Needed to fill an order for shirts quickly and they didn't disappoint. Tried to get these shirts…read morelike the original order of another printer that bailed on us for a reorder, but these were not screen printed. But they were efficient and on time with our order which I appreciated. Would definitely recommend them.

Look no further! The team at The Embroidery Shoppe is amazing! Professional, warm and helpful from…read morebeginning to end. I chose to work directly with them instead of going through a third party to have some high-end fleeces and vests embroidered with our company logo and they turned out absolutely beautiful. One of the women who worked on our pieces has 20 years of experience and it shows in the quality of the embroidery. Their prices are very fair and worth the drive to Westland to drop things off and pick them up; I'm sure you could also have items shipped directly to them to be embroidered. Every time I went in, they seemed to be very busy, but they always made time for me and even put a rush on an order for me when I left out a few pieces. Thanks to them, I still hit my deadline! I worked directly with Marisa, but everyone I met was very helpful and the process was very smooth. I look forward to working with them every year.

I called Chris, last minute, to put our office logos on our lab jackets. My boss was so thrilled…read morewith how they turned out, he's currently seeking other office swag to put logos on. Thank you to Chris for your fast and professional service. We will use your design services again and again.

From the owner: Embroidery, Screen Printing, Laser Etching, Team Uniforms, School Spiritwearread more

Fair and reasonable prices. Our two products were done perfectly. We are very happy and will look…read moreto cutting edge again in the future if we need custom embroidery done.

I took two blankets there that I wanted embroidered as a gift from my fiance and I for our parents…read morefrom our wedding and it turned out beautiful! Nancy was easy to work with, she went through thread colors, fonts, designs and had some really great, very original ideas. Prices were affordable and I will definitely use their services again in the future! I paid half what I would've paid on Etsy for a embroidered blanket by finding my own blanket and bringing it to Nancy!

Excellent customer service! Very fast, quality service at a reasonable price. They are able to take…read moremost drawings and turn them into printable silk screens. Great for lost original art work. Friendly and knowledgeable staff, eager to help. No long wait time even during peak season.

Went here to get our daughter a varsity jacket for swim. They were very helpful, nice and the price…read morewas great. Will be going back next year for our sons jacket for football when he starts the season.

Really wanted to support a business in the community. Very disappointed that I will never be able…read moreto come back to this one. Friday, I came to the business to get a couple of shirts printed quickly and for a reasonable price. The owner told me $150 for two shirts initially. I asked if there was anything more affordable and he said I could pay $40 to have a transfer of our logo on the shirt. So I went with that and told him I'd pay in advance and bring two white shirts back Monday at noon. When I arrived Monday at noon (the time they are scheduled to open) the door was locked. I had to call to get in. After 15 minutes of waiting outside I was able to drop off the brand new shirts to have our logo added. When I came back to pick them up I was very displeased. Not only because I was charged twice but because the shirts looked bad. The white shirts had logos ironed on with lots of little black specs throughout. When I brought it to the owners attention, he and another guy argued with me about the matter. They claimed it wasn't a big deal and I was being "extra". They didn't even want to apologize. They literally wasted more of my time, continued to insult me before finally refunding me for the extra time I was charged. Please save your time and money and find a more professional place to go to.

I was very pleased with the service, quality and price given for my order. I went in on a Tuesday…read moreafternoon and my order was ready 2 hours early before the time given to pick up on Friday. The young man that helped me was truly a gentleman and great customer service. I would recommend them for all of your printing needs. Thanks for the professional service.

I had Stephen come pick up my autoclave for repair on July 20th. Their website states that they do…read morein house repairs. I needed it back by the 30th so I figured this would be the faster option than shipping it out myself. I called multiple times after the first week with no response. After I finally got a hold of someone, I was told they have no update. So, I requested they just bring it back. This was when I found out they didn't even have it. They had shipped it out. Which they never disclosed with me. I told them I needed it back by the 30th because I will be going out of town. The 30th comes and goes with no response from them. I get a call on August 6th from them saying that they have my unit back and I owe them almost $300. I was told in the beginning that I wouldn't be charged anything until they figure out what was wrong with it. I'm already upset that I didn't get my unit back in time, but it is still not fixed and I owe them shipping costs that they never disclosed with me. Also a diagnostic fee that was never run. Had they let me know any of this before when they picked it up, we wouldn't even have an issue. However, I signed an invoice saying that I owe $0. This is the point I am trying to bring up when Stephen passes the phone over to the owner. This is when things got really disgusting. Before I even had the chance to say anything, this man starts laughing at me and was being really condescending and misogynistic. I'm upset by this and he starts saying some really nasty things to me. Things like, "I'm your grandpa" and others I'm not even comfortable repeating. Honestly, just really disgusting behavior that was so unprofessional and uncalled for. Instead of trying to resolve this issue, this is how the owner chose to speak with me. They had my unit for a month and nothing was even done to fix it. The day I did finally get it back on August 17th, was a nightmare as well. I had just gotten off the phone with Stephen to let him know that I will be in the studio from 12-7 and he can drop it off and pick up his loaner within that time frame. We hang up and at 11:40, I get a call from my front staff saying that a man just walked into my office and started grabbing stuff. I'm still on my way in and we are not even open yet. So I tell her that he needs to get out of there and wait until I get there. I specifically told him what times would work and he deliberately went in early to avoid me. I don't even understand why he though he could just walk into my business without me present. Not to mention the damage he did to my counters in the process. This entire experience was an absolute nightmare. I have zero interest in doing business with this "company" again. Hopefully anyone reading this will rethink doing business with them as well.

From the owner: Sales and service to Physicians, and the medical community…read more Next day delivery Complete inventory for just in time delivery low prices