PA was nice. Office staff in the back suck and extremely rude. I was given a 6:15 appointment. They…read morecalled me 30 mins prior to come in earlier..I was unable but showed up at 6...When I was there, place was empty. I Waited until 6:45 to be seen just to take stitches out.

The wait time for the doctor was extremely long. When I told the nurse I'd been waiting for 20…read moremins. She agreed and looked at the doctor who was sitting down scrolling on her phone. 2 mins the doctor appeared to tell me it's just a common cold. Fast forward to today, it's an ear infection like I originally suggested to the doctor. She also asked me if I needed a school note. I'm 31 which my chart clearly stated if she read it. The other staff members were nice but the doctor is incompetent.

First time going to this clinic. Amazing staff. Clinic prices are very economical and affordable…read more Not to mention closer than the last place I went to (Allcare), which was almost twice the price and a disaster. Second appointment is today.

The Clinic states it is open at 8am, but yet left multiple patients waiting outside past 8am…read more Extremely unprofessional, to not be on time. Not one staff could make it to open the door or leave a message that you would be opening late?? If your on time you are late. As a medical practice it is your duty to serve in the most efficient manner possible which starts with being on time!

this place is nothing but so unprofessional staff. The front desk and the CNA take the job like a…read morelocal store .no sign of you coming to an hospital. They hardly pick up their phones I have been calling since morning and no one to talk to instead one AI is telling me to drop, message

Background Last week, I lost all sense of taste and was…read moreworried that I might have somehow gotten COVID again. I was also experienced stuffy ears for about a week before this, so I was hopeful that it was a simple sinus infection or allergies. But I figured the responsible thing to do would be to get it checked out. Exterior Clean, lots of parking space. Interior Well lit, clean - no complaints. Customer Service Brunette guy with septum piercing doesn't seem comfortable working with the public. Never once made eye contact with me during my interaction. Just looked at his screen or looked over his shoulder. Also, he kept touching his hair, stroking it, lifting it, moving it in some way. It was long, beautiful hair, but still. And while I don't have any aversions to facial piercings, I always thought there were some sort of safety and sanitation rules about folks in healthcare not being able to wear facial piercings, long nails or unbound hair (as in - you don't have to put on a hairnet or anything but it has to be pulled back and away from the face). Angel, the lady who did my intake was rude and hostile. Didn't speak to me even when greeted. Didn't ever tell me what she was doing. Sticks a thermometer in my face and just waits for me to open my mouth. Sticks two swabs in front of my face and expects me to tilt my head back for a nose swab or a throat swab. Unsure of what she wanted. She actually used both swabs in my nose but she barely inserted them inside my nostrils. It was bizarre. She was so awful she made me want to flee the place. 0 stars. My provider was great. Perfect bedside manner. Empathetic, efficient, friendly - took the time to explain various things. Other Love the ease of online scheduling and online check-in. For some reason the 2909 Austell Rd Neighborhood Walmart still won't show up in their preferred pharmacy drop down options, but no stars deducted for that. Lol. Overall I still love this place but the support staff definitely needs some fine tuning.

I have been here a couple of times when I have been sick with a cold, I got diagnosed and a…read moreprescription. So I recommend because they are quicker than the emergency room For non major medical Issues.

Dr. Sobi literally saved my life. I got bit by a spider a year ago and my face/throat started…read moreclosing. I got in the car and drove to his offices where he administered a steroid and Epi pen right away. When the swelling didn't go down immediately, I got nervous and headed to the ER at WellStar Cobb. GREAT thing I stopped at the urgent care before hand because it was almost an hour before I could see the Dr. st WellStar and they treated me like trash as i waited. By the time the nurse came in to the room to hook up the IV, the Epi pen had taken course and the swelling was going down. Dr. Sobi charged me for the drug administration and gave me a prescription for another pen (around $250). The hospital charged me for an office visit with no insurance, an IV that was never administered, ER/triage cost, plus a fee for the room that I waited in for an hour (over $5,000). This is a clear cut difference between people who love their careers Vs companies operating off capitalistic principals. Thanks Dr. Sobi. -Jay, aka "Spider Man"

Located directly on the corner of East West Connector and Austell Road sits this Walgreens…read morelocation. Nothing out of the normal for Walgreens, except that tucked in the back corner, next to the pharmacy is a one room QuickCare Facility ran by Piedmont Care. I was actually on a grocery store run one Saturday morning, but felt that I finally needed to get my sniffly nose looked at, so I swung in here and turns out, decently glad I did! As mentioned above, the QuickCare is located in the back corner, next to the Pharmacy and consists of a few waiting chairs, check in desk and one examination room. As soon as I walked up, I was quickly greeted by the Nurse Practitioner on staff, Helen. She was very welcoming, kind and genuine in her initial interaction. She had me sign in, which was a very simple computer based process, and shortly after, called me back. During the consultation, Helen continued her genuine and professional demeanor as we discussed what brought me in. You have to remember that this is a QuickCare, so maybe not expect the above and beyond, but what you can expect is a quality visit that will hopefully result in you feeling better. The other thing is of course the wait time, or lack thereof, with prescriptions. By the time I walked out of the room and walked the five feet to the pharmacy counter, they had already began filling my order. Overall, I was impressed and pleased with my visit. I certainly recommend this location if in need of a quick stop Doctor visit!

Scheduled an appointment at this quick, small, and convenient clinic last week as I had been…read morefeeling horrible and ended up losing my voice. Now I do tend to get sick often as I have kids that are in daycare and they always come down with illness as well. But I don't ever remember at all ever losing my voice. A couple of days prior I had taken my sick daughter to urgent care and she was diagnosed with flu, so if anything I thought that is what I had. So I scheduled my appointment online for the first slot of the day and directly after arriving, I was greeted and seen by NP. I believe her name was Tiffany. She gave me a quick and through examination as well as a strep test based on my symptoms. Strep test came back positive. She advised me on how to take the medicine, sent prescription over to my pharmacy, advised when I should start to feel better, and gave me a work excuse. I was literally in and out within 20 minutes or so. Best experience ever! If I ever get sick again or need immediate care for my kids, this is where I will go. I didn't have to wait on the phone to schedule a doctors appointment to then arrive at the doctors office and wait a while to be seen. It took me two minutes to schedule an appointment online and it was the best decision..

I came here for a non-emergency injury and called before leaving home to ask whether I should make…read morean appointment. The woman who picked up assured me that the wait wouldn't be too long and encouraged me to just walk in. When I got to the facility only fifteen minutes later, I was surprised to find a nearly-full waiting room. The wait turned out to be nearly two hours long, and I couldn't help but wondering if an appointment would've allowed me to show up for my assigned time slot rather than wasting time in a waiting room. That said, Dr. Patel is wonderful. He took his time to explain what might be going on in layman's terms, and I appreciated his thorough, unhurried demeanor. For others looking to visit (and those who are able to do so), I'd recommend calling ahead to make an appointment and/or checking in ahead of time. If you're not already a patient in the Wellstar system, I'd also suggest downloading the intake forms beforehand.

Came to Wellstar clearly dehydrated, haven't ate or drunk anything for 3 days. The NP, Veronica has…read morehorrible bedside manners. She disregarded a lot of the things I was telling her, only made eye contact when she was telling me to go to my PCP, (like why did you come here) Walking in UC, with clear symptoms of dehydration, left out with a prescription for nausea 20 mins before the pharmacy closed. So not only did I just waste my time, I have to go another night with, body spasms, rolling veins (which I attempted to show Veronica, and she did not even look), hyperventilating while puking, tears in my esophagus elevated heart rate. And again not DRINKING ANY WATER. For 3 days. I've been puking my stomach lining up for 3 days!!!! Im clearly dehydrated, you can see it in my lips they are sticking together from LACK OF ELECTROLYTES! One of my after care instructions is to stay hydrated. When I CANT KEEP ANY THING DOWN. Now excuse me if urgent care doesn't treat dehydration, but Veronica did not even acknowledge my concerns of dehydration. Very poor bedside manners, it was a horrible experience for me. On another note, ladies in the front office were super sweet and nice. Answered all my questions and did not make me feel stupid. One of the ladies and I had a great conversation. I usually don't leave review let alone negative ones. But when Im already dealing with a health issues it's very disappointing to get frustrated with the lack of service you receive when trying to take care of yourself. I definitely should have gotten treated for dehydration. Or referred to somewhere that could help me. Update: My symptoms remained the same and started puking darker colored substance. I checked in to ER, i was immediately set to the back to get hook up to IVs. Having to get a full panel of bloodwork. Waiting on results.

I grabbed lunch from here The food is really good…read moreThe smoothies are so fresh & 10/10 During my surgery here, everything went well For now we get food from the Cafe

Recently went there as I was diagnosed with Pneumonia. 7 day stay that shouldn't have taken that…read morelong if they had been monitoring the fluid build up in my lungs. This caused a need for surgery and unnecessary pain from being on air, breathing from one lung. Half of the nurses I had were either incompetent, non empathetic, narcissistic, or just plain evil. There were some really good ones, but you never kept the same nurse more than twice so you couldn't get a repertoire with them. Will never go back after my check ups are done. Cannot recommend anyone else go out of choice either.

This was my first time in urgent care and I was a little weary of going. Tobi, Jalpa, and Tyrice…read morewere so kind and helped me with ease. They made me feel comfortable and thoroughly explained what was going on. I recommend anybody coming here as they are so kind and helpful. Thank you 3 for your help!

For it to be under an urgent care look up, it sure is not urgent at all. There are only me and…read moreanother older lady in here. I have not been seen yet and the wait is like 45 minutes long and there ain't nobody here. The lady at the front desk is super nice and a sweetheart. However, she asked me for my insurance card and I went and gave it to her (I'm pregnant) so I went back to have a seat and she still has not given me back my insurance card until 20 minutes later. Not very urgent when you have other things to do or didn't plan on sitting in the office all day.

Arrived to the clinic at 7:20pm and was told my sick child couldn't be seen because they had taken…read morethere last patient. Why would I be turned away if your hours of operation on your website and door say 7:30pm? I am extremely dissatisfied in your clinic's approach to servicing patients.

I read the reviews before coming to this urgent care and was a little nervous, but everyone was…read morekind, professional, and quick! I was in and out within 30 minutes with the proper medication. I will go return next time I need an urgent care!

We were in town for a college sporting event. Our daughter became ill and needed care. We went to…read morethis urgent care and was really impressed with the level of care. The nurse (can't remember her name) was extremely professional and knowledgeable. I highly recommend this center for urgent care.

This place charged my wife $750 when she was feeling sick and had a sore throat. They gave her a…read morebunch of drugs on the spot. Don't go to this place unless you want to get ripped off.