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    Angert Marlene E DD

    5.0 (1 review)

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    4 years ago

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    Merakey - The exterior of the Merakey Mental Health Walk-In Clinic

    Merakey

    3.0(2 reviews)
    5.4 mi

    Compassionate and comfortable mental health care. Check in…read morewith security. Complete a brief assessment. Intake: Brianna is so kind. Therapist: Erin is an effective listener and so patient. Case Manager: Luke connects all the dots with scheduling and available resources. You may meet with a Psychiatrist if you choose to. This is a brand new facility for walk-ins between 11am-6pm everyday (even weekends). With a back log of available care providers this facility is a game changer.

    I'm extremely disappointed with my experience at Merakey. I arrived on a Sunday around 2:00 PM as…read morethe only person in the office, yet I was left waiting over 30 minutes because staff decided to take lunch during operating hours. When I politely asked about getting a simple medication refill, I was spoken to rudely by a staff member (the head boss lady with glasses) and told that the psychiatrists were unavailable. However, I could clearly hear and see staff and psychiatrists in the lunchroom eating and laughing while I was left waiting with no communication or concern. The lack of professionalism, empathy, and urgency was honestly shocking, especially for a mental health facility where patients rely on timely care and medication access. Patients should not feel ignored or dismissed when seeking help. I left feeling frustrated, disrespected, and completely let down by the level of care and customer service provided. That was my experience

    Photos
    Merakey - Our Lobby Area

    Our Lobby Area

    Merakey - Our lobby kitchenette exclusively for client use, offering complimentary coffee, tea, bottled water, and snacks

    Our lobby kitchenette exclusively for client use, offering complimentary coffee, tea, bottled water, and snacks

    Merakey - Comfortable "living room" model of care.

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    Comfortable "living room" model of care.

    Angert Marlene E DD - c_and_mh - Updated May 2026

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