Health First has some of the best doctors on staff. The ER does great from my view, especially if…read moreseen by a doctor and not a PA. There are a few doctors that I would never see again. One in particular is Dr. Dalsania. He is absolutely the worst doctor I have ever encountered at Holmes Regional Medical Center. He does not communicate well and makes poor assumptions. He does not listen to what you have to say. I would never use this doctor . The worse bedside manner I have ever encountered at any hospital. But, overall, the doctor and nurse staff are exceptional.

Unfortunate that we're not allowed to give 0 stars because that's what this place deserves. Do not…read morego here if you can help it. The hospital on Gateway is slightly better so you may retain a bit more of your sanity by going there instead. What you first notice, when you walk in, is the security. If you expected to get to your appointment early or on time, forget about it. They wanded me with a wand that could not detect metal. Brilliant. How do I know this? Because their supervisor came over and waved it over his gun and it didn't chime. They continued using it even after I was let through three minutes later. When I get to Radiology - the place where my appointment is - they tell me I need to check in at a different place in the building. Again, if you're expecting to get to your appointment early or on time, forget it. I go all the way to where I'm supposed to check in, get checked in, then walk back to Radiology after my appointment time. Even after showing back up to the Radiology department after my appointment time, I still had to wait for a while until I got called back. The only saving grace for that star is that the tech who performed the procedure was very pleasant and efficient. Do NOT go here if you can help it

I am writing this review in July 2019. Last week I received a call from this place. I have not been…read morethere since 2016/2017, not really sure. On the call they said they wanted some money from me, around 400$. I asked what it was about and the person told me to wait and transferred to someone. Another person picked up, I explained what had just happened and said I didn't know what this was about and why the other person had transferred. This is the answer I've got: "Because I am the Boss! " At that point I said " OK, you may be her boss but not my boss." Can you please tell me what this charge is about? I haven't been there is years. Her answer, yelling: "Screw it! I'll send you to collection!" and hung up. Collections for what? They will not even tell me, and I am sure I do not owe them anything. Now, what do I do? Who do I talk to? I am at a loss here. What a terrible place.

I had a colonoscopy scheduled. 4pm in afternoon. they switched my time to 8am that morning with…read moreonly 24 hr. notice. did not realize I would have to do 2nd round of colon cleanse at 3am that morning. The nurse at the facility was so rude to me. I ended up leaving. Now I have full blown Colon Cancer and this could have been detected earlier if these people were had a ounce of professionalism. Don't go here there has to be better places.

The staff and technicians here are very nice. This is a nice building and they made my visit very…read morecomfortable. The technician was very skilled in taking my blood samples.

This place is awful the lady Karen in front is argumentative when you call on the phone she will…read moreargue with you then you try and speak to someone and they do not speak to you you leave messages they don't call you back don't go here

Dr Crane is superb. Knowledgeable, kind, caring and…read moreinsightful. Top notch Physician. Excellent staff. All positive experiences.

If zero stars were an option, this place would deserve them…read more Someone I know had a long, frustrating visit here -- a five-hour wait for what sounded like disorganized, bare-minimum care. That alone would've been enough to leave a poor review. But what's happened since is what's truly alarming. Despite never being a patient myself, I was indirectly contacted through my workplace regarding personal details that could only have come from private records. It's disturbing to think a medical office would reach beyond its walls like that -- whether out of spite or carelessness, it's completely unacceptable. No patient (or anyone connected to one) should ever have to worry that their private information might be weaponized over a review. I don't trust this clinic with a name, let alone health information.

VERY bizarre. I went into the place because I believe I have a mild ear infection. When I walked in…read morethe lobby was dark and gloomy, like maybe the light bill hasn't been paid. When I walked up to the desk I asked if they take health first insurance. I was told "I think so." After getting copies of my drivers license no one ever asked for my insurance card. Strange... So I offered a copy of my insurance card and it was grudgingly taken. Then the office manager came out and said no, no, no, we don't take health first insurance because they refuse to pay us. They are an HMO and won't pay. You have to pay cash. It is $50. So I paid $50 on my American Express, which would be the same price as the walk in clinic at health first. But the line there was over 2 hours. At this point I was handed a copy of a non-disparagement form. I've never seen one of these nor would I ever sign it. It basically holds me liable for any negative comment I would ever make about the practice even if it were a justified comment. That's ridiculous. It's like a gag order for doing nothing wrong. Immediately my antenna went up. I asked the lady at the desk if they had a lot of people saying bad things about them and she replied I've never seen one. I told her that wasn't my question. And she said I don't know. But the doctor will not see you unless you sign it. At which point I had her refund my credit card and left. I will never go back again. Don't waste your time here.

As disabled veterans, my wife and I are eagerly anticipating the arrival of our first child. Her…read morepregnancy is high-risk, a fact that underscores the critical need for careful and attentive medical care. We had a scheduled induction for Oct 30, a date that carries significant weight due to the nature of her pregnancy. However, we find ourselves in a state of distress due to our experience with The Birth Suites at Holmes Regional Medical Center. Approximately 5 hours before our scheduled check-in, we were informed that her appointment had been canceled and another person had taken her spot. We had made significant preparations, including boarding our dog and paying $405 upfront, to ensure we could bond with our newborn for at least a week and a half without any interference. The cancellation of our appointment has left us not only disappointed but also deeply disheartened and frustrated. This turn of events, especially considering the lack of availability for the coming weeks, has been a significant blow to our hopes and plans. We wish they had coordinated this better and not authorized the appointment to be canceled on us 5 hours beforehand.

They cancelled my Dec 21st colonoscopy with just three weeks to go. My deductible was fully paid…read morethis year and I start a new high deductible plan next year. Outrageous lack of professionalism and service. They were of no help in finding a replacement. Horrible.

You are basically treated like cattle here heard in heard through and out. The anesthesiologist was…read moreextremely unprofessional telling everyone that they're allergic to gluten.

Phyllis, the front receptionist is one of the rudest people i have ever dealt with. The rest of the…read morestaff is great but she is rude, loud, and very condesending. However the rest of the staff has been great, i have been going for years before Phyllis showed up and felt great about going to the facility. I cringe when she picks up the phone when i call or she is the person i have to deal with when i arrive

This Clinic is excellent. They have the pharmacy built in. The doctors are amazing, the staff is…read moreamazing as well. I have been here more than 15 times over the past two years and the service has always been excellent. This is only clinic that I go to other then when I need to see a specialist. I get all my prescriptions from them as well. The wait times are lengthy at times for prescriptions their wise 5 stars.