Horrible experience with Brooks. I've worked with them for a few years and they are quite pricey…read more Service has always been very poor, but I kept working with them because I hadn't found an alternative. I will do so immediately. I received yet another notice from the IRS indicating something was incorrect on my tax return from 2 years ago and indicating I owed a significant amount of money. I asked Lisa for help determining if this was really owed and why and it was like pulling teeth to get any information from her despite the fact that she filed it, was paid to do so, and is best suited to answer questions regarding the return. I called her and she didn't call me back. She would only respond via email and partially at that. I wanted to know if she included incorrect information in my return (either caused by me or caused by her) and she was seemingly avoiding that question like the plague, instead just telling me very bluntly and rudely, to review it myself and pay the money the IRS is requesting if the numbers didn't match. Without expertise, this is very difficult to figure out and navigate on your own. The tax code is extensive! Further, if she was the cause and the IRS is in fact correct that I owe money, she caused me to lose a significant amount of money as interest accrued since the tax return was originally due in April. Moreover, every moment she delayed, interest continued to accrue. Did Lisa care? Not at all. As a service provider myself, I am appalled. Everyone makes mistakes, but who makes mistakes and leaves the person they injured to fend for themselves? So, what did I pay Brooks for? To possibly mess up and not help me correct it? She didn't offer to call the IRS or help me figure it out in any way. Even if she didn't make a mistake, I paid them enough money to help me or they could request an additional fee. However, they also take money from you and force you to pay for some audit service. Don't do it. If they won't help me with this allegation, what makes us think they will help with a more extensive audit? This is at least the second time something has gone awry with my tax return in 3 or so years of working with them. The first time they did offer to file again for me without compensation. I also second the other comments about their extreme lack of professionalism across this business. Lisa is disrespectfully late to just about every call and always with an excuse, totally lacking self awareness that the constant excuses don't fly with a paying customer. Again everyone is late from time to time, but Lisa / Brooks is overly egregious. They also are not good at asking you the necessary questions to ensure you report everything you need to report on your taxes. This has burned me several times. I'm also still waiting for a copy of my return, which I requested. I cannot wait to begin a journey with a different, more responsible and more professional organization.

So thankful for Ms.Business & her team at Brooks Alliance. They're so patient, educated, and ready…read moreto DELIVER! Got both my business + personal taxes done in a timely matter & they answered any questions I had. 5/5 for sure!

Third year doing my taxes with Angelo from Tax Pro. Very professional and knowledgeable. He…read morelistens and pays attention to detail when doing your taxes and will provide guidance on financial matters pertaining to your taxes.

I did my taxes last year With tax pro's ended up paying back 95,000 i hired an accountant to review…read moreit I ended up getting back $57,000 i will not go back. I recommend everyone do not do your taxes with tax pro's look for someone else

Excellent ..Will is the best..I have been doing taxes with him for years. He is very honest and…read moreprofessional about deductions, credits, payments, etc. Dont hesitate to do your taxes with him

In April 2022, I left several voicemail messages, sent an email requesting an appointment and…read moredidn't receive a response. Then I made an appointment by telephone, received an email confirmation of the appointment and the appointment was mysteriously canceled. When I called to inquire why the appointment was canceled, they couldn't explain it. They took my contact information again but I never heard from them again.

I have been a client of Penrose Associates for several years as they help me with my taxes and I…read morecould not be more satisfied with their work. I work with Patricia and she has been a real pleasure. Extremely professional, very communicative, and very informed on the matters they assist their clients with. Their prices on their work are so great too - I highly recommend working with them!

I can't say enough great things about this lady! She always comes through for me! Even though my…read morereceipts are often a mess she has an uncanny way of tying them all together to my highest benefit.

Avoid this place at all cost. I have filed at this place my 2018 taxes and every time I need to…read morespeak with the CPA, secretary takes a message and you never hear from them. Impossible to reach the accountant you are dealing with. Julie Vaiman mispelled my son's name and I have contacted that office many times and never heard back from them. In addition I did my parents taxes here and my mother's last name was mispelled as well. The worst part is, when I was doing taxes this year, my new accountant discovered that Julie filed our taxes without insurance and we ended up paying more than were supposed to ( I remember asking them if they need proof of insurance and they said no). Now this year I have to file for amendment to claim some of my money back. Absolutely unprofessional, rip off place.

Ms. Julie Vaiman and staff are the best! They are number 1 through and…read more through. And very thorough! I will run out of words trying to describe them. So I will just sum it up they are SUPER! I am extremely happy that I retained them to take care of my situation and I got positive results! Because of this organization I am finally joined by my entire family. What more could I ask for? This is the ultimate!

If you want the best service for all your personal and business tax needs, Abid Tax is the place to…read morego. They are so accommodating and help you with all your accounting needs. I would highly recommend to contact them if you have any questions.

They have really nice service at very affordable price. They provide me group discount for Tax…read morefiling, they have really nice offers of students and H1b visa holders. Tax filing process with then is very easy as they directly as list of documents to be submitted. They also have services where they explain how to invest, save money on tax, etc for immigrants.

This place is where I have done always my taxes. I love the results and I never had a problem with…read moretaxation. I recommend Carlos and his staff to everyone! If you have any questions about filing taxes it's the right person to trust. Not only for his professionalism but also for his honesty and confidentiality. He will explain step by step. Thank you Carlos!

We have been going to Vizhnay tax service for many years and always have experienced professionals…read moreand prompt service they are very good and will always use their service.Daniel and Marie Burge