If there's a ZERO or a NEGATIVE value, I would give it! THE WORSE TRAVEL AGENCY EVER!!!! APF Travel, if looks could kill, you'd be 6 feet under! I originally booked a flight with a group to Honduras for $847.70. After we have bought out ticket, the agent emailed us urging that we deposit by the next day an additional $25 for each ticket we've booked or else we would not get our ticket in time. The agent claimed it was due to increase in flight cost because of the gas price increase. Who have ever heard of charging you extra flight cost AFTER you've already booked your ticket?! When we emailed her back requesting proof and documentation of the increase in fare, she answered with some random comments, no PDF file of any kind. We directly called the airline and they said there's no such thing. THEN the agent claimed that it was because we didn't book our flight by a certain date, that's why the new charges apply to our group, but when we checked, we booked our flight before the indicated date!!! WTF (I of course sent a very angry email back requesting for proof and got no real proof back). If airlines can charge us more money AFTER a flight has been book, then it would be fair for us to request reimbursement if the flight cost goes down after we've book it too right? Nope, hence I smelled a SCAM!!! I later canceled my flight because I could no longer go, I was informed that I would lose $185 from that original price I paid, and the rest could be used to book my flight anywhere else with any airline, it does not have to go through Continental. I was content enough with that and left it. Several months later, I called the agency to book my flight and couldn't get a hold of anyone who would be able to to figure out what I can do with that flight credit, so I straight up called Continental. Not only was the service not at all helpful (they just sound like they want to get you off the phone as fast as possible), I found out Continental only has $697.70 flight credit for my account, and this price is BEFORE the $150 fee for canceling my flight!!!!! Once again, I called APF travel to figure out that the heck is going on, the service was HORRIBLE, even more rude than your typical Chinese restaurant servers, they keep telling me to call again because there isn't anyone available to answer my questions or send them an email again, then she had the nerve to hang up!! I'm so angry that I think I need an anger management class. If you want to avoid get ripped off, a headache, poor customer service, horrible price for flights, and the worse experience in travel booking ever, go here. Be warned, they might find more creative ways to make you mad. The Angry Customer The saga continues.... They fired the old travel agent, hired a new one. She was absolutely wonderful! She spent her day off and worked at home to fix the problem that was caused by the previous agent. She clearly explained things to me, clarified the confusions that occurs, and worked really hard to book my flight before my credit expired. Thanks to her, I am considering doing business with them again, only if she's the one handling my case. read more

My parents over 70 went with APF to a three country trip (Brazil, Argentina and Peru) in September. They loved it. From their description I guess it is really suitable for people who enjoy good hotels and good dining but not after adventurous activities. The lodging places were all very nice and the group was able to have Chinese food at least twice in every country, which is quite important for some people. The morning call for the group was pretty accommodating around 8am. Activities offered were fun and not strenuous. My parents loved it so much that they would go with this company for their cuba trip next year. BTW, in another review someone was complaining that the tour was in mandarin. That complaint is somewhat ridiculous. Why would anyone who does not understand Chinese official language take a Chinese tour? read more

I joined the six day Peru tour. The hotel and food is ok. but the schedule is too tight at the beginning and too loose at the end. Our flight to Lima is a overnight, arrived at 3 am (two hours delay) and we arrived at Hotel about 4am, the morning call was 6:00am because we need to have a half day tour in Lima and catch the flight to Cusco at 4 pm the same day. it is really exhausted. The last two days we have nothing seriously to do after visiting the famous Machu Picchu on day 3. So either an earlier flight on the first day or spend two days at Lima. that is my suggestion. Another thing really bother every one in the group is the luggage. On day 2, we arrived at hotel in Cusco but we are not living there that night. we were asked to separate the belongs for one night stay in another hotel in Sacred Valley and the traveling to Machu Picchu and leave the big suitcase in that hotel which we will come back at the third night. Imaging open your baggage in front of everybody and take all your staff out? That is really embarrassing, even though everybody else did the same thing. On the instruction of the tour, it mentioned the luggage limitation on staying at Sacred Valley but it confused and nobody prepared for that. It is better that we be told to prepare this separation the night before, then we can package separately. The Chinese buffet in Lima is good, the Fu Hou (富豪酒家) Restaurant. You got reward by satisfying your stomach. Overall it is good, the tour guide is professional and responsible, even though they change different guide at different places. read more

Don't trust GO Latin Tours for your dream vacation. We've just completed our vacation to South America in February 2015. It was such a disappointment! We visited Peru, Brazil and Argentina. We were part of a tour group comprised of about 35 people from the United States. The tour promised that we would all stay in four-star hotels. This was not the case. GOLatin continued to book guests without verifying if there were 4 star accommodations available for all of its guests. There was not. How did GOLatin deal with this issue? Because of a shortage of rooms GOLatin decided to give preference to the people who signed up first. Thus, the lucky travellers that booked the tour early stayed in a 4 star, luxury, golf resort for two nights in Brazil. However, because seven of us signed up for the tour later we instead were booked in a sub-standard two star hotel for two nights. This hotel had elevator problems. When you had to walk upstairs to your room the smell of stale, musty air in the stairwell was hard to take. Moreover, glasses were not available for our bathroom when we arrived. After requesting glasses to be delivered to our room the hotel provided small paper cups. Of course that is not 4 star service! It was funny to watch our toothbrush tip over when we placed it in the very small paper cup. Again, because we signed up late, we were assigned to sit in the rear of the bus for all of the 10 days that we toured by bus. In Peru, you are in the Andes Mountains at approximately 12,000 feet above sea level. The road from Machu Pichu to Cuzco is one lane and takes about one hour. It is a very curvy, S shaped road, even with frequent hairpin turns and big speed bumps about every few miles. If you are prone to altitude sickness or motion sickness you are guaranteed an uncomfortable experience. Unfortunately, I vomited in the bus. Because we always were assigned to sit in the back of the bus, when we reached a restaurant we entered it after most of our fellow tourmates. These people went to front of the buffet line or were served before us and got to choose the best seats. This happened for every lunch and every dinner each day of the tour. If your idea of vacation is getting some rest and relaxation, this certainly is not a tour for you. Our meals were primarily buffet style. Our daily schedule was to be out 10 to 12 hours every day traveling by bus, train and airplane. We would often come back to our hotel after midnight and be told that our morning wake up time was 5:30 AM. At one hotel rooms were not available for all of the registered guests. When we arrived at midnight, ready to go to bed, we were delayed for another hour. The luggage of four people were delivered to the wrong room numbers. One single woman was booked to share a room with a man she did not know. Instead of finally being able to go to bed we had to search the rooms for the missing luggage. Then we needed to insist that the hotel find a room for one couple and to assure a private room for the single woman. This tour is for people who understand mandarin. If you unfortunately do not speak Mandarin then for most of the tour, for ten or more hours per day, you will not know what is being explained by the Chinese-speaking guide and you will not be able to easily communicate nor socialize with most of the guests. GoLatin refused to accommodate our request for equitable compensation. read more

They arranged my travel to Cuba. We had the best time!