Wish zero stars was an option. The director of this daycare, Maggie Headd, is one of the most…read moreunpleasant and unfriendly people I've ever had the displeasure of meeting. Not once did she ever greet me or my child during drop off/ pick up. The turnover rate in this facility is so high that week to week I never knew who was going to be caring for my child. This definitely raised some red flags for my family. There were several occasions I did not like the behavior of the teachers that I saw on camera, but gave them the benefit of the doubt. It does seem like the teachers are trying their best, but leadership starts at the top and if Maggie is their leader, I can see why the turnover rate is as high as it is. There is hardly any interaction between the teachers and children other than reading to them occasionally. I have heard this complaint from several other parents in passing during drop offs and pick ups. Ultimately we decided to pull our child from the daycare after securing childcare at a much higher rated facility in the city. In my time at this location, Maggie had sent out several requests for 5 star reviews of this facility. I would recommend instead of soliciting 5 star reviews, you listen to some constructive criticism from the current reviews you have on this page. At the end of the day, you get what you pay for. Cheap childcare with terrible management. I would recommend looking anywhere else for childcare.

This center has gotten so bad the removed it from google cause all the reviews were horrible. Feom…read moreout of ratio all the time not having teachers qualified, gossip and drama, my kids hated it here they qould scream and cry every day. They dont keep parents informed or upto date on anything. Kids getting hurt all the time. Not training staff. I would not recommend this place at all. ​

We had a wonderful experience at The Learning Experience - Cascade. Our son started as an infant…read moreand is now 2.5, and the care and support he received there were exceptional. The staff is warm, attentive, and truly invested in the children. The teachers create a safe, nurturing, and engaging environment, and we always felt confident leaving our son in their care. Although we had to move, we were so happy with the time we spent at TLE Cascade and are very grateful for the positive impact they had on our son's early development. We highly recommend TLE Cascade to any family looking for high-quality childcare.

We've been there for over a year and while there has been transitions in leadership, we are glad…read morewith where things have headed. While all the staff has been great, my son loved having Mandy and Grace as his teachers. He also really enjoys Ikram and she's been so great with our daughter too. Lucy has been so sweet with both of our kids - even though she's primarily a teacher for our daughter, she always takes time to say hi to our son and ask about his day. We are thankful to see Samantha's smiling face at the desk each morning and my son always loves what Bobbi cooks up for him! Overall it's been a good experience.

Look no further! Jesenia took care of my two daughters for many years. Her home daycare is clean,…read morebeautiful, and inviting. She is not just a caretaker, but also a dedicated teacher. As a single mother, I truly valued her dependability and trustworthiness. I highly recommend Little Scholars II Daycare!!

My son has gone to this daycare since he was an infant. The wait list is long, but so worth it. I…read moregot on the list when I was three months pregnant and he wasn't able to secure. Spot until he was 10 months old (16 months)! He has never cried when I dropped him off. I think he feels so loved by his teachers there. They all remember him by name even though he has gone through 4 different classrooms so far. I can't say enough about the staff. It seems they have a high turnover rate, but I can't blame them. My guess is many are in school and that they don't get super high wages (they should). They have a beautiful outdoor/indoor classroom and have a fun natural playground. They always have fun activities planned as well as field trips. They have killed it this pandemic with safety. Love Milestones! Worth the wait.

Super unprofessional, my friend who had their children go here would pick up her kids and they were…read moredirty and had full sagging diapers. Kelly also would give her dirty looks anytime she came to pick up her kids and never engaged with my friend like she did the other moms/dads. My friends children were also constantly getting sick because this place just wants your money and doesn't care for the well being of your children's health.

Acc is the place to be! Such a fun atmosphere with staff who genuinely have a passion for each…read morechild in the center !

I cannot say enough good things about Canterbury Creek Farm School. Our family is still new-ish to…read moreGrand Rapids -- we moved here two years ago from Chicago -- and Farm School quickly became like a second family to our 3.5yo son. Born a COVID baby, he has always loved to play independently, but struggled in group situations. The staff and owners are incredibly compassionate and caring -- encouraging our son to play with others, but at his own pace. He has completely come out of his shell over this school year. It has been a joy to see the daily updates on the Brightwheel app (which teachers update during the school day), so that even when I am at work, I can relish in the absolute joy of a time our son is having at school. Time spent outdoors and with the animals is not only great for our high energy boy to blow off steam, but teaches so many life skills (outside of a classroom) that are so necessary to early childhood development. Their approach to early childhood education is incredible -- keeps all the content fun for kids, but with incredible impact. To compare his self-portrait and handwritten name from the beginning to the end of the year is insane! His end of year book brought me to tears -- and made me feel even more blessed to be a part of the Canterbury Creek family. In fact, this morning on our way to drop off, he told me he was so sad that school was over and that he would miss it over the summer. Good thing we will be back for Summer Camp and next school year. I cannot wait to sign up my 2.5yo daughter next!

We love Canterbury Creek. Its so cool that the kids get a full education here not just for…read morethemselves but for the animals too, it' so important at an early age to make sure kids have respect for all lives and they do with their interaction, feeding and caring for the animals here. Totally unique school, wonderful education, loving and caring instructors and overall a great, first class school all the way around. Our 4 year old daugher was at preschool there and will go again for young fives next year. We will do two summer camps with her and 6 year old sister.

My daughter has been going for a year now (since age 3) and has prograssed so much emotionally and…read moresocially ! I am not worried about academics she is bright and learns that naturally but she is shy and insecure, so I was looking for a nurturing place for these qualities instead of focusing on academics. And whistle stop is a perfect place for that. A lot of outdoor activities, nature. A place that lets kids be kids. They have so many years for school, why hurry it ..

I don't know what Danielle G. is talking about. Whistle Stop is one of the best child care centers…read morein Grand Rapids. Toni, The Director is fabulous, we have loved it there!

We've had such a wonderful experience at Little Tykes University! My son has been attending since…read morehe was just 7 weeks old, and I truly couldn't ask for a better place for him. The staff are kind, caring, and amazing at communication. I always feel informed and confident that my son is in great hands. I have nothing but positive things to say -- highly recommend!

In the beginning of our experience, little tykes had competitive pricing, pretty decent care, and…read moreour kids did pretty well here. We enjoyed the pictures on the brightwheel app, the sign in system is pretty convenient. As time went on, after they opened the new branch, a lot of the teachers that our kids were used to being with got moved around. It pretty much was a tossup which room they were going to be in for the day, and who they were going to be with. Our kids did not do well with this. We began to see price increases for things like the new sick time law, being charged for different food, costs of things here and there that the business didn't want to eat. Okay. The food that our kids got on a day to day basis. Breakfast pretty much every day is almost always cereal with raisins. Lunch would be things like bologna, ham and cheese, hot dogs with cooked carrots, mac and cheese. The amount of increase we saw did not reflect the type of foods our kids were getting, and it felt like they were really trying to squeeze their kids for as much as they could. We have seen the owner here maybe 2 times in the 2 years we have been here. Okay. Here are my biggest gripes. We have been sent home so many times because our kids were "too weepy" and they didn't want to deal with it. We have been sent home for supposed hand foot mouth disease many times where it was then confirmed by a doctor not to be hand foot mouth, and that the marks were simply scratches. They laughed at us in the urgent care for even insinuating the idea that it was hand foot mouth, but in order to come back to the center we had to have paperwork saying they aren't sick. The number of times things like water cups, diapers, bottle nipples, and blankets were misplaced/sent home with other people were too numerous to count, and when we ask anyone to help us find it they would tell us "go ask so and so" and when you do, theyd usually help us look but if they couldn't find it it would just be "we'll have to keep an eye out for it". We would bring our kids in the mornings, and they would be bawling their eyes out trying to keep us from leaving them (pretty common), and there are several employees sitting on the floor talking/on their phones who would make no effort to comfort the kids or to even keep them from trying to get through the door (pinched fingers /physical injuries can occur when they are trying to stop the door from closing) and didn't even act like they cared a tiny bit that our kids were crying. They would just sit on the floor, they wouldn't even bother to get up. Laziness! The level of care you got REALLY depended on who was in that day. The number of times we picked up our kids where their diapers were completely soaked, or loaded with poop were also too numerous to count. If we asked them to be changed we wouldn't be told no, but we shouldn't have to ask for our kids to not be poopy upon pickup. The number one most consistent thing that this place cannot get right though, is the billing. We would usually pay with checks to dodge the credit card fee. We have gone a full month multiple times where the money does not get taken out of our account, and then $1000 gets taken out of our account all at once, but the brightwheel app still says we owe money. We have had to ask soooo many times to have errors in our balance corrected, it's a wonder this place is even making any money! I don't understand how you have $1000 worth of checks just from one family sitting, not being cashed and thats okay and not disrespectful to the family paying you. There are plenty of people who live paycheck to paycheck, and if they pay you and you don't take the money out of their account, they might think they have money that they don't actually have, and now their account is going to bounce because you didn't cash their check. Overall, if your kids need consistency with teachers, you prefer up front no-nonsense billing, and you want your belongings accounted for, I would not recommend little tykes unless you are in a pinch and have nowhere else to go.