I had a operation that required a week stay at Holmes. The staff was excellent and gave me the…read morecare that I needed. Despite it bei g a hospital I had a great stay. They fed me well. I asked for double portions and got it every time.

On August 18th, 2026 my wife experienced a surgery... Worry Relieved... Thank you nurses Erica,…read moreKim and Pam and to those who we met on her voyage starting at 5:15 AM. From the smooth check-in to the Pre-Op preparations to the actual (at the scheduled time) wheeling of the gurney with Shirley on into the Operating Room. All these steps were met with a professional, smiling and friendly staff. All answered our questions from how to turn on a TV to in-depth information as to what was about to transpire. This helped relieve the nerves both Shirley and me, her husband. While the procedure was being performed, I was directed to the far, far, far away Surgery Waiting room. The clerk greeted each person who walked into the room, gathered information as to who we were there for, explained the electronic information board, which like airport information board tracking the progress of our love one. The clerk also pointed out the gratuities in the room as well as where the rest rooms are located. As soon as I saw on the big electronic patient information board my wife was in recovery, the clerk told me I could go and be with her and explained how to get to recovery. My wife was awake when I got there while the nurses checked for any balance or cognitive problems. The Doctor came and explained what had taken place, what was going to occur with labs, and when Shirley was to report for her follow up. When Shirley was fully awake, the nurses explained how to deal with any problems that might occur (there were none) when we got home. While I retrieved the car, the nurses helped Shirley into a wheelchair and met me that the B-Building entrance. Shirley was happy this experience was behind her but happy with all the caring friendly folks who took care of this life journey being un-eventful.

I am writing this review in July 2019. Last week I received a call from this place. I have not been…read morethere since 2016/2017, not really sure. On the call they said they wanted some money from me, around 400$. I asked what it was about and the person told me to wait and transferred to someone. Another person picked up, I explained what had just happened and said I didn't know what this was about and why the other person had transferred. This is the answer I've got: "Because I am the Boss! " At that point I said " OK, you may be her boss but not my boss." Can you please tell me what this charge is about? I haven't been there is years. Her answer, yelling: "Screw it! I'll send you to collection!" and hung up. Collections for what? They will not even tell me, and I am sure I do not owe them anything. Now, what do I do? Who do I talk to? I am at a loss here. What a terrible place.

I had a colonoscopy scheduled. 4pm in afternoon. they switched my time to 8am that morning with…read moreonly 24 hr. notice. did not realize I would have to do 2nd round of colon cleanse at 3am that morning. The nurse at the facility was so rude to me. I ended up leaving. Now I have full blown Colon Cancer and this could have been detected earlier if these people were had a ounce of professionalism. Don't go here there has to be better places.

The staff and technicians here are very nice. This is a nice building and they made my visit very…read morecomfortable. The technician was very skilled in taking my blood samples.

This place is awful the lady Karen in front is argumentative when you call on the phone she will…read moreargue with you then you try and speak to someone and they do not speak to you you leave messages they don't call you back don't go here

Those of us who post do people who are considering this money mill do them a great favor. You are…read morecautioned that your insurance company will be billed as well as medicare . The you will receive a bill for $400 for obscure charges . They do not answer phone calls or return phone calls . 2 weeks later you will receive a duplicate bill and the cycle is never ending for 20-30 minutes of MOVE THEM IN AND OUT .

urologist reported possibly seeing a 'spot' during kidney ultrasound and ordered a ct scan. no…read moreurgency. Scheduling opted to send me to Holmes as Gateway was booked that week. Billing called, told me my responsibility was $434 and posted a letter on my chart saying same. this was $50 more than same procedure done 3 months prior at Gateway, but I figured prices had just gone up. turned out Ct scan at gateway is $374 before insurance, but $3991 at Holmes. No disclosure or warning until they bill you. paid in advance, then month later another bill for $1800. Immediately questioned bill, thru phone and my chart. woman responding said to give her 24-48 hrs to respond back. never heard from her. figured it was resolved, until 5 weeks later I get a late bill for everything. Billing mgr said the powers above hadn't responded so she just forgot. Billing admitted they had made errors in pricing and the person responsible needed more training. but that I still owed them everything anyway. would never have gone to Holmes if anyone said it was 10x the cost of Gateway, but I took them at their words. so many attempts to fix, useless people who don't get back to you. now getting extra bills to read the Ct scan that was $346 instead of the $34 for same prior service. Cant trust them at all. turned out the 'spot' was an error and the Ct was unnecessary. how convenient.

I arrived 10 minutes before the office opened. At 9am a woman arrived and went in the front door. I…read morewaited a few minutes and went in to find the lobby completely empty. I waited for 15 minutes before another employee arrived and alerted the first woman that there was a patient waiting. After 5 more minutes she came out aggressively asking what was wrong with me. After I explained my issue she insisted I leave and go to another doctors office down the street. I already had called that doctor and they don't see urgent cases and referred me to an urgent care facility. The woman insisted I have to go there and shut the door. She was absolutely unhelpful. Sure enough I drove to the second doctors office and they told me they still can't see me until next week and referred me to another urgent care. I have now wasted hours of my day thanks to this office. Their website stated they could address my issue and obviously they cannot. I wish I had come here to see the other 1 star reviews before I wasted my time. Do not bother with this office.

If zero stars were an option, this place would deserve them…read more Someone I know had a long, frustrating visit here -- a five-hour wait for what sounded like disorganized, bare-minimum care. That alone would've been enough to leave a poor review. But what's happened since is what's truly alarming. Despite never being a patient myself, I was indirectly contacted through my workplace regarding personal details that could only have come from private records. It's disturbing to think a medical office would reach beyond its walls like that -- whether out of spite or carelessness, it's completely unacceptable. No patient (or anyone connected to one) should ever have to worry that their private information might be weaponized over a review. I don't trust this clinic with a name, let alone health information.

As disabled veterans, my wife and I are eagerly anticipating the arrival of our first child. Her…read morepregnancy is high-risk, a fact that underscores the critical need for careful and attentive medical care. We had a scheduled induction for Oct 30, a date that carries significant weight due to the nature of her pregnancy. However, we find ourselves in a state of distress due to our experience with The Birth Suites at Holmes Regional Medical Center. Approximately 5 hours before our scheduled check-in, we were informed that her appointment had been canceled and another person had taken her spot. We had made significant preparations, including boarding our dog and paying $405 upfront, to ensure we could bond with our newborn for at least a week and a half without any interference. The cancellation of our appointment has left us not only disappointed but also deeply disheartened and frustrated. This turn of events, especially considering the lack of availability for the coming weeks, has been a significant blow to our hopes and plans. We wish they had coordinated this better and not authorized the appointment to be canceled on us 5 hours beforehand.

They cancelled my Dec 21st colonoscopy with just three weeks to go. My deductible was fully paid…read morethis year and I start a new high deductible plan next year. Outrageous lack of professionalism and service. They were of no help in finding a replacement. Horrible.

You are basically treated like cattle here heard in heard through and out. The anesthesiologist was…read moreextremely unprofessional telling everyone that they're allergic to gluten.

Phyllis, the front receptionist is one of the rudest people i have ever dealt with. The rest of the…read morestaff is great but she is rude, loud, and very condesending. However the rest of the staff has been great, i have been going for years before Phyllis showed up and felt great about going to the facility. I cringe when she picks up the phone when i call or she is the person i have to deal with when i arrive

This Clinic is excellent. They have the pharmacy built in. The doctors are amazing, the staff is…read moreamazing as well. I have been here more than 15 times over the past two years and the service has always been excellent. This is only clinic that I go to other then when I need to see a specialist. I get all my prescriptions from them as well. The wait times are lengthy at times for prescriptions their wise 5 stars.