I received a haircut from Kristen. It was a big mistake I asked for the hairstyle of the red…read morehaircut with a shorter back. I was getting a big chop. Instantly she started trimming to short, I should have stopped her and I regret I never did. Left with a choppy haircut and very short and long pieces and had so much weight on the top of it. Kaylie was kind enough to see me later that day a fix the damage however I am still left with a hairstyle that is so short compared to what I want originally and still with spots shorter due to the first haircut. I'm devastated to have paid for this haircut that has killed my self esteem..I am grateful for the team that stepped up and tried to fix it. Well the story continues after booking multiple appointments with Kaylie, they recently adjusted their timing on their appointments from One hour to 45 minutes. So I kindly reached out on Instagram, asking about this and mentioning how I felt my hair was taking a little over an hour, and if there would be enough time. Their response was to let me know that my communication with them has not been good, so they declined to see me there anymore. When asking about my communication, and for more clarification based on confusion as I had only been making appointments with no other communication since the hiccup of this haircut (pictured). This was made out of the blue after encouraging me to continue to see other stylist at their salon. I would not recommend the salon as it seems they are hoping just to get in as many clients as possible.

Went on a walk in basics and was welcomed in, waited just a few minutes and was lucky to get the…read moremost precise and wonderful hairdresser I could hope for! Thank you Jess for an awesome haircut it made my day and the days after. The quiet ones rule!

Looking over Troy's Yelp reviews show a lot of what I call "One Hit Wonders". To me that means, no…read morepicture of the reviewer, often just a few (or less) reviews to show for it, sometimes debatable personal experience, and with some sort of revenge (for slights real or imagined) on their minds. For this long-time Yelp Elite, these reviews go to the very bottom of my credibility pile. I'm a loyal customer, even though I live in Nevada and only have Troy cut my hair if I happen to be in town and I need to get my hair back in control. My Dad and my Brother come here too. My last visit was earlier this week was around Troy's opening time (7:30 AM), with no wait, nice conversation, and back out to the care in short order. I enjoy our conversations and catching up on Campus and Community happenings. The Barber Shop itself has comfortable seating, good reading material (if I need to wait), sports on the TV, and just an all-around comfortable vibe. Free parking is available across the street. My last haircut was on the short side, which I like, while Gayle is still considering. But when one is nearly bald up top, shaggy sides and comb overs don't look so good to me these days.

This dude is a tool he's super rude and a fake barber dude shouldn't consider himself one at all it…read moreshould be called Troy's elementary cuts cause his skills are about that of a 10 year old what barbershop doesn't do skin fades? Tried telling me he'd love to see a skin fade done in under 20 minutes. I promise you you go to even sports clips and they'll fade you right in 15 minutes he said they take too long to do best he can do is shave your head

I had such an amazing experience with Adri!! I came in wanting a big, voluminous 90s-inspired cut…read moreand she absolutely nailed it. She gave me beautiful long layers and face-framing pieces while keeping my length, and I'm obsessed with how much movement my hair has now. Adri was so warm and welcoming and had me laughing the entire appointment. She also recommended three great products and showed me exactly how to recreate the blowout at home, which I really appreciated. I've never left a haircut this happy! I already have my next appointment booked and can't wait to come back. Couldn't recommend Adri enough!!

I'm so, so low maintenance about my hair it's honestly sort of embarrassing. So much so that I…read moredidn't think anyone could screw my hair up, but alas. I went to a girl named Hayley (Haleigh? Hayleigh? I'm not sure how it's spelled) at the north Ames location. I just wanted my hair trimmed and a lightened -- balayage, highlights, whatever -- I didn't really care. I always trust my stylist to do what makes the most sense. That's it. Trim the dead ends and make my hair blonder. She seemed confident so I totally trusted her. First, she left me sitting with bleach in my hair for 40 minutes while she LEFT to go eat her dinner. She came back, took my to the sink to shampoo/rinse and put a toner in my hair. She left me there for another 55 minutes (super uncomfortable sitting with your head in a sink for 55 minutes lol) while she left to GO TO THE CAFE ACROSS THE STREET. What? She went to go buy cheesecake with her coworkers. She came back, ate her cheesecake, then came back to me. She washed my hair, blow dried it, and it was awful. My hair was grey and purple. Then she trimmed it, and screwed up the trimming around my face so much I ended up looking like I had a mullet. A grey and purple mullet. Yes. Anywho, I was polite about it but said I was unhappy and surprised by the result. She offered to try and fix it the next day and I declined and just asked to not be charged. They declined my request, and charged me almost twice the amount it said I'd be charged on their website ($113 on their website, and they charged $197). I went to Leedz Salon the next day and they fixed it. They're wizards. Please just go to Leedz instead and stay far away from this place.

Coco is the absolute best! She has amazing prices with quality work, and she's so fun to be around!…read moreEvery time I bring an idea, she goes above and beyond my expectations. Booking an appointment is really easy, and if I ever have any issues, I can simply text her, and she's more than happy to help me figure things out. You can request a specific service as well. As of July 2026, she's by appointment only. The vibe in her shop is so relaxing! It's clean, quiet, and makes for such a wonderful experience. She provides snacks and drinks as well. There's even a good vibe disco-type light you can turn on when getting snacks! This spot is definitely amazing, and I can't wait to see what she has in store for the finishing touches!