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    Anderson Soft Water

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Anderson Soft Water

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

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    Hayman Home Center - We can handle all of your central vacuum needs

    Hayman Home Center

    (12 reviews)

    Hayman Home Center installed our water softener and reverse osmosis system years ago and have been…read moreservicing it almost yearly ever since. They called me recently to make an appointment to come to our house and change out the filters in our R/O system. On the day of the appointment, they were scheduled to arrive between 8 and 8:30. At 11, I called to see what was going on and was told that there had been a leak that morning and they had to tend to that. I understand that a leak was more important than my filters, but they could have called to tell me. The appointment was rescheduled for the next day, "we'll make it the first appointment. At eight o'clock." At 9:30 I called to see if they were coming and he said he would be there shortly. The guy showed up, changed the filters, put everything back and then started taking it all apart. He told me that he started hearing a drip and it was coming from a valve at the back under the sink. "I guess I must have bumped it or something," he said. I asked if it had been leaking before he started and he told me "No." Three hours later, a visit to the plumbing supply house and with the addition of another person, he was finally finished. The grand total was over $700. I was aghast. I wouldn't have minded paying for the part, but the labor was his problem. He argued that HE didn't cause the leak, HE didn't break the valve, etc. I paid him and he said, "Well at least next year will be easier." You'd better believe it because next year (or ever) I won't be using Hayman Home Center. He and his assistant kept going out to the truck and leaving my door standing wide open. We have 4 indoor cats, plus the furnace was running. Just one more thing that was unprofessional.

    So, we purchased a townhome in Cottonwood in August 2019. We were surprised to find the home came…read morewith an installed water softener system. That seemed like a little bonus feature. Well, after closing the purchase, we were dealing with a significant plumbing issue. It was not until November when we decided to have Hayman come out to inspect the system. We had noticed one of their company stickers on the system advising they had installed it, but no date was indicated. However, we were still dealing with a significant plumbing issue. Their representative (Tim) came to the house, and visually inspected the system in the garage. Then he went to the kitchen sink and conducted some type metered test. He then advised us the system was working great. Not knowing anything about water softener systems we took his word for it and paid the company the $85 service charge. Tim then handed us a yellow copy of the receipt with the wording "Check W/S - Just Bought House." "Hughes Tested at 1." "Softener Working Great." Tim then leaves with our payment. About an hour later our plumber, who was working in our house during Tim's visit, walks up to us with a hand full of yellow resin balls that he had just extracted from our water pipes in the rear master bathroom. He then advises us the resin was from the failing water softener system. He advised it must had been failing for years to have caused the significant buildup he discovered. We advised him the Hyman Home Center (Tim) had just inspected it and he said the system was working "great." Our plumber responded, "no the system is failing." What! What he heck! @#^%^%^$. So we then called the company and a tenured female representative answered the call. We explained to her the issues. She then had us provide to her the serial number of the unit as she was going to call the manufacturer to determine how old the unit was. A few minutes later she called us back and advised the unit was 15 years old and was well past its product life. We asked her why didn't Tim conduct this inquiry or physically open the filter compartment to inspect for function? She advised he didn't do that. What? Shouldn't this type of investigation be a component of the inspection? Apparently not. She advised Tim just tests for pH. So we advised her the unit had to be removed. My plumber and I now had to physically disconnect it, and trash the entire system. Then he had to flush out our entire plumbing system which was going to take awhile. We asked if the company would refund our money because of the faulty inspection. She advised no, but the company would apply the difference to a new $1300 unit. Our response was of course no thank you, as we reminded her Tim said our system was working great but in reality it required to be removed and trashed. Unbelievable. The company walked away with our $85 for absolutely nothing. Needless to say we will never conduct business with this company again. There are many places to purchase water softener systems. Our plumbing company "D-Best Plumbing" sells and installs these systems. Hughes Supply in Cottonwood is a great plumbing contractor store that is open to the public who also sells these systems. And both companies sell them at better price. So we highly recommend looking elsewhere for your water softener or any other related need. As far as we are concerned, Hayman Home Center-Valley Solar and its members have proven themselves to be of disrepute. They certainly don't reflect any professional model we are aware of. So take a step back and re-think conducting business with this company. You too don't also want to be left holding the bag.

    J&L Plumbing

    J&L Plumbing

    (3 reviews)

    I have been an AHS Client for over 4 years. Had a couple small claims with them over the years…read more i.e. faucet leak. Kitchen sink backup snaked etc. (The contract price increased monthly with every service call) 3 1/2 weeks ago a leak under main bathroom tub flooded bathroom, I called AHS for my pipe leak coverage. Rather than go over the grim extensive sequence of events I will say this. I have been without running water in my home. No shower, kitchen access, washer,dryer. My toilet has been sitting by the front door. They took my vintage cast iron bath tub out and hauled it away. I have bathroom torn up down to wood frame. The Plumbing Co. (J&L Plumbing) has been MIA since the initial destruction. Plumber listed problem as a valve replacement (when in fact a pipe separated from tubs water source, and sewage gases were permeating home. Yesterday I paid a reputable plumbing Co. for a 2nd opinion They were shocked by the carnage caused from call to AHS! There was newspaper stuffed in toilet pipe causing smell. They capped it which helped. AHS has stated based on what the plumber who spent no more than 15 minutes total diagnosing the issue, will not cover the problem despite J&L being wrong in their diagnosis. This is a scam and they continue to get away with it! I am beyond anger and frustration. It's been One Month Today (June 21 2022) and I still have no working bathroom. DO NOT USE THIS COMPANY unless you are a practicing Sadist. If I could use a Minus star system it would be minus 10 to the nth degree.

    My home warranty company assigned J&L to solve a couple small plumbing issues, a dripping laundry…read moreroom faucet and a dripping shower head. On their first visit, 11/03/2022, they diagnosed the problems and determined what needed to be done to fix the issues. An appointment was made for 11/21/2022 for arrival between 12:00 - 5:00. At 3:00, having not heard from them, I called J&L to confirm that they were still coming to do the repairs today. They confirmed I was on the schedule and that the technician would call when he was on his way. After staying home since noon waiting for them to arrive, J&L called me at 4:45 to tell me that they would not be coming and I needed to reschedule. The next available appointment wasn't for two weeks, 12/06/2022. On 11/28/2022, I received an email stating, "Hello, this is J&L Plumbing contacting you in regards to an open work order we have with your home warranty company. We have decided to no longer service any calls to Yavapai county due to the inability to secure adequate skills trade people. We apologize for the inconvenience, but we are no longer able to fulfill your previously scheduled appointment. We are in the process of reaching out to your home warranty provider to request that another contractor will be assigned to your needs." Needless to say, I was not happy.

    Community Plumbing - Our sign

    Community Plumbing

    (2 reviews)

    THE BEST PLUMBING connection in Verde Valley and surrounding areas hands down IS James Peters and…read moreCOMMUNITY PLUMBING. James was referred to me by my awesome HVAC gurus at Soudani and Associates. James took time to review my Home Inspection Report prior to arrival and did a complete assessment at the property identifying imperfections and potential areas of plumbing issues. James' assessment determined concise plumbing needs; corrections for a complicated old water heater system, installation of a pressure reducing valve, and hose bib repair. He confirmed the exterior faucet fixture pipes were inside the home walls not in the ground...not so simple fix, but he magically fixed it temporarily with future full repair plans. Order out of chaos and bringing all up-to-code! In fact he recommended the antiquated water softener be replaced, which I didn't realize was on its last leg. Sure enough a week later after inspection the old water softener malfunctioned and started leaking. James successfully helped me disconnect it via text instructions within minutes, at no cost. James is an EXTREMELY knowledgeable, experienced, genius level plumber with skillful competency in plumbing repairs and installations. Along with all those bells and whistles is his kindness, honesty, full integrity and upstanding work ethic. James was very accommodating in finding the Bradford White 50 Gallon Gas Water Heater I wanted and he installed a highly improved state-of-the-art NOVO Water Softener. He and his assistant Matthew dialed in all the new appliances and repairs with professional perfection in just a few hours. Community Plumbing is fairly and competitively priced too! I am SO HAPPY with the work completed. My new systems are just beautiful and running smoothly. James has been a GodSend and enjoyable to work with along with his wife Nikki. AMAZING! I HIGHLY RECOMMEND Community Plumbing, definitely the best plumbing resource in the area. Many thanks James and Nikki!

    Freezing weather and wake up to water on the back patio on a Tuesday. Sent a text to our realtor…read more Community Plumbing was referred to us. James was available and was able to diagnose our issue. Our 1970's pipes from well and gas meter had had enough and needed to be replaced. James gave us a quote and got started as soon as he could fit us in. James worked many hours including weekends and had new water and gas lines installed by Sunday. Inspection on Tuesday and gas back on by Wednesday afternoon. James did a great job and kept us informed every step of the way. We are very happy with the results.

    Anderson Soft Water - waterpurification - Updated May 2026

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