , she couldn't be bothered..seems the RBT knows more then the bcba

Our kid attended ABCS for over two years. At first we were nervous and didn't know what to expect…read more Literally 3 days after attending Keone showed our daughter how to hold her own spoon! We were shocked. That was one of the many milestones she achieved. If you are lucky enough to have options, don't think about it twice, ABCS is the way to go. The facility is always clean, the staff are extremely friendly and they make the kiddos feel right at home. It was a tearful goodbye now that my daughter is onto Kinder. A big thanks to all the Staff who helped our daughter (you know who you are). We are forever grateful!

To make a long story short: First, my daughter was attacked while under the care of these…read moreindividuals. Second, they are intentionally unclear, vague, and deceitful. My three-year-old daughter has been enrolled in this ABA therapy program since March 2024. Today, she was attacked in the clinic by another client--a client who, based on the location of my child's scars, is much bigger and/or older than her. This attack occurred at 12:45 PM, yet they chose not to inform us until 2:18 PM. Instead of calling, they texted. A situation like this warranted a phone call, not a text. They downplayed the severity, repeatedly calling it "little" and claiming they wanted to notify us "as soon as possible." Yet, it took them nearly two hours--via text--because they knew we would have picked her up early, costing them billable hours. Upon arriving, the director, Veronica, didn't greet me. Instead, she immediately launched into her version of the incident--one that contradicted both the text and the written report. The text said another client scratched my daughter's face. The report said she approached the client to share an item, and the client blocked her. But Veronica claimed my daughter tried to take a book, and the child pushed her away. If that were true, she wouldn't have multiple face scratches. Of course, they refuse to show me footage--because it's a lie. The male BCBA, Kioni, was supposedly supervising multiple clients and RBTs at once. The text claimed the RBT couldn't stop it in time, but in reality, the RBT wasn't even present. My daughter simply wasn't being supervised properly. To make matters worse, Veronica told me five different times, in five different ways, that it was my child's fault. My daughter is mild-mannered. Staff have repeatedly praised her for being calm, easy to work with, and affectionate. So no, my child was not the problem. The lack of control, erratic behavior of another client, and improper supervision were the real issues. Other serious concerns: *We EXPLICITLY told ABCS that under no circumstances should my daughter be under male supervision. They assured us this would never happen. Yet today, a male BCBA was watching her while her female RBT was on break. How many times has this happened? Their lies and deceit sicken me. *In December 2024, my daughter had a bald patch at the nape of her neck, as if someone had pulled her braids. She does not pull her hair, nor does her sister. The only time she's around other kids is at ABA. Yet when we asked, they all denied witnessing anything. My guess? Another child pulled her hair, but because there was no visible evidence to them at the time, they didn't report it. *In January 2025, we were told my daughter would be assigned a new RBT, Ariana. But several times at drop off we noticed a different person. When we asked, Ariana said, "Oh, I'm just helping them since -she- is easy to train with." That still made it seem like Ariana was her RBT but training others using my child. Weeks later, after pressing them, they admitted my daughter had actually not had a dedicated RBT for weeks. Why lie instead of being honest? *They accused us of being late to pick-up multiple times, recording us as 15 minutes late when my text receipts prove otherwise. They bill in 15-minute increments, rounding up after seven minutes. Even with that policy, it doesn't add up. Were we ever late? Yes. But not to the extent they claimed. Meanwhile, RBTs frequently canceled last minute without consequences. One mother, who relied on the bus, received the same threatening tardy letters we did. But staff can come and go as they please. *We asked if my daughter's other therapists (OT and ST) could provide services at the clinic for comprehensive care. Instead of prioritizing my child's needs, they prioritized billable hours and dodged giving us a straight answer for a full year. For months, we considered pulling our daughter out due to ongoing issues and feeling she wasn't receiving all the therapy she needed. But we stayed, holding on to hope. Even when the BCBA who originally recommended this clinic pulled her own kids out, we stayed. There's no telling what has happened to my child behind closed doors. But never again. I urge others to look elsewhere.