It's sad you order a sandwich the way you want it. It clearly states it on receipt. But you still make it wrong and leave items off. I attempt to inquire about the discrepancy. The server reads my receipt sees I have no Swiss cheese on the burger. And goes to the back and brings me a cold piece of Swiss cheese to take home and warm over my burger. Please where is the customer service.......not at Applebee's on Grandview Dr on a Saturday night 9:30. read more

This Applebees always burns our chicken&steak when eating here.Our order is never made properly& today when I went to pick up my order I got called a liar because my food wasn't ready when I ordered 25 minutes before I went in the lady at the car side to go station was really rude as was her female mgr on duty tonight i got called a liar several times and receipt almost shoved in my face my food wasn't ready when the app said it would be which I have the times in my email but the rude employee and mgr kept trying to argue I just wanted a refund as I'm not going to patronize a resturant that can't make food properly and insults my intelligence,they wouldn't even get the Gm over to talk with me but that's ok I already contacted corporate.Good luck if you plan on going here to eat. read more

My husband and I go to the one in Simpsonville. Applebees always busy regardless what time of day you go to. Food is always good and they accept discounts coupons. read more

I really don't know why we even give this place another chance, outside of its convenient. The place is run down. The food and the service are either hit or miss. Very poorly run. The lack of caring shows. Just no. read more

I make a order to deliver and i didn't get all my food the restaurant blame the driver and the driver blame the restaurant they didn't care i didn't get my food and just make a bunch of excuses i don't recommend this place read more

Family came in from out of town and we mentioned Applebees and you should have seen their faces light up. Always a great experience Jacob sat us quickly and Kendra was at the table to greet us just as soon as we got settled.... We got to meet the GM Dave, told him his whole crew was pretty spectacular.... The most magical phrase in history, up there with "here is an upgrade to first class" "We have DOLLAR margaritas tonight" Just rest on that statement for a moment... Now I'm not a guzzler or anything but I do love a sale... 1.50 for a peach margarita that I nursed all dinner We got mozzarella sticks, chicken tenders, riblets, the grilled salmon, French onion soup and salads.... All of it fresh and wonderful.... The place was busy but not too loud inside, we sat, ate and caught up... Dollar margaritas only here for a limited time time from open to close.... Form an orderly line please, no shoving!! read more

Tammy was our wonderful server today. She was very friendly and took good care of us at lunch today. The mushroom Swiss cheese burger with grilled onions was mouth-watering delicious and I loved their skinny crunchy French fries!! I thought the beef nachos were also very good Overall great place to have lunch with easy access off freeway 385 and easy parking too. read more

Applebee's Grill + Bar - Beef Nachos - American Near Me - Simpsonville, South Carolina

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JADA greeted our party with a warm smile, and was our server. Appetizers and entrees were good. We plan to return.

Honestly, I'm not sure who runs this store but they should consider resigning or giving that position up. I placed an order online for curbside pickup. When I arrived several vehicles were waiting for their food and nobody came outside for at least 10 minutes. When the worker came outside they had someone's order but neglected to ask others waiting if they had been helped! Not to mention when I went inside to grab my order after failing to be compensated on curbside pickup... there was not a soul standing at the ordering kiosk. I called to see if I could speak with a manager but the phone kept ringing and making me wait. Completely pathetic excuse of a restaurant and business establishment. The food may be good but you better have time to go in and eat or else you WILL NOT BE HELPED. read more

Can't cook a burger right now! 1/4 inch thick? Burnt& cold wanted med rare! Go to Walmart get some ground meat and cook your own.

As usual the Bartender was excellent, they had our drinks in front of us in less than a minute. The food was hot and good. Our experience was great as usual. Con: A customer came in with his friend and sat beside us. He was sniffing tobacco and had his spit cup out in the open and was spitting in it every few minutes. This was very disgusting while we were trying to eat our lunch. The employees had to see the spit cup because they came up to the customer and said hi. One employee was talking to the customer while they were spitting in the cup. I thought Applebee's was a tobacco free restaurant. read more

Went in on a busy Saturday night and got a table right away. Received our appetizers very quickly as well as our entrees, and they were both delicious. Staff was friendly and attentive, overall a great experience read more

Well, congratulations...I have to say our experience yesterday was a first. With over 50 years of experience in the restaurant business between my wife and myself, neither of us have ever sat at a table for 25 minutes without being acknowledged. I now currently work with many restaurants, both Corporate and mom and pop and I can promise you, this story will be spread far and wide. We were sat at a booth near the bar at at 4:35, we left promptly at 5:00. No order, no water, no hello, no nothing. Passed by several times without a glance, (2) Bartenders, at least (3) Waitstaff personnel on the floor (maybe 2 tables apiece), (1) Hostess (on her phone) and 5-6 Waitstaff personnel within 20 feet giggling and BS'ing amongst themselves. We did flag down a passer by who said she would get us some water, after 5 more minutes, we left. Now I understand the Corporate waitstaff is not the top of the line, but what I do know through experience is Corporate run restaurants have (OR HAD) a pretty decent training schedule for new hires. What happened to us is unacceptable and Appleby's should be embarrassed. Most folks save their money and look forward to eating out one time per week if they're lucky. Either change your training or clean house, your customers are there to spend money and should be treated as such, they should NOT feel as if they are intruding. read more

Food was good, curbside delivery was fast and my order was correct. What more could you ask for?

We ordered the $9.99 special big burger with fries and drink. Problem is the burgers were as small as McDonalds. Big let down. Waited a long time to be seated and it was 4:00. Wished we had gone elsewhere. read more

Now Folks it has been a few years since We stopped by our local Applebee's here in Simpleville. Guess it will not be that long before We stop by again!!! Saturday College Football Day and the Place was Rocking!!!! Great Service, Food and BAMA Rolled!!!! Might want to stop by yourself to check it out!!!! read more

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Applebee's isn't my favorite place to eat, but after going to see an almost 3 hr. movie in Simpsonville, the pickings were slim at 10:30pm. We started at IHOP, at 645 Fairview Rd. I looked on my trusty Yelp app and they have a 1 1/2 star rating, this was a no go. After seeing that we left and ended up at Applebee's. It wasn't that crowded, but there was a decent size crowd, we were seated as soon as we came in. The lighting in this Applebee's could be much better. It was a little to dark for me. I had the four cheese mac and cheese with honey pepper chicken tenders. The pasta in this dish is never cooked as done as I like it, I ate a little of the pasta and the three tenders that were placed on the top of the dish were ok. I'll stick with chicken tenders and fries from now on. The service was good and the companionship with my movie partners was a lot of fun. read more

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If Im in an area with little choices, i'll pick Applebees usually because I like the bar and grew up on the rib basket for years. This was mid day, pretty much nobody there so got to he bar to order a beer and set he new menu. The staff was a bit inattentive...hovering a bit around the kitchen, chatting- so took a minute for my bartender to come over and get me a beer .Decided on a new item- salmon-- side salad, had another beer. The place was a typical Applebees, but just didn't see any passion from anyone working there to help people. I was fine sitting and not in a hurry, but if I was , I would have had issues. The salmon and salad came and were quite good. I nursed my beer and water and took my time eating and got the bill and took off. Albeit the staff was "nice", they weren't good servers so taking 2 points for training and hiring the right people . Could be where we were, time of day, but just perk up a bit and make those that come feel welcome, get them fed and set up then go chat and gossip in the corner. Otherwise- food didn't fail me as I started. Will get the salmon again probably in some other part of the country but still a 90s fan of Applebees and always will be!! read more

Too crowed, too loud with screaming babies and even breastfeeding going on at next table. Took 45 mins to get signature steak and then it was microwaved; seriously??? One entre comped but left very little tip for party of 4. Enough said !!!! read more

We were seated quickly and the food was great as always. The last few times we've gone there's been a wait which is new but they still worked to get us seated quickly. read more

I was told to leave the bar bc I was dropping too many h-f bombs, was asked to leave before correcting my language, thought I was at bar with adults, guess only minors/the pearls drink here , gg I'm out of Applebees, Shelby's pub is the place for us, Trust. Will never be back promise, just like they want. read more

Jessica AD and Stephen so friendly and sweet some of my favorite people there I love eating here never had a problem

Horrible service at the bar today! She waited way too long to get our drink order, had to ASK For the bar to be cleared and cleaned. Had to beg for silverware and steak sauce. She moved slow as molasses and was more interested in chatting with two guys at the bar than waiting on anybody else. She even called the manager out of the back to glare at us like we were causing trouble! Wish I gotten her name and schedule cause I don't want to deal with her again. We are REGULARS and have never had a bad experience until today. read more

I think my waitress's name was sheyanne, she was a perfect server, so I had to write a yelp review because she needs some type of attention, we did not have to wait for refills she would check up on us and not to mention she was super nice, I will diffidently come back again if she is my waitress again! and props the cooks because my food came out fast and delicious!! read more

On a Sunday afternoon my best friend and I went to have dinner and talk. We were seated and after sitting 20 mins we was never greeted for drinks or to say I'll be right with you. We completely understand it's busy sometimes but not to be acknowledged for 20 mins and seeing several staff walk pass and never say anything is terrible. read more

My husband insisted we visit this location. I was hesitant because of bad experiences the last few years at other Applebees. However, we had an amazing experience. Erika R. Was our server and she was AMAZING! Its not often anymore you get good customer service let alone OUTSTANDING customer service. Our drinks were never empty and she had great recommendations. By the end of the night I felt like I had a new sister or best friend. Our food was really good and the place felt very clean. Because of how awesome Erika R is, we will definitely return. Erika R. you rock girl!!!!! read more

I usually stay away from food chains like this since my server days back at Chili's but this Applebee's is awesome for a quick stop whenever I feel lazy enough to not cook dinner for the family during the weekend. Our server Savannah was super nice and very efficient. Dishes came out quick and piping hot. Drinks were half off because it was happy hour. Not too loud, budget friendly! read more

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Why can't you give a 0 or negative when you go to a place that the food, the service sick and is not clean? Where you wait for ever to be seated and then wait 14 min for your drinks....... read more

We have been here several times & not a a bad experience but tonight wasn't the best. Wait time was 25 mins, not too bad considering how busy it was. Our waitress told my husband it wasn't a good idea to order the all you can eat riblets because of how busy they were. Then my cup that my tea was in had black stuff all over the outside. My husband got his bourbon chicken & shrimp plate and it was missing the potatoes. My Parmesan ship & steak was perfect along with our daughter's rib meal. The manager, Doyle, was hands down great at making things right. He gave my husband an extra bourbon chicken & shrimp plate (with potatoes) to go for free & a dessert to apologize for the dirty cup, that our daughter enjoyed. Despite tonight, we will give it another try. read more

Applebee's Grill + Bar - American Near Me - Simpsonville, South Carolina

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This Applebee's is better than most. Everything here was hot & delicious. I really enjoyed the lime chicken nachos & ceaser salad. The brownie bite with ice cream is the perfect small, after dinner dessert. The nice servers sang Happy Birthday to my son. read more

The service is slow, waited 15 minutes outside in 90 degree weather while I watched people come after me seated first, should be first come first serve... then the waitress took her sweet time waiting on others coming in after me first. Now, I understand I was by myself and had I choose to sit at the bar I could have been seated right away, but waiting on a table because the tip or bill will be bigger isn't right. I come here all the time, one of the first when they reopened dine-in service, by the way they seemed grateful for my business then... this waitress is slowly moving like she doesn't have any customer's, not impressed at all. Food got here 25 minutes after ordering and watching others who come after me get their food first. A waitress did come ask if everything was good but not my waitress, must have been break time..... read more

Applebee's Grill + Bar - Food was hot and correct, have to ask for everything, salt, ketchup etc... - American Near Me - Simpsonville, South Carolina

We went for the all you can eat wings, ribs, or fried shrimp. My husband got the wings and all that they had were boneless and appeared to be no more than a chicken nugget with hot sauce. It was very disappointing. I had the chicken and penne pasta which was decent but somewhat bland. On o brighter note, while they were short staffed the waitress and servers done a great job. read more

First time here for food. Oh my goodness. Dina served our ice cold beers and Cheese sticks. She had a brilliant smile and engaging with our situation. Very welcoming place. Now, the Sirlion was cooked to perfection! Angi and I shared and it was just enough. We will be in again soon. Lots of TVs with different channels. Highly-qualified to serve you!!! read more

Applebee's Grill + Bar - American Near Me - Simpsonville, South Carolina

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This restaurant in my opinion has very slow service. Waited for almost 10 min for an order to be taken, about thirty minutes for food while we watched people who came in after us get their food before us and the joint was not even busy. My meal pictured did not have much flavor. Even when finished with meal server took my plates while the other person in the party finished eating. When both of us were finished we waited for about 10 - 15 minutes just for the bill. It is no wonder Applebee's is struggling with service and food like this. I will not ever go back as I feel that there is much better for the hard earned money that I had to pay them. The manager came and apologized for the delay and said she adjusted the bill. In my opinion they should have credited at least half of the bill but they didn't even do that. As I said I will never come back to Applebee's again. read more

Applebee's Grill + Bar - Penne. My opinion it was not cheese and to meaty. I would not order this again. - American Near Me - Simpsonville, South Carolina

Had an order of ribs & they were so burnt , I wouldn't serve them to my dog . So they gave me another order . Well they were still burnt but not as bad . I just finally said forget it. I just dealt with it. I took them home and trashed it! That was the worst ever. Apparently the cooks was having a bad night. The Manager came out but what for? She really didn't try to make it worth while.Applebee's I'm Simpsonville 1/28/22 @ around 8'ish P.M. read more

Terrible service and the servers are THIEFS - I left a $6 tip on my credit card and checked my bank account statement to see I was actually charged $20 for the tip! DINERS BEWARE of leaving tips on your credit card, if they changed a $6 tip to a $20 tip for me, I'm sure it's happening to others!!! read more

We have had poor service and food at Applebee's at Haywood Mall. We tried The Simpsonville location. So glad we did The food was great and our waitress, Sharon was spot on. With the pandemic we need to be supporting our restaurants but we also need to get quality food and service. read more

Ordered food had a issue Doug the manager called me while I was at home to make sure everything was ok. We resolved the issue great customer service read more

My experience last Friday was pretty terrible. I don't expect much from an Applebees, just decent service and food that doesn't make me gag. Oh our server...it took so long for him to come to our table that I almost told my husband that I wanted to leave for a different restaurant. Finally he greets us, and one of the first things he does is complain to us about his other job. We order. I went there because I really wanted riblets. I hadn't had them in a few years and they have always been my favorite. It should have been a clue when our food came out almost as quickly as the order went in. The first thing I noticed was that the riblets were scalding hot. They were also tough, had a foul odor, and had a microwaved taste. My husband could see them across the table. We flag down the waiter and he seems very annoyed and doesn't ask what the problem is, just "what else do you want?" I just decide to play it safe and order chicken fingers. Again my food came out as fast as the order was put in. The fingers were lukewarm and the fries were cold. I just ate it anyway. I expected at some point for a manager to come by, ask how we were doing or apologize for the terrible food. It never happened. I rarely complain and typically like most dining experiences, but that was bad. read more

Bethany Elgin is amazing!!! Sit at the bar and talk to Stanley or Kevin and you're sure to feel right at home. This group is fantastic! read more