Josh came over to look at our gas dryer that wouldn't start. He did his thing with the appliance ... taking things off, examining, probing. Final prognosis? The knob was broken. He gerry-rigged the knob and said we could use the dryer but we had to turn the makeshift knob very carefully. A new knob needed to be ordered. Then he blew us away by saying he could order a new knob and come back to put it on and charge us for the part and also a service fee. Or he said we could order the part ourselves (he even told us where to get it and he gave us the part number) and put the knob on ourselves. What an honest fellow. The part turned out to be less than $8. He charged us a service fee for this house call and work. We would definitely call him again if any of our appliances broke down. On top of all that, he was a personable and informative guy. read more