I used this insurance for many years, and was happy with them. He has since retired, (sent a…read morelovely reassignment letter.) I have a name that our policy was reassigned to, but I have no idea if that's true of all of his clients, so I won't include that name here. Otherwise, I'd suggest just calling state farm at the general office with your policy number.

If I could give a 0 I would! If you want a insurance provide and office to turn it's back on you…read moreand to decline coverage on an accident then this is the provider for you. My car is damaged very badly and I will be paying out of pocket while this company takes my direct deposit for over $200 every month. Statefarm is not a good neighbor and absolutely will not be there!!!!!

I stopped by the Hartmann agency a few weeks ago. As a resident of the UES, I was happy to see the…read moreaddition of this insurance agency to the neighborhood, conveniently located off of the Q train at 96th street. Kevin and his staff were quick to greet me. They answered all of my questions, and made sure that I understood each option thoroughly. The office was clean, and Kevin, the owner, was incredibly professional. I will be sure to recommend that my friends and family pay these guys a visit. I recommend the Hartmann agency for anyone in New York!

From the owner: We offer a wide variety of personal and business insurance products…read more Auto, Home, Renters, Life, Commercial

First, i want to thank Shanice M Bailey, Virginia Chan and everybody else in the office for helping…read moreme and greeting me today with the most respect! I've sat with the beautiful young lady Shanice today to help me with some business and she was wonderful and i couldn't tell you how graceful i was dealing with her customer service. 10/10 would recommend her customer service! Also, Ms. Virginia Chan was in the office and gave awesome supporting service for any questions i had. This office is organized, clean, everybody is nice and well groomed.

Went through the brain damage of binding a home insurance policy in April 2025 in connection with…read morebuying a home and paid the full annual premium in advance. The binder was "effective" for 90 days and was meant to become effective when I closed on the purchase of my home. In August 2025, I started receiving notices that I didn't pay for the policy -- turns out, State Farm cancelled my policy and issued a refund without notifying me so that they could raise my annual rates by over $500. Nobody at this office could explain why this cancellation was justified other than "a rating increase affected the policy". I asked them to honor the existing policy that I was quoted and paid for, and they would not. Turns out, when State Farm issues you a binder it means they'll collect your money and decide whether to honor the policy if it suits them (i.e., when it's more expensive for you). If this is how they handle the little things imagine how they handle the big things.

Marc has been the best agent for me since I started a rental policy with him about 10 years ago…read more He's provided good counsel, and I now have my car and home policy with him too. He answers any and all my questions within a few minutes or a maximum one business day. He has been more than an insurance agent, he's been a wise and active supportive fiduciary in so many ways, even and maybe especially when I'm filling a claim. Over the years, he's saved me a ton on insurance and always has fair pricing. I happily introduce him to others and he's done great work for them too. State Farm's system for billing and readjusting can be a bit disorienting honestly, but if you stay on top of your emails and mail, you'll catch when they make an adjustment that issues you a debit or a credit. I hope I never need to switch!

Do not do business with this office. Horrible customer service and not willing to help out in any…read moreway if something actually happens. When I called about a claim during business hours I was told Marc was working from home and not available. The person I spoke with was not friendly or helpful at all. I would leave 0 stars if possible.

I had a great experience with Robotti insurance. They were quick to respond to emails and very…read morehelpful over the phone when setting up our renter's insurance.

From the owner: Don't hesitate to call Edward B. Robotti Insurance in Astoria, NY. We are committed to your…read moresatisfaction. Call us today.

Great service - fast claims payments and very responsive to inquiries. Great leadership team and…read moregrowth potential. Highly recommended.