I'm really glad I found this company. I have a 24-year old Kenmore washing machine that has been a true workhorse. In March, it started leaking underneath. Appliance Works sent out Javon who easily diagnosed the problem, but did not have the part needed to replace a hose with a hole in it, and had to return the next day. Javon showed up when he said he would, was very polite and pleasant, and knew what he was doing. My beloved Kenmore is once again leak-free! The office staff at Appliance Works deserves kudos also--good communication with customers and friendly demeanor. I thought the cost for the repair was very reasonable, and I would definitely use Appliance Works again. read more

Thank you again, Riley!! Appliance Works has made Don and me very relieved to not charge an arm and a leg for helping us with our dryer starter, and then again working on our ice maker! Even though the ice maker wasn't looking too good to Riley that day, it began making ice cubes again! our experience has been wonderful and the quote to replace the ice maker if needed seemed reasonable, too. Having our set appointment time met, and such a friendly kind attitude also speaks to company standards and makes us want to review and plan to always keep his card on the fridge! The service visit charge of $85 also feels appropriate for the appliances' needs. read more

This company is the must understanding and professional appliance company i contact about my washer. I driver trucks OTR and have little to no home time. From the 1st call they was completely understand of what i needed. can't remember the lady name that answered the phone and all my questions but she needs a raise. She sent Jorge out to my house and i made a friend for life. He was so helpful, professional, polite and on time. He assessed the situation, told me my problem, ordered my parts and came Right back to fix my washer. The cost was reasonable and I'll be a forever cus because of these 2 employees. thank you for taking care of my needs. read more

I have used Appliance Works for several years for different appliances at my home and a rental home. I have confidence that I will receive quality service at a reasonable price. The service technicians are professional in every aspect, appearance and performance. They always arrive within the specified time window, and give a 20 minute notice before arrival. We started using Appliance Works when it was a small business with family members performing every task. Their business has grown as has their professionalism. Why should I use any other appliance works. read more

We are very happy with the service we received from Appliance Works. Customer service scheduled our appointment for next day service. Javon, the repair technician, came and diagnosed the problem, ordered the part needed and returned a week later to install the part. For both visits, he called ahead to confirm the appointment, gave an approximate arrival time, and arrived on time. He was very polite and knowledgeable. Appliance Works offers a 1-year guarantee on the part and will return at no charge if the part fails. We highly recommend Appliance Works. read more

Duane arrived on time, found the problem with our dryer immediately because of his experience and showed us the problem and where it was. In our case the old dryer was a fire hazard because of poor quality construction and we chose to replace rather than fix as a new won was cheaper than fixing the old one. Duane helped us find a new replacement through an unrelated company and pointed out the ones he would recommend. We can't say enough good about our experience. Don't call anyone else, call Appliance Works! read more

I'm am very pleased with the service from Appliance Works! this is the second time I have called them and I received great service both times! Duane was punctual, called to let me know he was on the way and was prepared for the job. no running in and out for tools, etc. He got right to work, found the problem, stopped to discuss options and had the part I needed in his van! he even cleaned up well before leaving! Duane is friendly, courteous and does a great job! I recommend him highly! read more

I've been using the service for several years and I've never been disappointed. Recently our icemaker went out and Edwin F from Appliance works came out and did. An awesome job getting everything back together for us. He went above and beyond by checking and making sure everything was exactly the way it needed to be. He let us know when he was on his way ahead of time. Thanks so much so happy to have ice again.! read more

I called Appliance Works as my dryer was making a loud rubbing sound when I turned it on. They sent Christine out around noon and by 1:30 she had it purring like a kitten. She replaced the belt and four rollers, it was a little pricey but a whole lot cheaper than a new one. I am very pleased with the service and quick response time. I'll certainly call Christine the next time I have an appliance problem! read more

I was having a problem with my icemaker. And Appliance Works sent Edwin out. He arrived within the appointed time. He greeted me with a smile. He was dressed in uniform and it was clean. He was very knowledgeable about the issue and knew exactly what was needed to fix it. He replaced the icemaker in a reasonable amount of time and it's working great! I'm pleased with how well everything went. read more

I definitely recommend this company! We had an issue with our dryer making noises, and first, scheduling was very easy. The associate that helped us was very polite and accommodating to our schedule. Our tech Cristina was awesome! She was very knowledgeable, polite, professional, and had a smile on her face. We appreciate their work and level of service! read more

The service technician was there and 36 hours. This was not an emergency because both of my appliances were still working. Both of them had a water leak. They technician Matthew was efficient and explained what he was doing. I agreed with his approach and he was gone within an hour. I definitely would recommend this company. read more

Needed my dishwasher looked at and repaired. Jovon L was our service provider. He checked my dishwasher and told us what needed to be done. They ordered the parts and as soon as they arrived the schedule my my repair date. Join was on time very efficient and left area clean. Explained all that was done and the guarantee. read more

I made several attempts to have our ULine fridge repaired. I happened upon Appliance World and they assured me they could make it happen. Riley came to fix our bar fridge. He was quick to diagnose the problem! He returned in just a few days with the replacement part I am delighted. They are the best! read more

I was very happy to have found Appliance Works. Quick response. But most important to me anyway is honesty. Duane is as honest as they get. They will be my go-to and my recommendation for appliance repair. The diagnostic fee was half of what other places quote. read more

Frigidaire Handle repair Work was scheduled promptly.Tech Riley who was most personable arrived and completed the work quickly. It is the second time I have used Appliance Works and will do so whenever they are the solution to the problem. fr read more

Such a relief to have a reliable tec to fix my Kenmore washer,Pleasantly made the repair.Didn't try to upsell or overchare.Explaned everything well .Gave mm information on work done as well as how long it's guaranteed.Good old fashioned work ethics.Job well done read more

Appliance Works is very timely in scheduling service. Javon, technician called 20 min prior to arrival and was explained clearly what was needed to repair my washer. This is the second time that I have used Appliance Works and would not hesitate to call again. read more

we requested a washing machine service repair. Jorge assessed the problem quickly with abundant knowledge regarding the appliance brand. He was able to do the repair then for a reasonable price. We were extremely satisfied with the service we received. A. Smith read more