Sentara Therapy Center - Newtown is one of two Sentara outpatient therapy centers serving children…read morein Virginia Beach, and this location provides pediatric services exclusively. I would recommend them with the caveat that if your child is sensitive to sound or easily distracted, please note that their walls are very thin. -- Insurance Know-How -- Their manager knew all of the ins and outs of what was needed. I was lining up clinic and home-based early intervention (EI) services, and what they walked me through aligned with exactly what EI also communicated. (If you want both, you either need EI to not bill your insurance or this Sentara location needs to be the EI service provider.) This expertise was helpful. Also note that if your child is under 3 and you have Optima, your only choices for OT are Sentara or CHKD. -- Assessments -- Sentara Newtown gets you in very quickly for an assessment. However, the person doing the assessment likely won't be the person providing ongoing services, and there is no follow-up appointment to review the assessment, although the parent/guardian can access the progress note and goals via the MyChart site/app. With the therapy sessions scheduled back to back, there seems to be limited time for case consultation. The extent to which therapists read the others' notes seems to vary by therapist. I found that getting the assessment done quickly didn't mean they had immediate openings for treatment available, so make sure you ask when determining if this is the provider that would be the best fit. They're affected by the great resignation as are all businesses, but time can be of the essence when it comes to getting interventions in place for our little ones. -- Scheduling Appointments -- On the third week of the month, they start scheduling out appointments for the next two months. So Dec. for Jan.-Feb., Feb. for Mar.-Apr., etc. On one hand, this makes it hard to get on the schedule depending on when your assessment is in relation to that scheduling plan. Be sure to set a reminder on your phone to call at 7:30am on the relevant Mondays to be able to schedule a preferred time. While it sounds a little complicated, it's actually easier to get on the schedule sooner at this office compared to when the office schedules out four months in advance. -- Therapists -- Many of the therapists there also do, or have done, Early Intervention services, so if your child is under 3, they're open to having the parent(s) come back with the child for services and provide parent coaching during the session. (This isn't the usual approach at the other Sentara location.) I really appreciated this opportunity to learn how to implement strategies at home with my child. We had the opportunity to work with multiple therapists for speech and occupational therapy, and all of the OTs and SLPs seemed very knowledgeable. -- Environment -- The major drawback for this provider is their ridiculously thin walls. One therapist's office is adjacent to the administrative office, and everything said in the administrative office could be heard during my child's speech therapy session. I brought this issue to their leadership's attention, and while they have long-term plans to resolve it, the short term solution was to accommodate us by switching to another therapist's available office. The other therapist was usually in/out (getting their things for the day, not expecting someone in their office, etc.), and this seemed to be an accommodation only we were getting, leaving many other children's sessions interrupted. Confidentiality is also an issue here, but my main frustration was the detraction from the quality of my child's therapy sessions. Again, the other therapy offices still experience noises from adjacent rooms but aren't as bad. -- Conclusions -- Ultimately this place was not a good fit for us because of all of the noise traffic, but there are a lot of positives, including the knowledgeable staff and the parent coaching. I provided feedback about the noise traffic and they have long-term plans to resolve it.

My son was evaluated for Aquatic Physical Therapy and during his evaluation, the PT informed us…read morethat starting June 1st there would be a Monday 2:30 PM opening available. We were told my son's name had been added to that spot and that we would receive a confirmation call. Unfortunately, no one ever followed up. After calling myself to check on the status, the aquatic therapy coordinator informed me that they currently do not even have a pool available. I'm confused as to why referrals for Aquatic PT are still being accepted and evaluations are being scheduled if services cannot actually be provided at this time. I had to move my son's other therapy appointments to make room for aquatic PT. Now it's too late to take those spots back since it was already offered to other families. A simple update or communication regarding the pool issue would have been appreciated. Very disappointing experience due to the lack of communication and follow-through.

My 3 stars are solely for the amazing OT's at the Virginia Beach location. Unfortunately, this…read morelocation has a lot of issues with high turnover so my son has seen 3 different OT's in the past 9 months. Luckily, they have all been great. That's where the pros end though. The front desk people are all miserable all the time, both at the OT & speech buildings. My son's speech therapist is always irritated with him and needs to retire, I will be changing speech therapists soon. I've been told other speech therapists there are amazing though. So all in all this location is hit or miss and if it weren't for the great OT's, I would find another place altogether.

No one wants to have to have rehab; but if you do, this is your place to go. All of the therapists…read moreare top-notch , caring, friendly, and make it a fun experience. Couldn't ask for a kinder group of people. My therapy was conducted at Chesapeake location.

We went to Schie Speech after a recommendation from our midwife for latch and breastfeeding…read moreassistance, and unfortunately i have to say it was a severe disappointment. At our first appointment not only did we have to tell her the equation to use to determine how much milk our baby was getting comparative to her weight gain, we received minimal advice and she simply watched me nurse her. Following that appointment we waited for them to contact us regarding what our insurance would cover as far as appointments and it took over a month for them to reach out to us to schedule. I called three times before getting a call back to get scheduled. After finally getting scheduled, two of the appointments were cancelled on us the day of the appointment (so over two months had gone by since our initial appointment) after all of this, we never got back in and received a $500 bill for our first appointment. it's really outrageous and the "care" you get is in no way worth the amount of money they are charging for a basic initial appointment. i really recommend finding a much better speech pathologist if you're looking.

From the owner: We offer oral placement therapy, sensory-motor feeding therapy, orofacial myofunctional therapy,…read moreand lactation counseling. Call to make an appointment today!

Sentara Therapy Center at Healthy Way is located on Healthy Way. This road is essentially next to…read morethe Brenneman Farms Shopping Center. They are located inside the Bon Secours Medical Center. The parking entrance is to the right shortly after coming onto the road. The first set of parking you'll pass is the physician parking area. Keep going around to the main entrance. There is signage pointing to the main parking area. There was plenty of parking available, including handicap spots. The most recent visit here was on July 17, 2024. I wasn't the actual patient for these visits, but it was for my mom after having a wrist fracture. They don't have the hand therapy at all locations, so this was the closest one. The visits would occur twice a week for eight weeks. The inside of the place is quite large in the therapy area. It is always clean and well maintained. You could see that they can cover many different types of therapies there. The overall process is pretty straightforward. On the first visit, they go over the insurance information and what the copays, if any, are for each visit. This was also the time to fill out any paperwork and such. For subsequent visits, it was just checking in. The overall therapy process went very well over those weeks. The first part of it was for healing and the other part was for strengthening the wrist. There was a genuine care and concern throughout the process. There were times where they changed it up a bit since it was affecting her shoulder (the one she had a replacement on the year before). If you are in need of therapy, this place is worth checking out if it's close to you. There are several locations throughout the area.

Unfortunately i wasn't able to be to a point where my pelvic floor was strengthened. Lot of hope…read morebut not the results i hoped for. Still i believe they're a good therapy place.

Went to this place to ask questions for certain reasons. The person I talked to was a woman named…read moreJennifer. She was unprofessional. I will give it a thumbs down if there was a button. I would rate her a ZERO. People like her shouldn't work in a place like that.

From the owner: Locally owned and independent pediatric speech and occupational therapy services in a family…read morecentered and kid friendly environment. Services provided by therapists providing individualized evidence-based therapeutic techniques.

My son goes here for speech therapy and we love it there. The front desk is warm and welcoming. The…read morelady who works in the insurance department is very knowledgeable and she was able to help figure out how my plan works and how I can pay. We have the speech therapist Dana, and she is awesome. She has been working with my son and she always has great suggestions! Love it here!