Pro-Most of the employees are very friendly, polite, and helpful when shopping. The girls at the front desk are always professional, warm and socialable. The prices are very economical, so you won't break the bank shopping here. It's environmental friendly and a nice chain concept shop for the planet. However, based on my reflection of the store's service and selection of clothes, the shop is a hit or miss when recycling your clothes or when it comes to taste in style. Sometimes, they are not always the most talented in that area when it comes to selecting clothes. They can be on the mark or sometimes entirely off the mark regarding fashion, style, and accuracy. So, I would advise others not to take it so personally. Unfortunately, it's the selector who has some issues. You can always try another shop, or happily give it to charity if it doesn't work out there. They also have a lovely bag on the side by the door to donate to charity, which I find very eco-friendly and positive. read more