I've lived here for over five years, and I appreciate the efforts of both management and…read moremaintenance in keeping the community clean and well-maintained. It's a large complex, and they handle all the day-to-day challenges of working with so many people with professionalism and kindness. Every time I've needed assistance, they've been responsive and helpful. A special shout-out to Monica G., who always listens and helps foster a real sense of community. Also, extra mention for Tiki and Stuart. Thank you :)

Formal Health, Safety, and Habitability Warning: Prospective Renters Please Read…read more I am providing this notice to ensure prospective renters are aware of serious and persistent rodent infestation issues at this townhouse unit in Elmsford, NY 10523. Since June 2025, I have experienced a chronic rodent infestation, which continues into January 2026. This is not limited to droppings; I have personally observed live mice throughout the apartment over this entire period. Despite repeated service requests and multiple pest control visits, the infestation remains unresolved. Health and Medical Implications The ongoing infestation presents significant health risks, particularly for vulnerable household members: -Asthma, making this family member who resides with me highly susceptible to respiratory distress, asthma exacerbations, and other pulmonary complications from airborne rodent urine, feces, and dander. -My child has been directly impacted by the infestation. He now avoids moving freely throughout the apartment, refuses to stay in his bedroom, and sleeps with me out of fear of rodents. Note: droppings have been found in both of our bedrooms. Rodent infestations are known to cause: -Respiratory illness from airborne particles in droppings and urine -Allergic reactions and asthma flare-ups -Bacterial infections and zoonotic diseases, including Salmonella and Leptospirosis -Contamination of food, clothing, bedding, and furniture -Rodent droppings and contamination have been observed extensively throughout the unit, including: -My bed -Living room couch and dining room chairs -My child's bedroom -Stairs and laundry closet -Kitchen floor near areas where food is prepared These locations reflect only documented findings; rodents move freely, and additional contamination may exist elsewhere. Mental Health and Psychological Safety The chronic infestation has created substantial psychological distress for all household members: -My son is afraid to navigate the apartment and will not remain in his bedroom -I must shake my scarf, jacket, and purse before leaving home to avoid carrying rodents or droppings -I cannot safely sit on furniture, including the couch and dining chairs, all of which I have found droppings. -I have stopped inviting friends and family over due to embarrassment and concern for their safety. -My overall sense of safety, comfort, and psychological security in my own home has been compromised This persistent condition interferes materially with habitability, health, and daily living. A home should serve as a sanctuary, which is not the case in this unit. Pest Control and Management Response When pest control has visited the unit, their approach has consistently: -Shifted responsibility onto the tenant, including advice on cleaning more thoroughly. -Placed a few traps and sticky pads rather than addressing the root cause of the infestation For example, I was accused of attracting mice by leaving my balcony door open (now I don't even enjoy the use of the balcony - door open or closed), despite maintaining the unit meticulously. I come from a Hispanic family, where performing a deep cleaning of the home on Saturday mornings is customary. I am an neat and clean as they come. I was raised that way. Even with consistent care, rodents remain pervasive. Management is otherwise polite and professional, but kindness does not mitigate the infestation or restore habitability. Who to Contact Prior to Lease Signing Prospective renters should be aware that managements response to rodent issues is typically minimal and insufficient. Before signing a lease, it is strongly recommended to verify that the unit is free of rodent activity and to keep the following contacts for regulatory support and formal complaints: Westchester County Department of Health Environmental Health Division (914) 813?5000 Village of Elmsford Building Department / Code Enforcement (914) 345-1553 Westchester County Department of Consumer Protection (914) 995-2155 Additional Contacts for Persistent Infestation or Tenant Advocacy: Legal Services of the Hudson Valley Tenant Advocacy: (914) 949-1305 Westchester County Office of the Public Advocate / Ombudsman: (914) 995-2145 Village of Elmsford Health Inspector / Housing Complaints: Contact via Village Hall main line (914) 345-1553 If you value health, safety, psychological well-being, and basic habitability, it is strongly recommended to contact these agencies and inquire about any prior complaints before signing a lease.

I have Lived here two years. Building and area is under constant construction. Noise, things…read morebreaking in the apartments, street closings all the time. Elevators and garage doors, and entry doors to building broken frequently. MANY lost and missing packages in package room. Original staff was wonderful. They made up for the fact the building was not 'finished". The management changed and so did ALL the staff. New staff very young, very inexperienced and frankly borderline rude. Customer service has just dropped. Can't recommend. I wish it was still managed like it had been, and staff was more understanding of what living in a construction site really means.

I could not be happier to have made the decision to relocate to The Northlight. I reached out very…read moreearly on to Joseph, the property manager, and he has been the most welcoming, helpful and kind contact along the way. I was one of the first tenants into the new building, and everything was seamless and easy. And I cannot stress enough how beautiful this space is! The amenities here are incredible and every small touch is thought of. I'm so excited for the neighborhood to blossom and fill with people. I've also commuted into the city once for work, and I can say, without a doubt, that the train ride along the Hudson watching the sunset beats any day I was stuck underground on the subway.

The maintenance staff here are amazing, courteous, and really get the job done while trying to…read moremaintain the least disruption possible. My experience with Romulo in particular has been top notch from his management of a building issue that required him to come daily for two weeks and move my stuff in and out of the cabinets as required to correct the issue. He would get 15 stars if I could. The concierge here is wonderful as well - from randomly loaning me a lighter for a birthday cake to keeping an eye on things, no complaints. The management staff at Avalon White Plains are subpar for a building that is one of the most expensive and considered 'luxury' in the area. Generally speaking, I don't have major issues, but I am not fond of the lack of better communication skills from the management staff. Residents were especially weary when we had a major fire alarm issue, causing false fire alarms to go off more than 24 times in 2 weeks randomly. Folks like myself work from home, we have plenty of families with young children in the building. Or an issue with the UPS driver, which the building suddenly emailed us 3 days prior to let us know they won't accept packages at the front desk anymore unless the driver places them in the hub (without mentioning attempts at resolution prior to this) so now we may not get our packages?! and I was not happy about flooring that was installed that was several shades different from the flooring we currently have, leaving us with a floor that is yellow and dark brown in patches. NOT what I expect from again, one of the higher end, most expensive buildings in the area. Lastly, I am annoyed that they don't staff the concierge desk properly to account for their breaks, lunches or when they need to step away for duties. Its not the concierge's fault. I am not sure what the staff's limitations are from Avalon HQ for solutions and etc, however their communication skills aren't what I would expect from a higher end building.

Do not move here!!!! Unless you wanna deal with daily false fire alarms at all times of the day and…read morenight. Sometimes if we're lucky, it's multiple alarms in a day. As I write this, 4 alarms have gone off. Multiple tenants have emailed corporate office, local management , to which they all reply with "we're aware, we're sorry , we're fixing it". How are you fixing it when it continues to happen every day?????? I call a SCAM! With apartments going from $2150-$5000, this is what you get. Horrible! Such a shame too because all the tenants are nice, it's a dog friendly building and the concierge and maintenance staff are superb.

I lived in the Halstead apartments from March 2014 up until March of 2022. There was a management…read morechange and an upgrade to the property while I was living here. The upgrade to the complex has made the apartments look much nicer. I enjoyed my time while living in the complex as it checked off all of the boxes I was looking for. Great location as it was close to everything I needed, quiet area, garage and the apartment was a nice size. Management was quick to respond if there was a question or issue and were always very polite and helpful. I have a lot of great memories from the 8 years and will miss the apartment. This is a great place to consider if you value living in Tarrytown. It's close enough to the bridge and there are so many things to do in town year round. John Byrnes

The complex itself is very. Tenants off and on ar questionable. Management seems to hold double…read morestandards for renters.

Many amenities were misrepresented. The pool did not open for a very long time when it did it was…read moreover run with lantern flies. The whole building was infested with them which made living there a nightmare. Nothing was done to remove them. The golf simulator was broken more than it worked. The garage is a joke and very difficult to navigate. The elevators are constantly out of service. This building conceptually is great but in reality it leaves a lot to be desired. One of the concierge staff held packages and lied about withholding them because we refused to pay for their parcel post fees! So unprofessional! Almost impossible to get rid of boxes and large items because the dumpsters are not always available.

Full disclosure, we have not moved in yet but are renting an apartment starting in February. Our…read moreleasing manager, Karimah, has been so incredible. We are expecting our first child and are moving to be closer to family and she has been so patient, kind, and responsive. She even showed my mom the unit we were interested in on a separate occasion when we weren't available but wanted her to see it. She answers all of our questions clearly and promptly. We have looked at almost all of the luxury rental buildings in White Plains and The Mitchell was BY FAR the most pleasant! Karimah has made the leasing process so easy and we are so grateful!

I have only been thru the facility and pricing. Cant say enough good things about Fraser Holt…read more Excellent knowledge about memory care. Excellent communication.

From the owner: You'll feel right at home at Brightview Tarrytown in New York. We're located in the heart of…read moreWestchester County just outside of New York City, so you can enjoy the city's fine arts, theaters, and other attractions while living near historic Tarrytown and White Plains. You'll enjoy our warm, caring environment offered in both our Memory Care and Assisted Living in White Plains, NY. It's a beautiful monthly rental and no large entrance fee community where you can relax and read a good book, catch up with friends over coffee or work out in our own exercise room, all while receiving the respectful and customized care you need and deserve.

I've been in my apartment for four years and have never had a problem with Chappaqua Realty. If…read moreanything, when I needed to break my lease early because of a job relocation they were nothing but incredibly accommodating. I gave them two months notice and there was no attitude, issue or concern. Did I mention how cute my apartment is? I'm going to miss it.

This business is shady. The guy you deal with is either Allan Weinstein or an attorney, Peter…read moreDiOrio (he may not tell you he is an attorney). When this company managed our building we almost lost the building because they were not paying the property taxes! DiOrio said he could possibly "save" the building by "finding" 10 investor friends to bail us out. AVOID, AVOID, AVOID!!!

I've lived in this building for 4 years and have no real complaints (except for the occasional 1…read moreelevator not working). My husband and I looked around White Plains for an apartment, and this building was the best bet in terms of size of apartments, price, and convenience. The higher floors get tons of sunlight and the 12th floor apartments have fireplaces. There's also a gym upstairs and laundry on every floor. The building is about a 10 min walk to the MetroNorth train station and a 5 minute walk to the Mall and Target/Shoprite. There are so many other things within walking distance including the library, DMV, restaurants, bars, biking/walking trails, etc. etc. With regards to the negative reviews left, it really depends on who you are renting from. They may have had a bad landlord who tried to rip them off and weren't attentive to issues that came up. The units in this building are owned by individuals and either lived in by the owner or rented out to others. I think the review by Steven L. which is filtered out for some reason states valid points. Each unit has separate heating and cooling units. If yours is broken ask your landlord to fix the unit in your apartment! No regrets living here.

In general a very positive experience, good location, easy to walk to anywhere. lots of sunshire in…read morethe apartment. Nice door man and new carpet is a plus for the building. Heard a new power washing to the garage too. The only concern is the construction for the old DMV. The construction generates some noise in the morning. If you commute to the city, you might not be affected.