I have been waiting 10 days for them to get me a copy of the contract. I have not received it even…read morethough they said they had. When I was shown the contract by an employee on his phone I saw my name written on it. It was not my signature. I never signed it in the first place because my credit score was too low to qualify. My signature was forged. I have to wonder what else is on that document they are so reluctant to give me. Stay tuned.

Do not trust this company at all. I have a Gutter job down about two month ago Nov. 2025 Now Jan…read more 03 2026 As of today Gutters needed fixed. Was fixed Dec. before Christmas 2005 Gutters came down all of them. Full length of my home. Been laying in my drive way for over 3 weeks now at the date of this letter Jan. 03 2026. Numerous calls no answer. I will be getting legal people involved . I am a Disabled Vietnam Veteran I have been suffering from P.T.S.D.Sense 1970 I have had enough ......

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

We completed two customized projects this summer and we're very satisfied. Including door…read moreinstallations Tim's offered quality service and good solutions that we would never have thought of. We will continue to recommend and use Tim's Siding and windows.

We decided to order windows from our hometown of Punxsutawney. Burke & Sons. We had to consider the…read morefact that one of us would have to miss a days work to make the 3 hours drive one way back to pick up the windows. We can not say enough about the quality and perfection of these windows. Just beautiful! These windows are just what our home needed to bring out the real beauty of it! Can not wait to get the other ones made here.

From the owner: Burke & Sons began more than 40 years to provide the people of Punxsutawney with all their basic…read morehome improvement needs. Today, not only have we added a second location to serve people in Indiana County, we've also focused our attention on supplying the very best in window and door installations to homes and businesses throughout the area. Though some things have changed, our commitment to quality craftsmanship and superior service have remained the same. Our professional staff will expertly install every window and door to your satisfaction. Or, if you feel like taking on the task yourself, we can also sell doors, windows, awnings, and other high-quality products directly to you. From beautiful bay windows to sturdy storm doors, let Burke & Sons put you in the right frame of mind for any upcoming installations.

Scott fixed a quirky screen door problem. He found an effective solution with expertise and…read moreefficiency. Very professional and committed to doing the best job possible! Very fair pricing.

From the owner: Niagara's Premier WIndow and Door Company Quality Products,…read moreExceptional Installations, Friendly Service

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

Is wonderful company. Wonderful windows. This was the…read moreeasiest company to work with. Top notch experienced crew came and installed my new windows without a hitch. I would only recommend Metropolitan. My old windows were Anderson, but it seems that they only want to make a sale anymore. Had quotes from both, and happy that I chose Metropolitan. Plus, they are beautiful!

very nasty staff who scams disabled seniors as well as others out of money just to get business!…read more dont trust them with your money bcuz once they have it, its gone.... even if you change your mine! its gone! the more you call for a refund, the more they play with you, belittle you, twist your words, and finds excuses not to return your money! absurd! never get a roof from them! they are scammers, theives, and bullies!

It didn't go. Got a text last minute saying they weren't coming. I never got an estimate for the…read morejob.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.