Overall this clinic is improving. It would be better if phone system and MyChart worked correctly.read more

I have lived in CO for a few months, and it has been a nightmare trying to find a doctor. I found…read morethis clinic online, left a message, and they called me back with a same or next day appt. I saw a NP by the name of Kathryn McCullough and she was fantastic!! She talked with me for a long time to understand my medical history, prescribed me my necessary medications, and submitted a referral for me. She was genuinely kind and patient, and we even spoke about how we both got to Grand Junction. Her assistant was very nice as well. I am so happy I found this place.

Having worked in a Doctors office, I have high expections. Dr. Reicks is an excellent practioner…read more He listens to all of your concerns and makes appropriate treatment decisions. Thank you Dr. Reicks!

After several years of disappointing service both from administrative staff and medical staff I…read morehave left this practice. I would not recommend them. Nonexistent after-hours service, weak communication, and unfriendly office staff, etc...

Appointment 1140. I got there early and was seen at 1130. Walked out with xray appointment and…read moreprescription at 1150. People very nice and quick.

Turned in new patient paperwork for my husband. It took 5 weeks to get a response from them. They…read moresaid they wouldn't accept him as a patient with no explanation at all. My husband was in pain for those 5 weeks we waited. Totally unacceptable way to treat people who need medical attention. When I called back to see if another doctor in the practice could take him, they once again refused to help me.

I never leave reviews, but after the way I was treated this morning I felt that I had to leave one…read more I tripped going into an elevator on Friday night and cracked my skull on the back of the elevator on the bar in back. I went to the ER and on their discharge papers that they gave me, they wanted me to go to my primary doctor within a week. I called Monday, got an appointment set up for Wednesday at 10:15 a.m. Due to unforeseen construction on the Redlands, we were 10 minutes late to our appointment and they turned us away and told us we had to reschedule to another day. Keep in mind I had a massive accident (skull fracture, forehead, swelling face is purple with bruises) but I could not get in to see my doctor. Now I need to see a doctor who is unaware of my previous medical issues and knows nothing about me, all because I was 10 minutes late. I know she has a job to do, but should there not be exceptions? Especially to someone that came in looking like me. Where was the compassion?

They lie on your records. When you advocate for yourself, they dismiss you. Only you've already…read moredismissed them, because you've been treated horribly. I would suggest that everyone who has a bad experience there, reports the provider to the state medical board. Eventually, they will properly vet and train their doctors.

My PCP went with this practice and left me without care during the most trying health issues in my…read morelife. She didn't care about her patients!! This doesn't even deserve one star. Very discouraging!!

We never struggle to get our kids to the doctor's office because they genuinely love the staff at…read moreTrailhead Clinics - GJ. From the moment we walk in to the moment we leave, we feel truly cared for. The PCP team takes the time to listen, asks thoughtful questions, and works to get to the root of what you're experiencing. If you're looking for a truly person-centered healthcare experience, we can't recommend Trailhead Clinics highly enough.

Definitely would have rated higher if hadn't been for the attitudes…read more The folks there are good people, though I found that when they pull up your account and see you're here because your husband is a state employee, they feel it's perfectly fine to treat you more like the black sheep/red-headed stepchild. Their moods go from "What can we do for you? We're here to help."" to "We're obligated to see you because we have an agreement with the state." Leaves a sour taste in your mouth to be treated like a second-class citizen. No complaints about Dr. Schweitzer, as he seems to be the type of primary care doctor I need: straight-forward, truthful, no BS, and doesn't treat you like you know nothing.