Aside from my son's burger not being quite up to par and how it was handled, the rest of our food and service was good. The Cowboy burger. It was to have fried onions on it, and when brought out, it looked like a big, black ball of burnt. Instead of the waitress taking the entire plate back to the kitchen to have it corrected, she took the onions off the burger at the table and took them back to the kitchen and we could hear her yelling at the cook. About 15 minutes later, the manager came out with a fresh pile of onions and had my son put them on himself. As far as I'm concerned, it was totally handled wrong. He wasn't offered any comp, so regardless of the rest of our food being good, I comped myself by deducting a percentage from my usual tipping standard. Overall it's okay, just some restaurant business practices really need to be tweaked up. read more

The food was okay, needs better service. Mixed up the checks didnt get asked alot of questions, needs better quality of waiters.

Visiting friends in Elmira, New York when late night munchies needed to be satisfied from 9pm at Applebees. Staff is friendly and offered recommendations. Our selections as pictured really were good. Nice place for friends to gather for good times. Locals know it's a good spot with lots of TV monitors with your favorite sports. Make sure there around 9pm as it began to full up as the time went on read more

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Food was good, service was great. Bathrooms were a nightmare Dining area and bar were clean. read more

Meal was awesome , steak was perfectly medium. Cheesy broccoli was great. Along with the cheesey past and bacon. Beer was ice cold. Bartender Alli was amazing service and Melissa was great to check in our meal. read more

We were sat and it took 10 minutes for anyone to acknowledge us. Never had plates cleared nor drinks refilled. Also when food arrived 46 minutes later they failed to mention my food would be beyond hot. I had SECOND degree burns in my mouth. Please stay away!!! read more

Needed quick food to go. The manager (didn't catch her name) was super helpful in picking out something they could make fast. Food came out fast and delicious thanks to her. What a nice change compared to most things in 2024! Thank you! read more

That the food there is not warm as it is in other places! Every thing there is so loud and sometimes the food take 20 to 30 minutes!!! And the waiters are sometimes nice! read more

The food was very delicious. I like the different varieties and options to choose from. Their four cheese Mac and Cheese with the tenders on top is one of my favorite dishes. The service was nice we got in pretty fast and the margaritas were very tasty. read more

very good service this visit. had a waitress take our orders about a minute after sat down. Food came out hot and prepared as expected. They were quick to us the check so we could leave as well. read more

Service is always quick and food is out 10 min after ordering, (I would call that quick). Waitresses always very nice and accommodating.place itself is always clean although some of the booth seats have tears in them, but no big issue. Almost forgot...the food is ON POINT! read more

Last time I went with my husband we were ignored by all the servers never got silverwar, no one ever took our drink order , I used the tablet they provide to send our appetizer order back. When our appetizer came the chicken was cold and I bit into cartilage I lost my appetite after that. We sat their getting ignored for almost an hour even though we got the host to go get our server 4 times she never came. Then when we asked to speak to the manger another server used their body to block me from getting out of my side of the booth. I asked her to move which she didn't she ignored me and only looked at my husband but until we told her that we weren't staying and wanted to leave and only after my husband asked her to move did she actually move. I felt scared and trapped when she did that. I don't advise eating here due to servers not doing their jobs properly and ignoring paying customers for over an hour. Also they weren't busy they had maybe 5 tables max when we came in. Other people walked out too. read more

Food could have been better, not enough chicken on my salad. Our waitress Ashley was very laid back, funny and knowledgeable of the menu... the restaurant itself was cold, would reccommend taking a sweater. overall goid experienceI eould return. read more

Services was really bad they came to the table once and never came back to see how everything was not going back snd and they never gave us are check had to ask for it read more

My go to restaurant for when I'm on my way to upstate NY hockey tournaments. People are really friendly and the food is great! I suggest the 2 for $20, really an awesome deal when you go with somebody. They also have NY lottery games up there too! Which is cool! Overall, I'd come here if you're in Elmira. read more

I love apples bees don't get me wrong but sitting at the bar and denying people of drinks because they don't have the new id is not cool lots of people come to drink with old id and don't know the new laws and it very unfair that the denied us of drinks even tho we were 21 and older but because of our id any other bar would let us drink please be kind to the people that don't have new id especially older people that don't know what the new id look like at all read more

The ribs were great. Remember to check your order before you leave Applebee's. Shorted all side dishes. On top of that I left a large tip. To go order. Not worth the drive back and wait for them to prepare sides, while ribs got cold. Raining out and cold out. 10/22/19 @ 3;15 pm read more

Can you give zero stars? I was not impressed by this place at all. I didn't have high hopes going into this one either, I am typically not a fan of Applebee's. Their food isn't normally that great, but I was looking for a change last night. First off, I was greated warmly, the doorman was excellent. I was seated and was told that my waitress would be right with me. However, this is not a discrete time frame. It turned out to be over 5 minutes before a waitress came. Luckily, in this time, I was able to figure out what I wanted and ordered right then along with a Pepsi. I saw my waitress again 10 minutes later, and I got my Pepsi. 15 minutes later, I got my steak, from a different waitress. It was at most decent. It was cooked to my liking (medium-rare), however, it wasn't that tasty. The veggies that I ordered on the side had some that were cooked and some that weren't...interesting. I finished what I could of the meal (without another drink because I still hadn't seen my waitress again). Finally, as I was pushing the plate away, she came back. I asked for another Pepsi and my check. Over 10 minutes later (and I timed it), I received my Pepsi and check. I gave her my debit card right then because I didn't want to wait again. 7 minutes later, I got my check back to sign. All this while, I watched her walk around asking other tables if they needed anything and then going to the bar to talk to people. She did not get an excellent tip. I will never go back. Overall, don't go there. read more

Absolutely horrible service. If you have trouble with your boyfriend... leave it at home! The food was tolerable but the service ruined the experience. We will not return. read more

Good service and decent food. Typical Applebee's which is actually a positive thing. It won't let you down if you're in the area.

My chair was angled in a way that made me feel uncomfortable. Then I realized it was in fact a booth. Making me check my privilege in a restaurant in 2018? I think not. 2 stars. read more

Good food but the host was not nice and he took care everyone else but not us but mangertook care of it thank u theo

Place has gone downhill. The menu sucks. Both kids and adults. This is definitely out last time here. Well done steak doesn't need to be tough and dry!! Plus it was fatty and burnt around the edges. Loaded mashed missing sour cream. Completely forgot my other dinner side of veggies. Just not pleased at all tonight. Rest of family is eating but not thrilled. Waitress was MIA once food came out. Never got a refill. 10 minutes after everyone was "done" she stopped by table asking if everything was good. I shrugged and said "eh". Never asked if anything was wrong or anything! Just left and got the check. And to top it off, I got charged 75 cents for the sour cream that should've already been on the "loaded" mashed potatoes! read more

Never again. I had to wait for a knife and my food was cold and undercooked. When I tried a green bean it was loaded in salt.

Great service. Super friendly. Best onion rings....comparing to the Applebee's in Walpole Ma. Nice atmosphere and glass window view.

It was a bad experience I ever had from here. Didn't even ask if our food was good, didn't see our waitress forever, and when we did ask for things she took forever!! We may not be back at all.. read more

Atmosphere was warm and welcoming, staff was very friendly! Found a piece of paper in my sandwich, but the manager immediately took the sandwich off the bill and i was more than happy with that! The way they handled the mistake was quick, professional, and honorable! I will be returning to Applebee's in the future! read more

The food is always good and we've never had a bad waitress here. I usually get the Asian chicken salad and my bf tries something different every time and he's always happy. My only complaint is that the cosmos and long island ice teas were very weak. Otherwise I'd give them the full 5 stars. The prices are great compared to Fridays. We can't wait to go back. read more

I was not impressed by this place at all. I didn't have high hopes going into this one either, I am typically not a fan of Applebee's. Their food isn't normally that great, but I was looking for a change last night. First off, I was greated warmly, the doorman was excellent. I was seated and was told that my waitress would be right with me. However, this is not a discrete time frame. It turned out to be over 5 minutes before a waitress came. Luckily, in this time, I was able to figure out what I wanted and ordered right then along with a Pepsi. I saw my waitress again 10 minutes later, and I got my Pepsi. 15 minutes later, I got my steak, from a different waitress. It was at most decent. It was cooked to my liking (medium-rare), however, it wasn't that tasty. The veggies that I ordered on the side had some that were cooked and some that weren't...interesting. I finished what I could of the meal (without another drink because I still hadn't seen my waitress again). Finally, as I was pushing the plate away, she came back. I asked for another Pepsi and my check. Over 10 minutes later (and I timed it), I received my Pepsi and check. I gave her my debit card right then because I didn't want to wait again. 7 minutes later, I got my check back to sign. All this while, I watched her walk around asking other tables if they needed anything and then going to the bar to talk to people. She did not get an excellent tip. read more

Love coming to Applebees, they never disappoint. Today we came to celebrate Mothers Day. I got the New Caprese Mozzarella Chicken and it was amazing. And our waitress KC was very charming and attentive to our table. read more

Food was great, the waitress was awesome. The manager on duty checked on us since our food did take a while. We were in no hurry, so it was not that big of deal. I do like that you can swipe a credit card right at the table, so there is no waiting for the waitress to bring you a check and then wait for them to come pick up the card and then wait for them to bring the card back. It saves 5 to 10 minutes per visit. read more

1st thing as we were seated at r table noticed food in front of r table and silverware n food under table. Had to actually say something to get it cleaned up even though waitresses stood in it 3 times 1st to take beverage order 2nd to deliver beverages 3rd to take order finally had to say something. All of are appetizers came out with salads except 1 order of mozzarella sticks then came soup and are pasta and the other order of mozzarella sticks next b4 we were even done with salads. 1 soap was boiling hot and 1 cold asked for them to heat it up came back just slightly above warm. 1 pasta dish was hot other cold seriously what is going on with this place? My girlfriend and i hardly ever get out without are children like 3 times a year and sucks we wasted 1 on this place! We will never come back again! Top all off to pay almost 40 dollars for crap food crap service and dirty! I could of taken same 40 and made a spectacular sinner at home for my girl! If i could give negative stars i would but sense cand give zero guess its a 1!! read more

Not as flavorful as the Applebee's in Pittsburgh. My wife had Napa Chicken and they served white mushrooms and not portabella as advertised. Also the restaurant in Pittsburgh had a gravy in their meal .. not here. No flavor as well. My shrimp dinner was missing some ingredients as well. read more

This is the best the raspberry lemonade is like bomb. The boneless chicken is so so good, try the mozzarella sticks! Delicious desserts I've ever had! The oreo dessert is bomb.com read more

I love this place. The food is excellent and they have so many unique dishes. Great atmosphere. We always see people we know there. Prices are mid-range, but they so have great appetizer specials. Never had a problem with service. Actually, one time we had an issue (with another patron) and the manager bent over backwards to make us happy. read more

Poor service, food was made wrong, waited forever just to get our drinks and they were wrong. This restaurant can't handle a busy dinner rush. I will NEVER come here again! read more

Best food and service ive had in a long time I would definitely recommend they have a new electric ordering device on each table and it works great loved it read more

A group of 4 of us have been going there for the past several years with no issues. Arrived around 1120.. ordered by 1130 and by 1245 we had not recieved our food. The table behind us that arrived at least a half hour before us got their appetizers and food in the time we had to wait. One persons coffee was cold and the waitress eventually came so we could tell her. The waitress came and stated that our food was almost ready... then the people behind us got their food. We asked where ours was again.. because it was ridiculous. Someone apparently higher than our waitress came back and said that the kitchen was really behind and orders got backed up and numerous other excuses. Our waitress was very nice.. however being that it was a very busy day one would think that a restaurant would be much better prepared. There are now 4 customers that will not visit that applebees location and possibly any others. read more

This place is our go to for a quick alright meal they always have an amazing deal going on and drinks are on point

We are here every once in a while and do not understand the way they are rated. Our experience has been very good. This past Sunday we were here and Sarah was great. My burger was great and my wife loved her salad. read more