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    Appliance Works

    5.0 (4 reviews)
    Open 8:00 am - 5:00 pm

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    Response quality

    Excellent

    Response time

    10 minutes

    Services - Appliance Works

    Appliance repair

    Garbage disposal repair

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    My Appliance Repair Pro - Have a problem with any appliance in your home, Call Us!

    My Appliance Repair Pro

    (19 reviews)

    Called on Thursday they said they couldn't be out till Monday which is fine... they gave me a 12 to…read more4 Repair window so I knew I was about 20 minutes away at work. I told him I needed a half hour call prior. They said they would call when they were a half hour out. My son called me around 1 o'clock to say they were at the house. Should he let them in? I told him yes, I got on the phone with the guy and told him I was supposed to get a call he said he tried to call which I've never really had issues getting calls, so I'm not sure if he actually tried to call. I said I was on my way home and I looked and the map said I was 14 minutes from home. I told the guy I'd be there in less than 20 by the time I got in the house the oven was on already and heating. So he repaired the oven in about 15 minutes, but here's the part where the one star review comes in. I explained to him that a year prior I had a burnt wire and they charged me $105 total. he said it was the same issue. He just trimmed the wire and reattached it told me it was $225. I tried arguing with him that they said the diagnostic fee was to be removed when they did the repair he said yeah he took off the $105. so I asked him if he was charging me $225 for 12 minutes worth of work to which he said that's the shop minimum. when I called today, the girl who answered the phone, didn't know of any such minimum. I explained to her that about a year ago there was no parts involved so they only charged me the trip charge anyway, I wouldn't use them as I feel they are a rip off would not recommend them because he did the repair without even getting permission from me. Basically it was done before I got to the house you would think he would've said hey this is the issue it's going to cost this much instead when I got home within 15 minutes of when he called to say he was there he told me it was $225 and he had fixed it. I will never use them again ...

    I would put a zero start if I could. Cameron came into our home to fix our built-in…read moremicrowave/convection oven. After less than 10 minutes, he told us that our microwave/convection oven was too old. He said the the mother-board was no good and he can't find the parts to repair it because it was too old. He charged us $105.00. The next day we drove into Gilbert to purchase a new one, but it had to be ordered from Spencers. The cost for a new oven was $2048.00. Two days latter Cameron text us asking for the model # of the oven. (We thought, how did he check on the part if he didn't have the model number?) So we called an appliance repair shop in Phoenix, told them the model # and they said they have parts but don't drive to Casa Grande. So we took our oven straight to them and they fixed it for $269 plus tax (diagnosis and repair). We stopped the order of the new oven from Spencers and now we have our old matching oven back in our home working perfectly!

    Appliance Works - homeappliancerepair - Updated May 2026

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