You can tell this facility is under new management! Renovations are happening and it looks so…read moredifferent. The staff spoke to me while I toured the facility. The residents looked cared for and were having an activity while I was there. I saw the staff engage with them.

Worst place I've ever worked I've been a stna for almost 30 years. They don't appreciate anything…read moreabout you will force you to take care 20 plus people with minimal supplies. They don't pay for bereavement extremely rude during your time of need. I never got 1 raise for 2 years. They ran this whole company off my hard work . Wish I didn't have to give up a star at all..but I had to to leave a review

Amazing gem of a nursing home in the historic part of Warren. Close to park, library and music…read morevenue. They give amazing care to all but specialize in care for our veterans. I've seen first hand the great care and would highly recommend for anybody needing nursing care.

I used to work in both the assistive living section and the nursing side. This is a wonderful…read moreplace! I've worked at 4 different cafe facilities and i have to say hands down that Shepherd will take great care of your family. The assisted living was my favorite.

If you are looking for an independent home where maintenance is taken care of for you, this is the…read moreplace. If you need a short stay in rehab after an accident or surgery, this is the place. If you are looking for a place that won't call you when your mother falls and is hospitalized, this is the place. If you are looking for a place where they will call you at 5am to let you know that your mother had a bruise on her leg, this is the place. If you need a place where the marketing director won't return calls when you are inquiring about assisted living for your loved one, this is the place. If you are looking for a place where rehab says that they will call with updates, but never do, this is the place. 2018 Still understaffed. And ministration staff of course grows. Mom is now in nursing after living and paying to be on campus for 17 years now. Today their cable TV was cut to just basic channels. Nickel and dime beyond the almost $8,000 a month fees.

Compassionate, professional, and genuinely supportive. My counselor has helped me work through…read moredifficult challenges with practical tools and understanding. I'm very grateful for their guidance and highly recommend their services.

Southwoods Surgical Hospital. I was introduced to this organization because test results indicated…read moreI should consult a specialist. Thus I met Dr. James Stille. I was impressed by his professionalism and his actual interest in my complaint. An absolute GREAT experience. He has had me in The Surgical Hospital at Southwoods on three separate occasions. I was in for two sets of biopsies and once for insertion of "SpaceOar" for protection during radiation. This hospital, as far as I'm concerned, has always gone above and beyond what should be required for ALL hospitals. The doctors, nurses, orderlies and every other person always goes out of their way to be certain your experience will the best that they can give you. I would recommend this to anyone for whatever ails you. Too bad I can only give 5 stars because it is wsorth so mjuch more.

Everyone is great, from the time you arrive until you leave. I have never seen happier people than…read morethose who work at Southwoods!

I have been coming here since 2007. I had chemotherapy here, and have had follow up care since…read morethen. Every member of the staff is caring and compassionate. I have seen staff go out of their way to comfort and reassure me. The doctors are very skilled and thorough in their treatment and in follow up testing, etc. Noone wants to have cancer (or another blood disorder), but if you need an oncologist - I highly recommend The Hope Center.

Rehab is no fun, but they make it great. Melissa is great, highly recomend this facilityread more

Unfortunately they were over crowded with only one therapist (Champion office). I was not happy…read morewith the service and could never reach them to reschedule an appointment. When I voiced my concern, the only thing they wanted was payment. They did not try to resolve the problem and did not return my call as promised.

After two referrals from a doctor's office and six messages left with them, still no return phone…read morecall! We currently use them for some therapy. Our doctors office sent two referrals regarding palliative care. My wife left three messages to get information and scheduled and I also left three messages to get scheduled. After weeks, we finally contacted the doctors office to let them know, we had to find someone else because patriot will not call us back. The doctors office contacted them again and they were informed they no longer offer for palliative care. Why couldn't they take one minute to return our phone call to let us know? They are working with vulnerable people who need help and they don't have the courtesy to call back.

I had a knee replaced and after 2 weeks of in home therapy with Patriot I was back to 100% knee…read moremovement. Now I just have to do outpatient therapy to strengthen my knee with physical equipment. Their team of nurses & therapists are very professional, encouraging, conscientious, compassionate, and always on time. They were also very flexible about my time schedule, as mornings were next to impossible for me. They would call to check up on me and make sure that I was doing okay, as well as having a 24 hour phone access if I ever had any problems. I can't say enough about Randy Williams, who was my therapist the entire time. Not having a different therapist each visit made a huge difference. He was so encouraging and patient while pushing me to improve and reach my goal, but also making sure that I wasn't in pain while doing so. He never left my home until I had an ice pack on my knee to reduce swelling. I was sad to see him leave when his job was done. Thank you Patriot for making a very daunting time in my life bearable. I wish I could give you more than 5*, your team deserves it.