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Annunciation Catholic School

3.8 (4 reviews)
Closed • Closed

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Oakleaf KinderCare

Oakleaf KinderCare

3.3(7 reviews)
5.0 mi•Westside

DO NOT TAKE YOUR CHILD TO THIS DAYCARE - NIGHTMARE EXPERIENCE…read more. This daycare has been one of the worst experiences I've had as a parent. While the caregivers themselves were kind and took good care of my child, everything else about the management and administration was an absolute disaster. In less than 3 months, my child went through 4 different directors. Each time I had to re-explain the same issues over and over again because no one followed up or took responsibility. I am a parent receiving childcare subsidy assistance. From day one, I was told by the first director that I was "good to go" and had no out-of-pocket costs. Weeks later, I noticed they were charging me full price. The second director admitted that KinderCare made the error and said they would fix it--but she was fired a few days later. The third director discovered that I had been incorrectly entered as the full-price payer and not the subsidy provider. She said she'd fix it, but then disappeared a week later as well. By the time the fourth director came in, I had to start all over again. It turns out my paperwork was approved by the provider months ago, and the daycare had simply failed to bill them. Meanwhile, I was being sent bills with late fees and interest for charges I shouldn't have been responsible for in the first place. To make matters worse, the daycare sent messages telling parents to pick up their kids early because they were short-staffed. One day there was even a sign on the door saying children would be turned away after a certain time. That is completely unacceptable--especially for working parents like myself and my husband who cannot just leave work. Final Straw & Ongoing Issues I gave my two weeks' notice due to all of these issues. However, the daycare director refused to sign my release paperwork, which delayed my child's enrollment at a new daycare. Months later, I'm still dealing with this mess despite calling corporate FOUR times. Now they've added late fees on a bill that is entirely their fault. The regional director, Sheena, is not trying to help me. I have called her to explained that they have sent me to collection due to this issue. She still haven't help me or try to fix the problem .If you're a parent considering this daycare or any KinderCare location think twice. The caregivers may care, but the management is completely unreliable and unprofessional. This has caused me emotional, financial, and logistical stress I wouldn't wish on any parent.

The director goes into the woods to smoke cigarettes throughout the day. The turn over is…read morehorrendous. My child has had 5 different sets of "teachers" in his year here. 4 or possibly even 5 different directors. All good staff left because of the direction the center is headed. Overall an awful place to send your child. They are FAKE LIARS AND AWFUL TO THE CHILDREN

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Oakleaf KinderCare
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Annunciation Catholic School - elementaryschools - Updated May 2026

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