Excellent Customer Service…read more I've ordered wood from four different firewood companies in Austin over the past few years, and a number of them have been unreliable and disorganized. When I had a little fumble with an order of pinon from Woodchuck. I wasn't really expecting much in terms of customer service because of my experiences with other vendors, but Woodchuck re-defined my expectations. They made things right with my order, and then some. They went above and beyond. I'll give them my repeat business without hesitation.

The delivery gentleman was nice as could be, per usual. He remembered me, my home, and stacked the…read morewood beautifully. Super service. Incredibly friendly. I'm a repeat customer and will continue to be one.

I am new to Texas and this is the first time I really needed wood since we're coming from Arizona!…read moreI called around to several different places to get quotes on a quarter of a cord of wood and this company by far is the best priced company for what you get and they delivered it the same day. the gentleman that delivered the oak wood was on time, stacked it very neatly and was very professional . Prepare to have cash, cash app, or Venmo.

In autumn I paid $1300 for Andrew to remove any compromised branches which may fall onto my roof…read more Today, a very large branch falls onto my roof, so I call to have an estimate for its removal. (It was clearly rotted and missed by them initially, but I was foolishly still willing to give them my business) I was confused when Andrew in haste focused on doing non- essential work on the tree when I clearly just need to get this branch off so I can have the roofer come. He was pushing for more work to be done than I was requesting. I redirected back to the removal of the branch on my roof and for whatever reason felt it was appropriate to say several times how it's not worth his time and he would be "losing money" even though I was going to pay him what was quoted. He was "ugh"ing and sighing, i'm pretty much acting like this was the biggest inconvenience of his life. He even said something about if he's able to get enough money out of another client he'd be able to make it more worth his while. I am not exaggerating when I say five or six times he made these comments. I was genuinely shocked considering how much money I paid them to prevent this very thing from happening, he just blamed it on "a previous trimmer". Zero empathy, accountability, disgustingly rude and completely undeserving of any future business. I felt completely take advantage of as a young woman and absolutely disrespected. Andrew doesn't care about people or good business, and he couldn't care less about my damaged roof.

After having several tree companies come out to give me quotes I had started to get a little…read moreworried because they all acted like my trees were the biggest they'd ever been asked to work on. Once Andrew and his crew came out he reassured me that he had worked on much bigger trees and was confident he could handle this job. Andrew is an excellent arborist and I've already recommended him to several friends and family members and will continue to do so. You can tell he and his crew genuinely care about your trees overall health and they take care to clean up after themselves and treat your property just like it was their own home. If you're looking for good quality work at a fair price look no further than Wise Oak Tree Services.

I received an estimate for tree trimming for 4 trees on 12/24/25. This is the 3rd time I have…read moreworked with this service. Work was completed in about 2 hours by the team at the promised arrival time. Their work and clean up has been exceptional. Extra service (a lot) was offered, done, and much appreciated. The finish price for service remained as initially bid. I am completely satisfied and plan to use yearly and as needed. Javier and the Tree Service are professional, work well as a team and have left me extremely satisfied with the planned as well as additional work offered and completed. I highly recommend Javier and his team. Liz F, Waco, TX 1/7/2026

I have Javier and his crew cut limbs, trees and spray for weeds. They have worked for me many…read moretimes. I have always been very pleased. They clean up super good. All of Javier's employees are polite and hard workers. The price is always fair. Would highly recommend their service.

After an on-site visit with Tommy a couple days ago, we made the decision to hire them for the…read moreremoval of the dead cottonwood tree in our front yard. He came with his crew at 9AM as promised, & the entire job was completed in under two hours. He exemplifies excellent customer service. He knows his work, after 34 years in the business. And he gave us an excellent price for the cutting & removal of the tree. My wife & I could not be more pleased & recommend him highly for any project that might come up.

The job of removing a large tree branch that was threatening my roof was superbly done. The other…read moretree was thinned out perfectly, as was the hedge; maintaining privacy of the yard and making it all look great. They all clearly worked super hard especially in the very hot weather. I was satisfied with the work and I do recommend. Only weird thing: I had wanted the large branch of my ash tree preserved for me for firewood. I was told it was already on the truck and ash wood is not good for burning. As a city dweller all my life, had to refer to google. Turns out ash is great for wood burning.

They came out to spray my crepe myrtle trees for pests (aphids). I was lead to believe that they…read morewould spray and the aphids would be killed and gone. A month later, they were still there. I called them and was told it can take months to kill them (what!?) and they would NOT come out to re-treat....just wait. Well its almost 2 months now and thay are getting worse........... What a waste of over $500.00. RIP OFF

Mr Brooks was very thorough and explained his observations! He applied a product which has help…read morewith the tree problem!