I called to schedule an appt for my husband. I am not from Anniston and neither of us have ever used this facility. I call, I get put on hold for 12 mins until the call redirects back to the switch board, where I am met with a lady who is incredibly rude to me. When I didn't know the name of the Doctor I needed because when you search Anniston Foot clinic, it does not state that you are calling a medical clinic with more than one doctor. I did not know that. I said I am sorry, am I calling the correct place. (Gives name of Anniston Foot Clinic) I don't know the name of the doctor. She said I can't make an appt if you don't know the name. Come to find out, there is only one foot doctor. So, being rude to me for what reason? After I was met with more hostility and rudeness for simply asking questions to better understand and both people acting like doing their job is an inconvenience. This clinic 100 percent needs to be monitoring those answering calls. read more
