Their staff so rude and selfish kind .they don't care people or their appointments. they busy in…read morephone scrolling real most of the time . They spend time on phone or sharing coffee They don't know own duty juts they throw duty on each other No one want to take responsibility

Terrible place (named Valley View now). After surgery left my mother-in-law unable to move on her…read moreown, the care she received here was completely unacceptable. In one instance, she was left waiting for four hours before anyone responded to her call light - and when she tried calling multiple times, a caretaker ripped the call button out of her hand and didn't respond her needs. Staff rarely checked on her, and the response time to her needs was inexcusable. This is absolutely not a safe place for anyone who requires round-the-clock care. We will be reporting this facility to the state - elder neglect is never okay.

I have happily retired since 2019. My house seems way too big for me the older I get, would love to…read moredownsize as soon as possible. Tried "Taste of Senior Living" event for the 1st time on 7/16th. All staffs were friendly and professional, including the community's van drivers, especially the young man in a flower Hawaii shirt, he went above and beyond to make us feel welcome. I enjoyed my time visiting all four communities, Weatherly Inn is my favorite, excellent retirement facilities, beautiful and upscale. Merrill Gardens & Chateau Valley Center are great too. What a fun way to explore four wonderful communities in the area, learn about pricing, amenities, the active retirement lifestyle, and walked away with a better sense of what senior living in Renton has to offer.

Let's start with this, each visit is $500, which is higher than the national average, you're only…read morein there for no more than one hour. They'll take a $50 co-pay upfront. But then you later met with a bigger bill in the mail. Close to $200 after insurance. I personally did not the care they provided to be helpful, they have you do exercises, like sets of three of something and they just wander off to go somewhere else. I will say look somewhere else as this is extremely inflated price. And for the care you get is not worth it.

I think Mark and Claire are so incredibly thorough and dedicated to their careers and clients…read more Mark makes the environment fun while also educating. Claire is caring and thorough. Highly recommended.

So ridiculous, have to wait 2 months for a doctor appointment to get a referral for physical…read moretherapy. I called this place on Friday, and the lady said yes to confirm had an appointment on Monday, September 8th, 2025. I took time off work to go to my appointment. Just to find out my appointment is a month away. It cost me time and money.

Thank you Dr Erin E McLaughlin Thank you very much Dr. You are very kind and have a lot of patience…read moreand everyone who works in your office is also very kind.

The staff are so content and helpful. I was seen by Leah years ago at the Fairwood site and then I…read morecame back in again for a motor vehicle accident. Leah and her staff are so helpful and compassionate. Leah knew exactly what I needed to heal. I love and respect and appreciate all that they do.

I recommend this clinic! I've been having low back pain since I delivered my kids (6 years ago). It…read morewas the really annoying, nagging back pain. I saw Kyle and he gave me great tips and easy at home exercises to help manage it. After seeing Kyle and the others for about 2 months, my back pain went from horrible to tolerable. When I've had a busy day and my back pain flares up, I know what to do. Thank you Kyle and others for helping me manage my back pain. You guys are amazing!

Everyone is very helpful and they make sure your taken care of. Got into an auto accident during…read morework got me FREE accident evaluation with them and just felt so comfortable right away glad I am going there for treatment

I just recently got rear ended and was referred massage therapy by my doctor. As soon as I walked…read morein I was greeted with awesome hospitality! The experience was so smooth and I was able to be seen immediately and we set up a plan right away! Fairwood Chiropractic has been taking great care of me!

The care and professionalism could not have been better. Brent Kerr…read moretreated me for two separate reasons. Both experiences were consistently, caring and professional. I wouldn't hesitate to return for any reason if I needed therapy. I can't say enough good things about my care.

Everyone that works at this location is very professional, kind, humorous and helpful. Brent Kerr…read morewas able to resolve a shoulder issue that multiple doctors couldn't figure out. I highly recommend Brent and all of his colleagues.

Absolutely the best physical therapy, bar none…read more I've always received expert, hands-on care from knowledgeable PTs who are up to date and work with you one-on-one.

Had an introductory session with Caitlin C. at Renew Physical Therapy and was so impressed... The…read morefirst session was complimentary but she didn't treat me or the issues I was experiencing as a typical 'complimentary session'. She treated that first session as if it would be the first of many. She took a couple pages of notes, spent time really trying to diagnose what the issue is, and even sent me home with some great exercises and homework. Would absolutely recommend RPT and ask for Caitlin if she's available!!!

I am horrified that an establishment so poorly run is in the business of helping children…read more The first glaring red flag is the women at the front desk. The initial phone call she tells me they have a 4 month wait list, then tells me I must call my insurance to approve services before she will even get me on the books. After I was able to schedule the appointment, I was called, not once but FOUR times, to reschedule my appointment. The receptionist who was in communication with me should be fired. Not once did she apologize or recognize the huge inconvenience they were causing. I was having to pay for child care for another child when she was canceling, in once case, the day before the appointment. She offered no explanation other that repeating multiple times the very unhelpful- "I have a note saying to reschedule you." The very first thing I did when I called in looking for the appointment was say something along the lines of- "I'm looking to increase our therapy frequency, and need to know that if you are able to see my child more often than what we are doing now." I was told it depends on what the therapist recommends and was warned that they are very busy and that I would be going on the wait list and would need to wait for spots to open up. After waiting months for the appointment, being canceled on 4 times, we were able to do the evaluation. They recommended, in writing that we be seen TWICE a week. In that session she told me that only had availability for once a week. That was fine, I knew we may have to wait to get the services we needed. They also told me though that we were forbidden to see our current therapist. At that point they had said it was due to "hoarding services" later it was an insurance issue. We spoke to insurance, the only issue was that we could not do two speech therapy appointments on the same day- that made sense we were more than happy to oblige. Two sessions in I am told that we will never be allowed more than one session. I'm immediately frustrated as the frequency of visits was the whole reason I sought out an additional therapist. I was sure there must be some sort of confusion since the evaluator had put in writing "frequency should be increased to 2 per week when scheduling allows." I wait in line at the front desk to speak with someone. I give them my name and the receptionist immediately walks away from me without explanation. The other receptionist leans over and says she needs a minute to "cool down" when she comes back she immediate starts talking over me. "your appointment is at 9:30." Yes, it was 10:20, I had just come from it. "we called you yesterday." Yes, we had called back multiple times trying to speak with the director and played phone tag all day. She continues to talk over me not allowing me to ask my question. I feel like I'm being treated as a drug addict, trying to get my next fix of speech therapy?! When I am finally able to get in a word edgewise. I say that we were assured we would be able to have a higher frequency of appointments. Both on the initial call as well as when we were evaluated. I tell her in the evaluation she had recommended at least 2 appointments weekly. She says we would only ever be allowed one. I tell her the very first phone call I had told them we were looking for 4-5 appointments, as the basic recommendation for my son's condition. She says to me ----- "If your son had a stroke, we would not see him that often!" ---- I was floored by her wildly insensitive and ignorant comment. My son's condition actually the same condition which can occur from a stroke. I'll sum this up by saying we will not be back. We are now looking at driving an hour farther and paying out of pocket.... And it will be well worth it to not have to go back there again. I left in tears, we were so hopeful at first but were INCREDIBLY disappointed by only our third appointment.

After noticing my 3 year old was toe walking we ended up starting pt here. And so glad we did! Even…read morein a short amount of time we have seen so much improvement! This place is beyond child friendly! The kids don't even know they are actually working! I highly recommend this place!

The Place is clean and very peaceful environment. Staff is knowledgeable that can provide excellent…read moremedical care for your Family. I Highly recommended .

From the owner: Helene Adult Family Home is located in Fairwood Renton Washington. We provide personalized care in…read morea comfortable and safe environment. Our team of experienced caregivers ensures that each resident receives individualized attention and care designed to their unique needs. We provide 24/7 care and our goal is to improve the quality of life for our residents and provide peace of mind for their families. Our team of caregivers are highly trained and experienced in caring for individuals older adults and seniors according to their needs.