Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

Thank you, dr Robert Olberg Very friendly, pleasant staff…read moreready to help and listen. Every concern was addressed.

Yup it is a family thing. My grandparents went here, my parents went here, my siblings go here, and…read morenow the next generation is making the rounds. It's not just a tradition, it's the confidence of having a doctor you trust. Superb experienced staff and on-site facilities and with the hospital right across the street (literally) they have extensive resources available to them. A lot has changed over the years, they've moved from a somewhat poky little building on 116th to a multistory mega-plex (across 12th from Overlake Hospital) and the appointment systems is a bit of a maze of "push 1 for... push 2 for.... push 3 for...." but eventually you'll get to speak to real person who will really care what you have to say. Edit: New address: 1407 116th Ave NE, Ste 200

I would not recommend using this facility for your infectious disease or your general practitioner…read moreneeds. Once my doctor retired they wanted to send me to three or four doctors to get the same meds I have been taking since 2007. To make it worse, I tried to get an appointment with an Overlake general practitioner for four months and have been waiting. Not to mention the other doctors they want to book me with for existing and long term meds with no intervening issues. I am convinced that this clinic is operated in a rigid and very non-holistic way, asking you to see a different doctor on different days IF you can get an appointment without waiting months, in order to bill as much different services as possible. I have literally been out of prescribed medication for two months and they refuse to refill even though I have been available to see the new doctor the entire time. The bureaucracy here is like nothing I have dealt with and l've used some of the best practitioners in the country, including in Los Angeles where everything was managed in a seamless holistic way with one provider who was there to deal with the ongoing and normal needs of the patient unless a bee issue arise and you need referral. Overlake is a big business with big bills and a big bureaucracy that will try to send you to four doctors for four medications (if you can get an appointment) even though you're medical history has not changed and your condition is perfectly stable. When I advised them I as having bad side effects from abruptly stopping a medication due to doctor retirement the reply was sorry you have to see try new doctor even though I can't get an appointment for months. Imagine seeking an appointment in February and being told we can see you in May. Stay away. Don't forget these are the corporate vultures who were in a scandal during Covid when they provided scarce Covid vaccines to their rich Bellevue donors. That's how they operate.

I highly recommend this practice/medical team. Both Austin and Alicia, the office staff/medical…read moreassistants, are always are SO friendly and go the extra mile to help patients. Any questions/scheduling needs are addressed quickly, their billing is very transparent/affordable and my appointments are always on time. Dr. Scott Greenspahn is very knowledgeable and has helped push me to make progress with both mental and physical health in ways that I am comfortable with. He collaborates to make individualized plans with his patients and checks in on the progress that was made every single visit. He also is fun to talk to and has a great sense a humor. What more could you ask for a doctor?! I moved to Washington a couple of years ago and knew nothing about navigating medical care in a new state. Prior to finding Coho, I called SO many different practices and either did not receive a call back, was overcharged, or was seen by a doctor who did not spend any time getting to know me/didn't care about my overall health. I was frustrated and close to giving up before I found Coho. This practice provided a completely different experience and my opinion is that this is the way health care should be handled by all medial professionals. I would recommend this practice to all of my friends, family, and anyone who is looking for a doctor that actually cares.

After years of hard drug abuse, my husband and I came to Dr. Scott Greenspahn out of desperation to…read moresave our lives. We tried everything and nothing worked. Until he put us on the Suboxone program. We have both remained abstinent, with zero relapses. Dr. Scott has an educated, intimate knowledge of how to successfully keep his patients safe and comfortable on Suboxone, and even more importantly how to get us off. Stopping this medication is a long, arduous process and Dr. Scott has the exact protocol to do so SUCCESSFULLY. He has stuck by us through the years and has singlehandedly KEPT us clean, sober and thriving!

We've had to use this urgent care a couple of times over the last three months. Both experiences…read morewere very positive. The staff was quick, efficient, and we felt like we received genuinely good care each time. In both cases, we ended up needing referrals to other providers, but the urgent care team handled everything professionally and helped us get pointed in the right direction. One of the biggest advantages for us is the location -- it's so close to our house that we could walk there if needed, which is incredibly convenient in stressful situations. Hopefully we won't need to use them again anytime soon, and obviously I'm not recommending anyone need urgent care if they can avoid it. But if you do have a lower-level emergency or need prompt medical attention, I honestly couldn't recommend this place more highly.

My PCP moved to this clinic and I'm not sure what happened previously, but the staff here are…read moreamazing! Friendly and helpful, I was a little nervous about my doctor moving, but I have had nothing but great things to say about the staff here!

I came down with the flu last week. After an alarming fever on Tuesday, I scheduled an appointment…read morein the afternoon to see Dr. Norsen at Virginia Mason in Bellevue. When booking the appointment, I was asked to put on a facemask when I entered the office. Obviously this was for precautions against swine flu. I liked that they were careful to do this, although it looked weird as I was the only one in the lobby with one on. I get called in to the room and get my vitals checked. It has been a while since I have been here, so many of the things on file were old news which included a medication I had been prescribed that I stopped taking 2 years ago. My computer file was messed up with a test request for that of a female. This made me apprehensive somewhat. As for the appointment itself, it was okay but rather predictable to what I was expecting. Though the utterance of the phrase swine flu was not pleasant. I never did get a true diagnosis of what type of flu this was swine or not. Thus, there was no prescriptions to be prescribed, but rather the rest and fluids treatment. I would say three stars would be more appropriate, but I will push this to four as I agree with Dale with having a doctor that plays it safe. It looks like Virginia Mason seems to do that, though some things could be improved on. Like listing patient gender correctly.

My experiences with Dr. Norsen and Virginia Mason echo that of the 56 year old comments above…read more I broke my foot and have a chronic shoulder issue and Dr. Norsen would not assist me with any pain relief. Additionally, after experiencing some other health issues I struggled in even reaching Dr. Norsen to discuss in detail my possible course of action. My only option was to talk with his nurse and she would email him. He would email her back and she would read the response to me. Total Joke. Its like the McDonald's Fast Food Drive-in of Health Care. He does appear to care about patients, but his tendency to play it safe and avoid prescription drugs swing too far to the right and cloud his effectiveness. I'm moving on...

One is always hesitant to write a review for a doctor, given that it usually means it gets more…read moredifficult to get appointments with them soon after. We just moved to Portland so trying to investigate a doctor here but realized the great doctor (Dr. Glynn-Thami) that I had been seeing for five years back in Washington hasn't been reviewed on Yelp as yet. Dr. Glynn-Thami is great, easy to talk to and down to earth. She has over 20 years of practice and is a really calming influence. She refers you to specialists when it's beyond her area of expertise and doesn't unnecessarily medicate. She is my OB GYN and was my doctor all through the time I was pregnant with my now three year old. Given that she is family practice, is convenient that she also sees our toddler for her well child check-ups. If only Dr. Glynn Thami lived in Portland since we've moved here and struggling finding a doctor here... :(

Dr. Glynn-Thami was my doctor for approximately 12 years. Sadly, I moved away from the community 2…read moreyears ago and have not been able to replace her as of yet. I cannot say enough about how kind, compassionate and truly patient she was through the years. Though I'm in excellent health, I am not an easy patient to deal with as I prefer natural / holistic solutions to everyday health issues, shy away from most vaccinations and only take pharmaceutical drugs as a last resort. Though she's very traditional (and knowledgeable) in her approach to health care, she always listened to my concerns and never tried to force me into anything I wasn't comfortable with. In addition to being an all around great physician, she is also very personable and has a truly gifted bedside manner.

I started seeing Dr. Schuster during the summer of 2009 after being with the Polyclinic for the…read morelast few years. I found Dr. Schuster and his amazing staff to be a huge breath of fresh air. Dr. Schuster, is extremely thorough (old school). which was exactly what I was looking for in a doctor. I know when I go in for a medical issue, I'm receiving the best possible care. I'm so happy I switched from Poly to Dr. Schuster at Broadway sport and Internal Medicine. Dr. Schuster offers a concierge package, that I recently signed for. Its the only way to go.

I had a very bad experience with Dr Schuster. I have had chronic pain in my legs for many years…read more When I was in my grad school the reason for the pain was diagnosed by a sports medicine doctor in Phoenix ( about 5 years ago). At that point in time the pain was bearable and I did not have the money to go for a surgery. The pain gradually got worse and I went to Dr Schuster here in Seattle with the prior diagnosis and tests. Dr Schuster made me undergo multiple more tests which cost me thousands of dollars while my pain increased. Finally when all the tests confirmed that the diagnosis by the Doctor in Phoenix was right , he mentioned that he was not specialized to do the surgery and that he would recommend another doctor who could do this surgery. He assured me that he had great relationship with this doctor and that he would be able to get him to see me quickly. This "Recommended" surgeon who by the way had poor online reviews could only see me after 3 months and when calls and messages to Dr Schuster went unanswered, I went to another doctor to get my surgery. Stay away!! from this guy unless you want to spend a fortune on useless clinical visits and tests.

I am new to Washington State and Dr. Enright was recommended to me as a good internist. I…read moreappreciated her no nonsense approach. I have a long story and being able to reduce it to just the facts was a relief. She has also referred me to some good doctors that might otherwise be challenging to find on my own. Moving to a new location and finding a lot of doctors is one of the worst things about moving as anyone with a chronic illness can tell you. I recommend Dr. Enright.

Jill Enright has been my PCP for the last four years and I have always wondered why I haven't…read morechanged her as my PCP - sheer laziness I guess. She is always in a hurry, she is terribly apathetic about how you are feeling as a patient, she lacks sense of detail, she doesn't even bother to look through your records before she meets you. She also lacks compassion. All in all I think she does terrible disservice to her profession. I am replacing her as my PCP NOW for sure.

The location and office are nice, clean, and convenient. Unfortunately, my experience with the…read moremedical professional was not positive. I didn't feel welcomed or treated with the same level of friendliness and respect I expected. As someone who dresses more conservatively and isn't American, I left feeling that I was treated differently. Overall, the facilities were good, but the patient experience was disappointing.

My new PCP is with one medical. Office in Tempe is very nice. Reception welcoming. PCP seems to be…read morea good fit for me. Easy to pull up and understand labs, visits. My emails are receiving prompt response. There are No negatives so far.

I had urinary infection detected in the lab work for yearly check, and she wanted me to repeat the…read morelab for same thing and setup another visit to get antibiotics prescription. I didn't think she cared about my health it felt like she is maximizing her fees for every little thing with as many repeat visits as possibly, the lab lady also said there's something wrong with dr Kaur's practice.

the most attentive doctor I've had in 20 years. She shows compassion and attentiveness in her job…read moreand makes a world of difference. I wish her all the happiness in this world.