We had a rough experience with Applebee's last night: We we arrived there was no one waiting, but there wasn't an open table to accommodate our party of 8. The host told us he couldn't tell how long the wait was going to be, but since there was no one else waiting we decided to stay. Over the next HOUR (no joke) we proceeded to watch as at least 12 4-tops were seated in front of us... apparently the staff doesn't know that two 4-tops pushed together equals an 8-top. And, yes, this could have been done several times. Once we were finally seated it took forever for our server to bring our drink orders... and then, when he finally took our order, it took about 20 minutes for our appetizers to come out. Then a while later our food came. The food was good. Average Applebee fare. We ordered from the 2 for $20 (one appetizer, two entrees for $20), so it wasn't like we were expecting something new, different, or amazing. It was good though! For our appetizer we ordered the Spinach and Artichoke Dip with Chips. I love this appetizer! Mmm, mmm, mmm! For our entrees, my husband ordered the bacon cheeseburger and I ordered the riblet basket. Both were delicious. We were annoyed with the long wait, it took too long for our food to be served, and I'd much rather eat at a non-chain restaurant, BUT we'll probably be back at some point. Not during dinner though... read more

The bartender was handling the majority of the customers while the waitress was just hanging out talking to another waitress. The drink was good. My entree which was fish was lukewarm and my fries arrived 10 minutes later. Applebee's has really gone done hill. I told the server and she said she would tell the cook without offering to replace the fish or take it off our tab. read more

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I had the ribs here and they were perfect. Went back another night and they were very dry. Definitely not consistent but gave ya 3 stars anyway. read more

We ordered a to go lunch, it was chicken Alfredo with noodles and broccoli. Our broccoli wasn't cooked at all, we couldn't even chew it. I believe you've changed your Alfredo sauce because it wasn't as tasty as before. We were regular customers to you but we'll be looking elsewhere to enjoy some better food. read more

It's good the service was nice. It was pretty chill. Not too many people was pretty nice. I loved it. The food is great. Service is great and that's what I think about it. read more

We stopped by on a Sunday evening with the family and to start off ,the area and floor were dirty . We entered our order of ribs just to be told minutes later that they had been out of ribs for few days . I order bone in wings and wonton tacos . For the kids we order kids pizza w yogurt . Kids order came out and we were told that they had no spoons for the yogurt . When asked what happen to all your spoons , waitress responded that they get stolen and management refuses to buy more . So we asked what if I had order soup . She said that they been instructed to make light of it and say you can use a straw to sip it. She apologized and said they even asked managers to buy plastic ones and they refused . Seeing how upset and unacceptable it was she offer to see if she could track some down . She came back with one spoon and recommended the kids share . She actually said someone else was using the other one. Then I get my wings and they turned out to be boneless not what I had requested . When I brought it to her attention she said they are out of bone-in wings and offer to get me something else on the house . At this point I didn't want to take the chance and just agreed to eat the wings and the cold Wonton tacos . The waitress was apologetic and why I still ended tipping her 15% + but in retrospect you figure if these issues were going on prior to our arrival she should of know . Possibly just tried to slide in the boneless . If we had know we would of walked out. I'd give her the benefit of doubt, but management has no excuse . This experience was unacceptable. See picture of my kid eating with a fork . read more

Applebee's Grill + Bar - Told there are no spoons as they are stolen and management refuses to buy more . - American Near Me - Panama City, Florida

The food was great, and my Server Jamie was fantastic! She was very friendly and super knowledgeable about the menu and made great suggestions. I definitely will be going back very soon! read more

I ordered there food and when I received it the green beans were soggy and had no season on them and I had to make my food and it was very over cooked. read more

DISAPPOINTING!! Probably some of the worst food I've had in a very long time. I really love , well usually the riblets. They tasted VERY old & fatty. Reheated maybe ?? Fried shrimp absolutely tasteless...My husband had salmon. I'm sorry good seafood shouldn't smell fishy. Gross....They are having a beverage special. House margarita. I understand why the bargain, taste like weak weak limeade. I do realize finding adequate staff is an issue, but other places are struggling too. Maybe find a new CHEF ... Applebees get your act together. read more

The food was served fresh and as requested. Burgers are very good. However, this location is badly dated and worn. The first bench booth had worn out seat cushions. The next table we moved to was grimey. Not Clean. A napkin swipe across the table showed black dirty smudge. The restroom also not clean. The server, apparently new, (trained???) seemed uncertain about cleaning the table and other server duties. New and trying despite all. Hmm!? Generally, we like Applebee's. It's time for the OWNERS to step up. At this rate, we won't be back and we will dissuade others, as well. read more

Jae was so nice and accommodating! Our meals were fantastic and came out quick! She was so sweet. Def will return !

Our server was zeke and he was amazing .. definitely has the best personality! He was busy when we came in and made time to still give us the best service , when i come back i will definitely ask for him to be our server again ! Food was great ! 10/10 read more

Love the B's great people and the good drinks that they have hot sizzling food and nice wings

We all understand that restaurants have had it rough over the last year, but I'm a nurse, and managed to still do my job correctly through it all. So as much as I hate to give a bad review...it has to be said...I'll try to make it short. We placed a very easy order online for carside delivery. Well, we waited 10 minutes past the promised time, and decided to go inside. There were at least 2 people standing around doing nothing. We weren't even acknowledged. Saw orders sitting on a table, and after waiting a while, just decided to get our bag ourself. We could have probably taken all the orders sitting there if we wanted to. No one would have cared. Anyway, not that big of a deal I guess, except for the fact that I tipped someone under the promise it would be brought out. It's just very frustrating. People should do their jobs. It's not that hard. The worst part is no one even asking the simple question, "Can we help you?" But perhaps that's too much to ask these days, since there appears to be no work ethic anywhere, and a lazy pandemic everywhere. read more

Walked in around 7. host didn't welcome us. just put us in a booth. Ordered the 2 for $32 and a blue long island iced tea. App arrived shortly and then food shortly after. Didn't receive drink until we asked for it, again. When our drink arrived Candace, our server, asked for not just my partners ID but also mine even though I wasn't the one drinking? How strange.. Our food came with mushrooms when we asked for none. The ceiling was leaking right above our table also.... read more

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Terrible Management here. When served our dishes I asked for the kitchen mgr. I got the host/ busboy instead. Asked if they would serve this to anyone they cared about. "I Donno Know. Looks Ok" Not even a visit from anyone other than the host / busboy read more

Applebee's Grill + Bar - American Near Me - Panama City, Florida

First time ordering online and having it delivered as I'm caring for family that recently had surgery so couldn't not make it to the store. The delivery came and the wanton tacos were without the filling, the ceasar salad was without dressing and we received an additional salad we did not order. I called the store to report the issue and have the missing items delivered. They refused to deliver it despite have paid around 7 dollars for delivery. They offered for me to pick it up at the store. No thank you. The manager couldn't seem to be able to fix the problem by having the items delivered. I will not be retuning to this store. read more

We got the double cheese burger combos all the burgers where slider size is this normal

Zombie servers, w the exception of a few strong ones. Drinks come SLOW in waves, both alcoholic and non. We are locals, eat here oftern. BIG MENU CHANGES! terrible beer selection... no martinis. Walls are peeling, revealing mold. read more

Applebee's Grill + Bar - Zoom in and you can clearly see the Mold at Applebees - American Near Me - Panama City, Florida

Honestly mediocre at best, we got the 2 for $26 we honestly weren't impressed, i got two plates of the same food usually wouldn't be opposed but it was really bad :( the lady dropped one of the tenders on my plate and didn't even say sorry. My boyfriends steak was dry. We won't be back :( read more

Horrible service. Went inside and sat at the bar to make a quick order to go. The bartender acknowledged that I just wanted to make a quick order, but then never came back to let me make that order. She was too busy chatting up other workers and bar customers that already had their orders. I made it obvious I was ready to order, sat for 15 minutes waiting, and walked out. I guess I should have read the other reviews for this place, because they line up with my experience. read more

Extremely slow service. Spent $70 for dinner for family - would not accept $10 "free" gift cards that came with $50 gift cards previously purchased. Will not go back again. read more

Ordered food with Grubhub to be delivered to my hotel room. Unfortunately a good portion of my sampler platter was not in the bag. Spoke with the manager at Applebee's and he told me I needed to call Grubhub. As far as customer service goes, this manager is not very good. read more

Dishonest rip off. Only reason not one star is good burger. Went on National Cheeseburger Day specifically for advertised special. Told waitress and she immediately got attitude. Said manager told staff not to honor. About to walk, but she said Fall special at same price just didn't include drink. Accepted but tried online takeout while waiting, and full special was there. Oh well, was not going back on agreement so said nothing. Then they billed full price! Wrote this up on kiosk but want to get word out broader. Won't go back to these crooks and liars. read more

My family and I love going to different Applebee's. The server Kristen was very sweet and friendly. She is the reason for three stars. She interacted with us. The cook messed up in the steak, but was fixed. The bartender Mercedes needs to find a different job. She act like she dislikes people and the way she talks to customers and workers is not what is needed in a place that is about customer service. I wanted to give them one star. read more

Well this was my first time returning after the storm and I wasn't impressed... the first thing I smelled coming through the door was strong smell of fabuloso cleaning product . I even could smell it while sitting down at the booth. The perfect margarita was good just wish it had salt around the rim. read more

This place has the worse service I have ever experienced. I would never spend a penny of my money there again.

For the first time had food in applebees... To be honest I wasn't impressed with the dishes and it's quantity for the price... The service was so bad.... The waitress was so bad, she didn't even smile and was with monkey face and so rude... Me and my mom went for dinner to this place... We had great time in the Panama City... The fried shrimp were good and the chicken grill was good but none of them we're tasty.... Just for namw sake we had something for dinner... In the chicken grill it comes along with rice mixed with some berries .... The rice was so hard and tasted like shit.,,, the chicken wings were good though.... Not really worth for a hungry stomach read more

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So we thought we snag a quick bite but after being seated, we waited 15 min before we even saw our waitress. She was very pleasant and took our order. After another 15 min we still didn't have our drinks. When the waitress walked by I asked about our drinks and she mentioned our food was going to be a while. After 3-4 min without drinks we opted to let another waitress know we did not anticipate the wait and we rolled out without food or drinks. They were probably about at 30-40% occupied so no real reason to wait that long. If you have time to wait they have good deals but this evening we did not have 45 min to just wait for drinks so we left after 35. read more

Horrible service! they was slower than pond water yea that's pretty bad! Definitely will not be back to this location!

Today we went to eat at a good time and it was my father and I we waited 11 mins which we were seated by the hostess no server came to greet us and take our drink orders. The Applebee's across town has it better together !!! Poor service . read more

We came in as party of 10. As a fellow sever Eric did a excellent job. We had a few problems with the drinks and food( nothing was Eric fault) he constantly came down to refills. He also seven children in this party and he kept all seven happy. If you come to this Applebees please come see Eric. Great job Eric read more

I usually patronize Applebees in different cities but this one is the worst I've been to. I got the fried fish with fries and the fish was terrible the batter was half cooked and the fries were cold when I received them. got coleslaw which was about two small tablespoons full. This one particular restaurant is for the pits read more

Service was poor and my chicken tenders were fried in old grease. Fries were salty as all get out. Just disgusting and the menus was sticky. I couldn't see the rating score at all. It should be out front where visitors can see. read more

Well I want to say that since getting married my husband and I don;t get to go out to dinner very often due to work scheduling when we do get time together we really like to have a good time and good food..... THAT IS EXACTLY WHAT WE GOT TONIGHT. Our server Lisa was great... the food we ordered was delicious. My hubby had the 9oz sirloin and it could melt in your mouth I know cause I had a couple of bites. They still have 2-4-1 drinks that is hard to find @ Applebees (trust me I have looked). WE TOTALLY LOVE THE EXPERIENCE AND WILL GO BACK SOON. I think I have found my new after work spot to eat & drink. AWESOME AWESOME AWESOME!!!!!!!!!!!!! read more

They are on the right track. Applebees has been around forever and they finally figured out that they needed a makeover to keep them in the game. It is good food and drinks. They have still got some catching up to do with the popularity of Chilis thats 2 miles down the road read more

My second visit within two weeks, while seated at the bar. Same bartender. I may have known her name if she decided I was important enough to tell me. The first visit, I noticed that after I spent a significant amount of time pondering the menu, to decide on two half-priced appetizers, the bartender was suggestive of specials toward the person who sat down later beside me. No big deal; I know when people are busy and can't afford time to every single guest. I do remember, that she checked on me just before the tab. Tonight, I thought, "Since I'm having the exact same experience, let me see how long it takes from the time she slams down my food -with no eye contact- until the time she "checks in," which to me is as simple as a head nod to make sure everything is going great. 15:25, and that was a couple minutes head start. So, when she finally approached me, at this point, I still haven't touched the plate. Moral of the story is, my chicken wontons were excellent as always, and as I'm writing this eating a cold chicken platter (I can't even find the name of this dish on your website), is still satisfying. To be entirely ignored, and by that I mean I'm far from looking to be catered to, is incredibly against everything I was trained to be while working underneath your company, barely four years ago. I'm only writing this as I hope that you take as much pride in your reviews, to maybe reconsider the supervision of your restaurant. read more

Burger was pink when brought to the table when I stated no pink upon ordering. In the time it took to redo the burger other person in my party had enough time to complete their meal. Re done burger still pink. When the bill came out I was charged for 2 Burgers when one was ordered. Very disappointed! read more

Don't order a salad to go if you expect to get anything more than a pile of leaves. Less than impressed with this place. Hadn't been in years but I was craving an Oriental Chicken Salad so hubs and I decided to give them another try. Lesson learned. read more

Came in has a party 10 seven children. Eric took great care of us. Got our orders correct and constantly came back to check on us and give out refills. Thanks Eric for everything read more