This Piedmont Urgent Care is located on Austell Road directly across from the hospital. It shares a…read moresmall shopping plaza with a pharmacy and Thai restaurant. Parking is just enough for the building. It can get tight, there are spaces surrounding two sides of the complex. Reception was friendly and efficient. She had a like when I arrived, but was able to assist and keep things moving for everyone. All areas including the lobby, restroom and back of house were well maintained and clean. The lobby was free of clutter and the chairs were all appropriately spaced apart. They do have a small children's area with small tables and an interactive TV, but no toys given the current Covid era. **To anyone needing a Covid-19 test...I recommend booking an online/virtual appointment first, completing it then booking your actual appointment. I went this route and got same day booking for a rapid test. If I would have just made an in person appointment without the virtual visit, it would have been two days before I was able to be seen.** Total wait time for virtual visit was 1 hour, on site was 25 mins and for results was 15 mins. So total wait time was 1 hour and 40 minutes from start to finish. Overall, this is a solid option for Urgent Care needs. I prefer to not be a frequent visitor, but in the event it's needed, I would certainly choose this location over a few others in the area.

PA was nice. Office staff in the back suck and extremely rude. I was given a 6:15 appointment. They…read morecalled me 30 mins prior to come in earlier..I was unable but showed up at 6...When I was there, place was empty. I Waited until 6:45 to be seen just to take stitches out.

First time going to this clinic. Amazing staff. Clinic prices are very economical and affordable…read more Not to mention closer than the last place I went to (Allcare), which was almost twice the price and a disaster. Second appointment is today.

The Clinic states it is open at 8am, but yet left multiple patients waiting outside past 8am…read more Extremely unprofessional, to not be on time. Not one staff could make it to open the door or leave a message that you would be opening late?? If your on time you are late. As a medical practice it is your duty to serve in the most efficient manner possible which starts with being on time!

The attitudes here are crazy, and I mean attitudes over nothing. The left hand doesn't know the…read moreright hand is doing. I was told that my lab results were lost, yeah, the blood was put in the wrong tube which resulted in the original reason why I came into the facility, not being resolved. This place should be no stars. Most of the staff here is just completely unprofessional. Before you use your hard earned money run, and I mean, run far away from this place. Management is even worse an absolute joke.

this place is nothing but so unprofessional staff. The front desk and the CNA take the job like a…read morelocal store .no sign of you coming to an hospital. They hardly pick up their phones I have been calling since morning and no one to talk to instead one AI is telling me to drop, message

I have been here a couple of times when I have been sick with a cold, I got diagnosed and a…read moreprescription. So I recommend because they are quicker than the emergency room For non major medical Issues.

Dr. Sobi literally saved my life. I got bit by a spider a year ago and my face/throat started…read moreclosing. I got in the car and drove to his offices where he administered a steroid and Epi pen right away. When the swelling didn't go down immediately, I got nervous and headed to the ER at WellStar Cobb. GREAT thing I stopped at the urgent care before hand because it was almost an hour before I could see the Dr. st WellStar and they treated me like trash as i waited. By the time the nurse came in to the room to hook up the IV, the Epi pen had taken course and the swelling was going down. Dr. Sobi charged me for the drug administration and gave me a prescription for another pen (around $250). The hospital charged me for an office visit with no insurance, an IV that was never administered, ER/triage cost, plus a fee for the room that I waited in for an hour (over $5,000). This is a clear cut difference between people who love their careers Vs companies operating off capitalistic principals. Thanks Dr. Sobi. -Jay, aka "Spider Man"

Located directly on the corner of East West Connector and Austell Road sits this Walgreens…read morelocation. Nothing out of the normal for Walgreens, except that tucked in the back corner, next to the pharmacy is a one room QuickCare Facility ran by Piedmont Care. I was actually on a grocery store run one Saturday morning, but felt that I finally needed to get my sniffly nose looked at, so I swung in here and turns out, decently glad I did! As mentioned above, the QuickCare is located in the back corner, next to the Pharmacy and consists of a few waiting chairs, check in desk and one examination room. As soon as I walked up, I was quickly greeted by the Nurse Practitioner on staff, Helen. She was very welcoming, kind and genuine in her initial interaction. She had me sign in, which was a very simple computer based process, and shortly after, called me back. During the consultation, Helen continued her genuine and professional demeanor as we discussed what brought me in. You have to remember that this is a QuickCare, so maybe not expect the above and beyond, but what you can expect is a quality visit that will hopefully result in you feeling better. The other thing is of course the wait time, or lack thereof, with prescriptions. By the time I walked out of the room and walked the five feet to the pharmacy counter, they had already began filling my order. Overall, I was impressed and pleased with my visit. I certainly recommend this location if in need of a quick stop Doctor visit!

Scheduled an appointment at this quick, small, and convenient clinic last week as I had been…read morefeeling horrible and ended up losing my voice. Now I do tend to get sick often as I have kids that are in daycare and they always come down with illness as well. But I don't ever remember at all ever losing my voice. A couple of days prior I had taken my sick daughter to urgent care and she was diagnosed with flu, so if anything I thought that is what I had. So I scheduled my appointment online for the first slot of the day and directly after arriving, I was greeted and seen by NP. I believe her name was Tiffany. She gave me a quick and through examination as well as a strep test based on my symptoms. Strep test came back positive. She advised me on how to take the medicine, sent prescription over to my pharmacy, advised when I should start to feel better, and gave me a work excuse. I was literally in and out within 20 minutes or so. Best experience ever! If I ever get sick again or need immediate care for my kids, this is where I will go. I didn't have to wait on the phone to schedule a doctors appointment to then arrive at the doctors office and wait a while to be seen. It took me two minutes to schedule an appointment online and it was the best decision..

I came here for a non-emergency injury and called before leaving home to ask whether I should make…read morean appointment. The woman who picked up assured me that the wait wouldn't be too long and encouraged me to just walk in. When I got to the facility only fifteen minutes later, I was surprised to find a nearly-full waiting room. The wait turned out to be nearly two hours long, and I couldn't help but wondering if an appointment would've allowed me to show up for my assigned time slot rather than wasting time in a waiting room. That said, Dr. Patel is wonderful. He took his time to explain what might be going on in layman's terms, and I appreciated his thorough, unhurried demeanor. For others looking to visit (and those who are able to do so), I'd recommend calling ahead to make an appointment and/or checking in ahead of time. If you're not already a patient in the Wellstar system, I'd also suggest downloading the intake forms beforehand.

Came to Wellstar clearly dehydrated, haven't ate or drunk anything for 3 days. The NP, Veronica has…read morehorrible bedside manners. She disregarded a lot of the things I was telling her, only made eye contact when she was telling me to go to my PCP, (like why did you come here) Walking in UC, with clear symptoms of dehydration, left out with a prescription for nausea 20 mins before the pharmacy closed. So not only did I just waste my time, I have to go another night with, body spasms, rolling veins (which I attempted to show Veronica, and she did not even look), hyperventilating while puking, tears in my esophagus elevated heart rate. And again not DRINKING ANY WATER. For 3 days. I've been puking my stomach lining up for 3 days!!!! Im clearly dehydrated, you can see it in my lips they are sticking together from LACK OF ELECTROLYTES! One of my after care instructions is to stay hydrated. When I CANT KEEP ANY THING DOWN. Now excuse me if urgent care doesn't treat dehydration, but Veronica did not even acknowledge my concerns of dehydration. Very poor bedside manners, it was a horrible experience for me. On another note, ladies in the front office were super sweet and nice. Answered all my questions and did not make me feel stupid. One of the ladies and I had a great conversation. I usually don't leave review let alone negative ones. But when Im already dealing with a health issues it's very disappointing to get frustrated with the lack of service you receive when trying to take care of yourself. I definitely should have gotten treated for dehydration. Or referred to somewhere that could help me. Update: My symptoms remained the same and started puking darker colored substance. I checked in to ER, i was immediately set to the back to get hook up to IVs. Having to get a full panel of bloodwork. Waiting on results.

I grabbed lunch from here The food is really good…read moreThe smoothies are so fresh & 10/10 During my surgery here, everything went well For now we get food from the Cafe

Here just reading how low this hospital is!!! After all these negative reviews and the still not…read moretrying to get better . C Mon lazy one get your crap together and give a decent service to people .

After a car accident, I went here to get checked out. The location was easy to find and parking was…read moreeasy. The staff here was fantastic. From the moment I walked in the door, to the moment I walked out. The young ladies working at the front were super nice and very informative. The wait was minimal before being escorted to the back. The location is very clean and organized. I received x-rays, an examination and a thorough explanation of what was going on. Whether you have a cough or a pain, then this place is the place to go. I give them 5-Stars because they earned it the day I visited for sure!

Please don't waste your time with this place. My husband went for a sore throat and was told he had…read moreCovid. No recommendations whatsoever for treatment just a let it run its course speech. This was yesterday and during a follow up appointment with his primary care it was discovered he in fact did NOT have Covid. I wonder how many people they diagnosed with Covid recently. A shame!

Arrived to the clinic at 7:20pm and was told my sick child couldn't be seen because they had taken…read morethere last patient. Why would I be turned away if your hours of operation on your website and door say 7:30pm? I am extremely dissatisfied in your clinic's approach to servicing patients.

I read the reviews before coming to this urgent care and was a little nervous, but everyone was…read morekind, professional, and quick! I was in and out within 30 minutes with the proper medication. I will go return next time I need an urgent care!

This was the nearest open 24 urgent care on my search options that was not the emergency…read moredepartment as other locations for urgent was closed. I glad they were ope and made appointment online on way to the clinic. The place was clean, organized and front desk helped explain everything up front including exactly how much everything cost and short quick strait to the point patient form. I got back to the room quickly waiting less than 20th an and the entire visit took less than an hour to get everything done. Although it was little set back to have to lay out of pocket, I know it would be much cheaper than going through insurance or having the headache of getting a bill later. The staff was nice and helpful. The staff were knowledgeable and gave plan of care that made sense and reasonable explaining of why they are using these treatments. Will keep this place in mind and recommend for future use.

DO NOT GO HERE!! No insurance accepted at all, $90 co-pay. That alone should make you look…read moreelsewhere because this is the first time I've ever had that high of a co-pay, let alone not accepting ANY kind insurance. The employees were nice enough, but they try to tack on any extra charges they can, so if you are going to go here then be firm in what you are and are not willing to pay for before you take any tests or x-rays. It would have been too expensive to get antibiotics when I went, so I just got treatment for my asthma and left. I would only go here if it is literally your only option.