Support a real business instead of this place. There is only a one-page website, they do not take credit cards, and they aren't very responsive to email. We reserved well ahead of time and sent a check. She had to call and ask us to send another one because we made it out to her business and not her personally and her bank wouldn't cash it. We asked to reserve the upper room for two. When we arrived the owner was friendly, knowledgeable about local history, and helpful about places to eat and shop. Unfortunately we were given a basement room without any explanation and there was only one other guest staying. We hated that breakfast is a must come at X time. We are more independent than that and would have preferred a continental option to being roused early on a slow day for us. We weren't shown around the upper levels so we didn't know where the jacuzzi was. We had long days so it was too late to ask when we returned for the night. The place is unlocked all the time and our room was not safe. It was cutely decorated but tiny and cramped with extension cords everywhere and no emergency egress. The bathroom was never cleaned during our 3-day stay and there was hair on the floor and in the tub. Our room was freezing and had a little electric heater to plug in. Despite beautiful weather we had to run it the whole time we were there and we keep our house cold back home (below 65F) elsewhere in Alaska. There was a strange man around the property at times and the owner was arguing with him a lot so it was uncomfortable. Check out was weird because we were leaving early in the morning and so we caught the owner the day before and let her know. There were no keys to turn in so all we had to do was leave. There aren't a lot of choices in Sitka but we will stay elsewhere next time because as fellow business owners it offended us that the owner talked about skirting rules to cut costs. We have researched B&Bs since then and it's scary how few comply. read more