Had to stay the night here cause it was the only place that had two rooms available. The smell as…read moresoon as you walked into the building knocked me back & when I walked outside everything smelt great. Room wasn't bad but the bed was way too soft & felt like I was going to slide into the floor. Turning on the air made the room smell worse than what it already did. No amount of showering & scrubbing with soap made me feel clean. Felt like I had bugs crawling on me when I went to sleep. Only two things made this a two star: Mountain Setting Breakfast

I travel for work and stay here several times a year. This location is one of the best. It is…read moreclean and the staff is wonderful. There is a little fenced in park and path by the river across the street as well.

Wonderful experience if there are ghosts - possibly they are friendly. Clean and comfortable- bed…read morewas comfy and plush with newer pillows. Nice quality towels & not too expensive but not cheap. I stayed in a hot tub room - my only complaint is the yellow stain that forms around the top of the water while in the tub & once you get out. Also the bubbles turn yellow-ish while relaxing in the tub. It's not necessarily oily but I did voice my concern. The cleaning lady told me the maintenance would check into it - however second night the yellow stuff formed again on the top of the water! Weird & Yucky! Otherwise convenient location next to Mingo County courthouse & parking is across street included in your room cost! Good people & recommendation high! Enjoy a nice sleep! Ask for a room by 2nd street though the train and traffic all night will keep you awake during the night on the back side!

My husband and I staying here for 2 night maybe 3. We are UTV the Hatfield-McCoy Buffalo, Devil…read moreAnse, and Rockhouse trails. We are celebrating our 25th anniversary - Carrie the General Manager surprised us with a bouquet of flowers beyond thoughtful. The rooms are clean and comfortable. The hotel has character and history. Must see and experience the atmosphere

We are so very thankful for the Hatfield Mccoy House Inn. My husband and I were flooded away from…read morehome. The Hatfield McCoy Inn was wonderful and charged us half as much as to what other local hotels were asking. Great place to stay. Beautiful historic home. It has so much character. We would love to visit again for recreation. The little balcony porch was so lovely. And I can imagine myself around a little fire in the yard. Ps the yard chickens are soooooo cute.

Last minute, fly-by-the-seat-of-our-pants, gypsy-style travel - so glad we were able to stay at…read morethis historic bed and breakfast! We had a really hard time getting service to research a lot of places during our week long touring with the ATV's on the Hatfield & McCoy trails, so it was wonderful to finally hit a town that had service for Verizon phones and be able to find a little piece of heaven like this. Also, we've never stayed at a bed and breakfast, so this was definitely a first experience for us. The hosts were so welcoming at the late hour we came in, and recommended a few restaurants in town for us to get dinner and relax at. We had the privacy of a hotel, and the comfort of a home, all at the same time. We will definitely keep this on the map for our future visits- you should too!!!

Thank You for the welcoming attitude. I would like to say that this location was worth the stop and…read morethe fella Bryce at the front desk was warm and extremely welcoming not only to us but to all that engaged him. He's definitely a keeper..!!! Ps we also had a nice chat while on the road and because of his warm and engaging attitude we drove the extra way to stop here and we are glad we did ....!!! Thanks again for the hospitality....

Despite all the excellent reviews on this hotel, my experience was not good. If the Fairfield Inn…read moredid not have some good qualities, I would have given it a one to two star rating.For first time visits to this hotel, I strongly encourage people to closely survey their room and bathroom before settling in for the night. So the hotel seemed stellar at first UNTIL I used the shower in my room. The hotel had great reviews, so I did not think I would have a problem. The front desk check in area and our room were clean & very appealing. I loved the selection of tv shows and movies on our television. We had checked in for a late night stay & just wanted to relax before we traveled out early in the morning. Everything seemed ideal until I took a shower in the morning. I noticed there was human hair from other people in the front and back of my shower area. One was a long light brown hair in the front upper area of the shower stall. One was a short black hair on upper back of the shower wall. I was mortified that housekeeping didn't notice this immediately. It made me wonder if they cleaned the bathroom at all after the former guest before us left. Despite all the wonderful amenities, the unsanitary condition of our bathroom made me dock 2 stars from a 5 star rating. It makes me want to thoroughly survey any room we get at any hotel regardless of the hotel having an excellent rating especially this hotel. Breakfast here was exceptional with many options EXCEPT they started shutting down earlier than the 10 AM closing time & there was NO COFFEE available at 9:30 AM. My husband had to wait for them to make a fresh batch. Despite the great breakfast, I got sick from something I ate on the breakfast provided there which is very rare. I never get sick from food I eat. I wanted to give a one star rating to this hotel yet I decided to be kind yet fair.

Consistent with the IHG brand of Holiday Inn. It is good, not great. The folks working the front…read moredesk are excellent and customer focused and southern friendly (if you don't know what that means, it is a Very Positive / Strong Compliment). Not many chain brand options in this area to ensure consistency... this location does not disappoint. Have stayed here before and will again when in the area.

There are not a lot of options for a hotel in Pikeville. This is a good one. It's located right…read morenext to the Convention Center, too. The rates were good, when I stayed there. The breakfast was good. They didn't have yogurt, which was strange but ok. If I stay in the area again, I would be quite happy to stay here. The coffee machine, downstairs, was always accessible. It was, without a doubt - not even close, the best hotel coffee I've ever had. It wasn't a one off, either - I stayed there twice, and it was great both stays. The staff is very nice and truly friendly - not faking it.

Was very impressed. For the price, the place was actually clean and helped me get a good night's…read morerest.

This place is a diamond in the rough! Our King Suite was huge & the staff was excellent! The room…read morewas exceptionally clean. This is the best free breakfast buffet I've ever seen, as far as sheer variety. Pet Friendliness is very important to me. There's even a rescue cat that "works" at reception. The only thing I'd change is that the cable selection is poor. But, who cares? This place is great

Crooked. I reserved 3 nights at Quality inn for October 2025. I called corporate office listed on…read moretransaction to cancel entire stay on May 14, 2025. Quality Inn billed my credit card for $150.60 on October 8. I called corporate office again and they said they could not fix the problem, but the hotel would be able to credit their error. I called Quality Inn manager who said to call corporate as they couldn't credit the error. My friends stayed there and had to leave because they had roaches in their room, filthy sheets, and poor service.

Check in with great went to our room first thing we did is to check to make sure our beds are clean…read moreand they were so we unpacked and say everything up and didn't noticed what we only could pray was milk on the mirror for the closet and we looked in the bathroom and found hair all over the sink and hair clippings on the tissue holder