Sooo my parents are getting up there in age and I wanted to offer them a little help since I'm not…read morenear. Karen's Green Cleaning is top-notch! The cleaning lady was professional and meticulous in her work. Their house has never been cleaner. I appreciate their use of environmentally safe cleaning products. Will definitely be using them again. If you're looking for a reliable and eco-friendly cleaning service, look no further than Karen's Green Cleaning.

I'm so bummed to be writing this but I want others to be aware of the experience we had with this…read morecompany. The first appt, the team arrived over an hour late. I was compensated and they were very apologetic- stuff happens, I get it! So I booked a second service, they canceled less than 24 hours before the appointment (which they'll fine you for doing). Ok, fine, we rescheduled for today. It's now close to an hour after the appointment time. No one called. No one showed up. Additionally, we have a 2500 sq ft home and they expect one person to be able to clean the entire place by themselves. I get the feeling that the people who work for Karen's are overbooked and overworked with very little support Please do yourself a favor and find another cleaning service. This one is completely unreliable and has no respect for their customer's (or their cleaners') time.

I needed a move-out cleaning, normally I contact someone that I've dealt with but she was no longer…read moreavailable. I've received a few quotes here, and found Takiesha Cleaning flat rate to be reasonable. I was a bit skeptical since there's no reviews. Scheduling was easy just message via Yelp then the rest of contact is via text and call. On the day of the cleaning, she texted me about 2 hours before arrival also called to confirm. Then again when she's on her way with ETA with another text when she's about 5 minutes away. So as you can see very good at communication. Once she arrived, showed her the layout and what I'm looking for. 4 hours later the place is looking great! I'm glad I took the plunge and will definitely use her service again. Thank you!

The worst cleaning I've ever had!!…read more She charged me a "discount" rate, which I thought was her full rate. I was utterly disappointed in the lack of professionalism and the cleaning itself. Every normal cleaning I've ever had has included the items she didn't feel the need to clean. I'm honestly not sure what she did clean. The items I found that weren't cleaned were, wipe down of the the stovetop, microwave, windowsills, underneath the credenza (as per specific discussion). The bathroom upstairs had hair/dirt on the sides and behind the toilet. The chairs in the dining room with the cat weren't total vacuumed, the other chair wasn't vacuumed at all. We had specificly talked about that as well. The stairs weren't vacuumed. The shelf under the TV wasn't completely dusted. Not even sure if the pictures or anything else were either. When requesting a partial refund this is the response I received... "Sorry I missed a few spots, you paid for a regular clean that is on discount ,not deep clean. Microwave and stove and all windows was not included, especially for that price. I also did extra work for free, such as cleaning most interior windows & which we only discussed for the porch and upstairs. To my understanding There is absolutely no refund as it says on the website. I Apologies you are dissatisfied with your cleaning, I don't mind coming back and doing a deep clean for a great discount." I appreciated that she was willing to come back. If the job wasn't done as per specific conversation we had, I didn't trust her to come back.

ZERO STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!…read more  Three cancellations/no shows in the same week! On May 22nd, I scheduled a two-hour cleaning for Monday, June 14th (it appeared the schedule was confirmed). On June 10th I received an email stating they still had not found anyone to come and clean m house. I received another email on June 13th stating they did not have anyone to come and clean my house and to pick another date. I picked Tuesday, Wednesday, and Thursday of the same week - when I logged it my appointment was set for Thursday, June 17th. Once again on the 16th, I received an email indicating they did not have anyone to come and clean my house and to pick another date. Tried one last time for today - and when I logged in, the appointment was set for today at 11:00 AM. At 10:59 AM I received this notification "unfortunately, no cleaner accepted your request. Please submit a new request". Nope I am done!! DO NOT, I repeat, to NOT waste your time with this company. I see they are still advertising openings online. Do NOT give them your money!!!

I recently used Divine Maids' home cleaning and they did a spectacular job! I called them after…read morebrowsing their website because I was still hesitant about whether this would be the right company for me and the receiver comforted me very well with his professional way and silver tongue. I have carpeted stairs in my home that the kids run up and down all day with their shoes on and they were able to deep clean my stairs. After they were done cleaning it, the stairs was actually a shade lighter and I was reminded that that was actually how it was supposed to look. Me and my wife laughed when we saw that. For the job they did, theres no need to second guess the price for their services. Well worth every penny. It was spotless for the most part, maybe some small areas that they missed. But they're humans too, so there's no way they can clean this whole house under the two hours we booked them for. Even my wife said that she can't clean the home as good as they can. They offer a wide array of services to ensure you get exactly what you need done. Bathroom, bedroom, kitchen, living room, even the garage. You name it, they can clean it. Seriously, if you're in need of a Minneapolis home cleaning, these are the guys you're gonna want to call. Ive used other cleaning services but after calling and seeing the work Divine Maids did, safe to say I no longer need to search for apartment home cleaning services again. If you're looking for the best cleaners in the Minneapolis home cleaning sector, no need to look further because you found the best in the biz.

Kelly up charges & rips off every one of her customers - she is a very greedy person. She told…read more friends of mine she would clean their couches, she didn't but still charged them $90 on top of her normal rate. She was supposed to clean our floors, bathroom, & kitchen (my friend recommended her until the couch ordeal but we had already hired her). She proceeds to bring the world's oldest wretched vacuum cleaner and turns it on and there is quite literally a cloud of dust coming out of it. When she "mopped" our kitchen she only hit about 20% of the floor & then it smelled like urine (I can't imagine where that mop has been ). When we called her out She swore at my husband over text messages for multiple days on end. If you want a pee smelling kitchen Cozy's is your place! Sad to see a fellow POC business owner damage the community in an area we already struggle in. Do better.

Kelly did a fantastic job. It was very easy to set up the appointment on-line and she was on time…read moreand very quick to do the job. Her attention to detail was impeccable. As an older person who cannot do some of the deep cleaning of my apartment, I really appreciate her thoroughness. I ordered the deep cleaning package. She washed the baseboards and all the doors and wiped down the kitchen cabinets. Also wiped out the oven and microwave and polished the stainless appliances. She scrubbed the floors on her hands and knees. The bathrooms sparkle! Kelly is very personable and respectful. Well worth the price.

Patricia and her team of professionals did an amazing job cleaning our condo. She exceeded our…read moreexpectations and I would highly recommend her for any of your cleaning needs. Heather - Saint Paul, MN

Friendly energetic and competent. The house is clean and fresh and looks beautiful. I am having…read morethem back next month!

Vivi and her team were great to work with! Her and her team were very prompt, professional, and…read morethorough. They arrived on time and were very thorough. We hired for a one time cleaning after some house projects. We are so happy with the results we will definitely be working with them again!!

0 stars Set up a date for cleaning on Wed the 25th at 130pm…read morefor Monday the 30th via text. I asked a follow up question with no response at 541pm that day again via text. I asked another follow up question on Fri the 27th st 129pm, neither of which I got a response from. Finally, as was feared, no call, no show. DO NOT USE THIS SERVICE! Save yourself the wasted time. I'm adding 1 star because 0 isn't apparently an option

I own and manage an airbnb in Spring Grove and had some issues with my currently cleaning service…read more After a last minute cancellation I needed a cleaning service quickly and a friend recommended Maids of the Midwest. I called over the phone and spoke to Alan who got me set up quickly. I was very happy with the work and the pricing and decided to book for regular cleaning through their site afterwards and it has been smooth sailing since. They are now my go to cleaning service moving forward. If you own a airbnb you know that a reliable cleaning service is vital to keeping guests happy and coming back. Communication with the owners is great and I would 100% recommend their Service!

The cleaner did such an amazing cleaning, booking was super easy on the website! I am for sure…read moregoing to be using their services again.

They did an excellent job in our home in Forest Lake. It was my mother's home and there were things…read morethat had been neglected for years. The team worked very hard for several hours, paid great attention to detail, and were very responsive to our instructions. This company will be my go-to for future cleaning jobs.

Had a disappointing experience and ultimately did not use Your Clean Home's service…read more Initial estimate came back $80-$150 scheduled to be done on Sunday. The price, I'm told, is based on how dirty things are, to be judged once they are there. I get messaged on Sunday they would not be making it and we reschedule for 10am on Monday. Monday 10am comes around and it's a no-show with no communication. Then I get messaged at 11am that they will arrive at 11:30. When she arrives an hour and a half late - just one person to do all the cleaning - the price jumps to $180 and there is now a $15 per pet surcharge that was never mentioned or asked in the prior conversation. I ask how, if $150 was the upper end for super dirty (which our house is no where close to being), we're at the max end of the scale already. She says that it may just look clean, but it could be really dirty. At this point I politely decline the service at $180 and she politely leaves. My suggestions for a better future customer experience would be: 1) Be upfront with additional fees. If you are going to have surcharges for common things like pet ownership, ask or mention that when giving an estimate. 2) Don't give a wide price range and then put the customer on the spot to pay you even more than the maximum you quoted. 3) Rescheduling on the day-of is frustrating but understandable since there are unforeseeable circumstances. Rescheduling to a new time you yourself proposed, no-showing, and then messaging a new time an hour after you no-showed is unprofessional.