Delivery was scheduled 11-1:00, arrived at 4:30 after going to the wrong town. Drivers had to call for directions and were lost. Upon arrival, drivers were in tank tops and loose pants that were falling down, sweating profusely. They sweated on the fabric sofa cushions, needing assistance from homeowner to unload. Boxes marked fragile were damaged, antique stool damaged, couch wedged into too-small truck & corner had a tear. Unprofessional. Dispatch was helpful and apologetic. Will contact company with photos for a resolution. read more