Note to self: Never go with a company that gives itself a five star rating lol.
I made an appointment because I felt like my asthma wasn't as under control as I thought it was: shortness of breath when exercising and O2 dips during the day. I figured I'd get a test to see what's up and make sure I don't need a daily medication in addition to my rescue inhaler.
The tech who completed the spirometry was amazing. Super cool, friendly, and informative. I'd give her 5 stars if I could. As for Dr. Nebor... eh. He seemed pretty chill but a few things raised a flag for me. When asking about my medical history, he asked if I smoked. I said no, and with a chuckle said "that would be kind of dumb," given that I have asthma. He looked appalled and tried to claim it wasn't "dumb." After an awkward moment, I decided to say "then it's not wise" and we left it at that. I think I was in the right there. If you have asthma, it would be dumb to smoke... but okay. Maybe he took it personal.
Next, we chatted a bit about my O2 dips and I explained that I use an Apple Watch and take the data with a grain of salt (it's a watch, not a medical device after all) but I think he assumed I believe everything it tells me because he wouldn't stop talking about how "it's inaccurate" and "how can it even measure (blah) accurately" and so on. I intentionally withheld that I crosschecked my watch's numbers with a finger oximeter and had the same result (a large dip in O2 when exercising with noticeable symptoms like feeling lightheaded). He was so adamant about my lungs passing the tests and I didn't want to seem like a hypochondriac or challenge a professional so I just nodded and smiled.
Then, the prescription we discussed was sent to my pharmacy. It took a while to fill for some reason, but a few days after I picked it up, another prescription was sent for a different medication. I texted the office to inquire about the new med. Am I supposed to take the new one instead, or take the new one along with the old one? It's a real pain trying to get a hold of someone. I saw reviews mentioning this before and my thinking was "I doubt I'll need to reach them about anything. If they're good, I don't mind it." No, I mind it.
After not hearing for a week, I decided to give up. I canceled my follow up appointment -- it was to see how the medication is working (can't do that if I don't know which 1 I'm supposed to be taking). It's been 2 weeks now and I still haven't gotten a response about what the new prescription was for. I canceled that prescription, too, since I'm not going to take a medication without advisement/supervision.
I thought I could look past the lack of communication and the eyebrow-raising moments, but nope. It's not worth it. I'd rather go somewhere that makes it clear that they prioritize my health. read more