Stopped in for a second opinion on beginning an Invisalign treatment for the second time in my life. At first, I was VERY apprehensive to get work done here due to the close proximity of the treatment chairs to eachother. Me having an admitted "slight" fear of the dentist.... then I'm smack right next to someone while possibly getting a Root Canal, YIKES! That's a Hard NO for me, he he! I'd rather be terrified alone in some back room or even a basement, lol! Thankfully.... I found out I can just throw that fear right out the window as they DONT do Root Canals and other invasive dental work there at all! Just braces, Invisalign, polishing and strictly cosmetic stuff! Phew! I can exhale. In that case... I think I can manage the open floor plan for a little while! ;) Regardless of the set up.... Dr. Monica is the main reason I would return. She seems very genuine and good-natured, and she flat out told me I should try to KEEP my natural teeth for as long as possible!! She said I already had a beautiful smile and she would NOT suggest Veneers! Wow, that just blew me away. As I completely forgot there are still compassionate dentist out there who's main goal is NOT stripping your teeth down like a poorly varnished floor and slapping some expensive oversized hubcaps on your Grill. Teeth looking like garage doors, he he! My last dentist wanted to strip them all down (if she could) and replace them with some extra white blinding veneers so I can look like some Hollywood douch-bag, fake as hell. My old dentist turned out to be a straight clown without a professional bone in her frail, boney body! How is that even possible??? He he! My last dental office is a long, sad and expensive story I'd rather forget :( Back to the Awesome story here! :) It's easy to tell when a doctor really has YOUR best interest in mind...and that is Dr. Monica, 100%. She has made a GREAT first impression on me! read more

Apple Valley Orthodontics - Nice folder to keep your treatment plan in! - Orthodontists Near Me - Apple Valley, California

I went through an Invisalign treatment. I saw the doctor about a handful of times in the 2.5 years. When I asked to speak to her, they always referred me to an office assistant. I had a faulty tray that twisted 2 of my teeth and the doctor blamed me. I wore those trays religiously. Even when on vacations. She didn't look into it. I emailed Invisalign and they took months to reach out. I would go with braces and with another orthodontic doctor. Do your research and look at the Invisalign grading if you do decide to go with Invisalign. DO NOT USE THIS OFFICE FOR INVISALIGN. read more

They never honor appointment times! Expect to wait an additional 30 mins in the waiting room.

This Orthodontics sucks. My braces and everything always hurt so badly and they would never trim my wires correctly and they would make me bleed and irritate the back of my mouth every time. When I got one of my brackets replaced it popped off as soon as I walked out the door. After I got my braces off they couldn't even get all the glue and blue spacers off of my molars. Don't ever go here. read more

horrible staff! all have attitudes. they didn't do her brackets right and kept trying to talk me out of having them fix it. i refused to just leave it like that. they made me schedule another appointment to be seen. so we had to come back again to have them fix it. 20 minutes past the appointment the women at the front desk claim they don't go based off times we are scheduled, and they go off a list instead.... so what's the point in making an appointment? have to wait over an hour just to be seen for THEIR mistake. I know they're making us wait because they're irritated with us. super unprofessional and very spiteful. I wouldn't come here their staff is so rude!!!!!! read more

Apple Valley Orthodontics - They move so slow the lobby is filled and just screaming kids everywhere - Orthodontists Near Me - Apple Valley, California

The day finally came! My braces are off! During the whole shut down I was pretty bummed that the office completely shut down which made the process a bit longer, however once the team opened back up I enjoyed coming to my visits! Everyone here took the safety precautions needed during this crazy time. Dr. Velez and her staff made sure to always make me feel welcomed and made my whole braces experience a nice one! I'm glad I finally have the smile I wanted! Thank you guys! read more

Lol Ortho Selfie Time with the Best Orthodontist Ever! I was super nervous about getting braces out on again in general. I had a horrible experience somewhere else. I'm sooooo glad I found AV Ortho. If you looking for an incredible Orthodontist in the High Desert Dr. Monica and her team so sooooooo Awesome. The most knowledgeable, caring and sweetest Staff ever! Office is clean and the atmosphere is really relaxing and allows you to be confident about your procedure. Definitely Worth the Money. You won't be disappointed. #applevalleyorthodontics read more

Apple Valley Orthodontics - Best Orthodontist Office - Orthodontists Near Me - Apple Valley, California

This is place is crazy. They schedule an appointment and then you still have to wait over 30 minutes. EVERY TIME! Today I waited almost an hour. I am not sure why you would schedule appointments if you can't keep them. If the customer was an hour late they would cancel for sure! read more

This place is very clean and sanitized! (Peep the air purifier in the patient treatment picture.) All of the staff is very friendly and kind! Jasmine in the front was super nice and even showed me her braces and progress compared to her other ortho. This is also going to be my second time getting braces (wear your retainers please!) I have been looking around this is the 3rd office I go to. The prices are similar this one was the cleanest and almost cheapest place. The other place was cheaper but was not nearly as clean as this office. They also used the older x-rays and did not have a "clean" brushing area. This place was amazing! I can't wait to start treatment! ***MOMS don't forget to take in your kids when they are 7+ it is so so so much easier for them!! read more

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We are very happy with the care and time they spent with us and our daughter. Definitely recommend! Dr Velez and Ben were so sweet, careful and patient with us:) read more

Everyone here is so friendly and kind! I had my braces on for a little over three years and Dr. Velez let me know exactly what was going on throughout the whole process. I love my results and would definitely recommend! read more

Everything about this place is awful. The wait time. The quality of care. My kids brackets were constantly breaking off sometimes before we got home. They would have the kids in tears the other half of the time. There are still pieces of braces in my daughter's gums after they removed them. And they take way longer to get your kids out of braces as well. The worst orthodontist experience you could possibly find in the area. read more

Bree had been so amazing with getting my daughter ready for braces, and putting them on her . She makes her feel so comfortable and answers all her questions and mine . Amy was great with getting us started and giving all the info we needed before moving forward . All the staff at the front desk and in back are kind and sweet . definitely recommend!!! read more

When I tell you these people truly do love what they do and do it with the up most care is an understatement! They not only are great with appointments but they are very well priced, they work with you and your schedule awesome team! read more

This office has been amazing! My daughter is getting braces and from the very beginning we've had the best experience. The whole staff has been very helpful and seems so genuine. I will definitely recommend Apple Valley Ortho. to all our friends and family. read more

I went for a consultation because I have a gap ,the place is nice, the lady that help me was nice but the price for Invisalign was just to much! It was almost 7k. I ended up going to a different place, and the price was half of that !! Just keep your options open...and to top it of its not the doctor telling you the treatment plan read more

This is a bittersweet moment for me since my braces journey has come to an end after a few years. I can tell you this office has some of the kindest people I have ever met. Dr. Velez and her staff truly go above and beyond to make sure you are happy throughout your smile journey. I am so thankful to everyone who has worked to give me a smile I can be confident with. I only wish the best for Dr. Velez, Ben, Bree, Amanda, and everyone else who has worked with me. Thank you all again!!! read more

I recently started my Invisalign treatment and I have to confess that visits to the dentist make me very nervous. I met Dr. Velez and her staff and liked how friendly and welcoming they are. The first appointment, I had xrays taken and at the consult they explained all my options to fix my bite. They have new technology in the office that made me feel more comfortable and less pain. They used a 3d scanner to take a picture of my teeth and showed me, what the result would look like at the end, that was really nice! After a few weeks, I just received my new Invisalign trays and can already tell my teeth look better. I love this place and especially Ben. He explained everything in Spanish and is super friendly. Can't wait to see the final result. read more

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Very professional staff and a caring Orthodentist. Had a consultation with them for my 7 year old son. They spent a lot of time to answer all my questions and address all my concerns. I trust them with my son and I'm sure he'll be in a good hand. Thanks again for creating such a professional and friendly environment for patients and families. read more

The wait times for appointments are ridiculous. I have literally waited almost 2 hours for my daughter to be called into the office for her appointment. The staff are rude and very unhelpful. Will not be getting my sons braces from here. read more

Dr. Velez and her whole staff are amazing! Our daughter needed braces and the whole experience was terrific. The two years went by like a breeze. The staff are all polite and super quick and knowledgeable at what they do. This past Monday was the day for her braces to come off, get fitted for the retainers, then a few hours later pick up the retainers. I was just amazed at how much the orthodontic world has changed from when I had braces back in 1991! I am glad that my daughter had a great experience. Her smile is beautiful. Thank you Dr. Velez for your great work and great staff! read more

My son has been a patient here for over a year and they are okay. The office staff is very friendly and the office is clean. I don't like that the appointments are always scheduled six to eight weeks from last appointment when it should be every four weeks. I asked why and they said because they have a lot of patients and everything is always booked. I feel like maybe they should stop taking patients or bring in extra help. My son's appointment today was definitely inexcusable with the wait time. We had to wait TWO HOURS!!!! TWO HOURS outside in the heat. Not one courtesy phone call to say they are running behind or anything!!! It was beyond ridiculous and many people outside were upset. I'm pretty sure if we were behind two hours he would not have been seen. The office said they were behind because of low staff which is understandable but to have patients waiting that long and not explain why is not okay. I'm just glad he only has a year left to go on these braces. read more

Dr. Velez and her every staffs are great. I have never met the kind and professional team as like her team. They don't rush out and gave me and my son very specific abd kind explanation. Now my son has very beautiful teeth. Thank you Dr. Velez and the whole team. I recommend APPLE VALLEY ORTHODONTICS. read more

I bring my daughter here for her Invisalign they do a great job on handling with care and professional I would recommend too friends and family read more

Their wait times are ridiculous. Expect to wait at least 45 min(sometimes 1.5hr) for them to even call your child back. Appointments are 8+weeks out, even though they tell you that it would be 4 weeks in your initial consult. This extended our initial treatment plan from 2.5 years to almost 4!! The contract you sign doesn't apply if their prices go up. For example my son completed treatment and lost his retainer (happens with most kids) and they will not honor the replacement price in the contract. So the new price is $1,000. They also don't do permanent retainers, which they told me they did in my consult. They seem nice until you need something, then the excuses pour in. I have seen multiple parents fighting with them at the counter over the same concerns that I have. Yes the smile will look better, but you can achieve that with practically any ortho so save yourself the headache and find someone else. If 0 stars was an option they would have gotten it. read more

Dr Velez and everyone at Apple Valley Orthodontics are wonderful. They treat every patient like they are their most important patient. I have 2 kids that have braces and every time we come in Cristal knows who we are and checks us in right away. Sabrina always has a smile on her face and greets us when she sees us and Amy offers great care. They work with you to make the payments reasonable and they don't harass you when you happen to be a couple of days late either. Everyone there has been really awesome! read more

I cannot rate Dr Velez highly enough. She is simply the best orthodontist. She has given me more than my smile. She's given me the confidence in myself to smile. I had given up hope and I was told I wasn't a good candidate for braces as a young adult and has seen several orthodontist in my area of Los Angeles...to West Los Angeles. Dr Velez is an amazing doctor with the best staff. I don't mind driving an hour and half to each way to see Dr Velez and her staff read more

Dr. Velez is amazing! At my age (mid-30's!), I was really nervous about having to do invisalign, but I finally did it with Dr. Velez and just took them off this week, and am so happy with the results! I paid less then my coworker and cousin did for them, and my teeth LOOK AMAZING!!! Thank you so much to her and her friendly staff - everyone was always so sweet and welcoming on every visit!!! Dr. Velez, this is Veronica who works at LADWP (in case you did not recognize whose account this is). I referred my cousin (her name is Carla) to you - she already made an appointment for next week. And thank you for managing to get my teeth all fixed up right before my wedding! You are the best Dr. Velez! Thank you for everything! read more

Dr Monica is amazing! Always willing to answer my questions. I thought it was weird to go in as an adult but she assured me that it was never weird to want a great looking smile. Will definitely bring my kids here if they ever need her services. read more

Dr. Valez and her staff are outstanding! They truly make you feel comfortable. My experience with braces from start to finish was a piece of cake :) They are always there to answer any questions or concerns that you may have! I would highly recommended Dr.Valez! read more

Dr. Velez is a compassionate and attentive dentist and I have been frequenting this office because appointments are always honored and you are seen upon arrival. My experience has been great and I am very happy with with her work. read more

My daughter has had her complete orthodontia work done here. We have been extremely happy with the level of care, service, expertise, and price. I recommend them to everyone. read more

Dr. Valez and her team have been amazing to me over the years. No matter what happened, they were able to help me by answering questions or filling any need I had. The employees, facilities, and experiences I had here were far past my expectations. Thank you for this beautiful smile. I won't put this all to waste. read more

This is by far the best orthodontics in town! Dr. Velez and her staff are very friendly and accommodate to all your needs. My sisters and I been going to her for 3 years now and it's been a great experience every time. Amy and Jose are the best! My smile was great in no time. I would highly recommend her to anyone with no hesitation. read more

best orthodontist in the high desert!! so friendly and has been the best the past 2 years i've had braces!!! so sweet and helpful and always takes care of patients!!! love this ortho!! and The Dr is the BEST!!!! read more

Best orthodontics office in Apple Valley! Had my braces on for 2 and a half years and I never had a bad experience here. Julia will get you done right! read more

Dr. Velez straightened my smile with ease! Classy staff, well organized, and extremely thorough. Couldn't have been happier with choosing this place to keep me smiling from ear to ear. Thanks ! read more

Where do I begin from the entire staff to Dr. Velez made the entire process so easy and transparent. Every step of the way was consumed by professionalism and skill. The team at apple valley orthodontics have really honed in on the absolute best patient care. Will be recommending this place to friends and family. read more

After visiting 4 different places, we chose Dr. Velez because of how comfortable she made my niece. The staff had a way with kids and took away all anxiety my little angel had. As a parent I thought Dr. Velez's prices were competitive and appreciated the lack of up selling I saw at the previous offices we visited. read more

I came in and was put at ease from the very beginning. Being an older patient I felt uncomfortable that I needed braces later in life. But when I came to the office and saw other people my age I was put at ease. Dr. Velez and her staff have been wonderful and have finally given me the smile I always wanted. I highly recommend them as they are the best in he high desert! read more