Dr manocha is an excellent ophthalmologist..I had my eyes done and they are perfect now..I was…read moreskeptical because it's your eyes but he assured me everything was going to be fine and he was right..I would recommend him..he really gives personal attention to every patient he has..amazing..

Staff is friendly. Orders came in quickly. Optometrist took her time with both of us made us feel…read morecomfortable and answered all questions.

My wife made an appointment providing our insurance when booking as well as filling out all the new…read morepatient paperwork online prior to the appointment. When we arrived they told her our insurance is just a discount plan and not any actual coverage and we were encouraged to use their self pay discount. She also had her fill out all the paperwork again there. My wife said the appointment went great and the doctor was nice. We were then paired up with the most unpleasant woman ever to help try on glasses. She clearly was not a fan of the lesbians standing in front of her. After searching for glasses and questioning our actual insurance coverage, I decided not to give this place another dime! So we paid for the eye exam and some photos and went on our way. When we got home I called the insurance, sure enough... 100% coverage and a huge allowance on frames and lenses. So frustrating! I went back in and asked that they refund my card and charge the insurance since this was their fault. They refused so I filed the claim myself. Silly that I even had to and so happy not to waste our time on buying frames from here after reading everyone else's terrible reviews after ordering.

The Tech, Shawn started a very pleasurable experience, followed by Dr Barker, very friendly and…read moreprofessional. Had the opportunity o also interact with a intern Dr, wish I remembered her name, she will do well here... IF you want great eye care, this is the place to go....

I had an appointment with this eye care practice today. I was advised to arrive 30 minutes early to…read morecomplete the new patient documents. We arrived and were informed to have a seat and after 15 minutes of listening to the front staff discussing their personal life we chose to leave. We waited patiently for them to give us the new patient documents to complete and that never happened. This was very unprofessional and after reading the other reviews I can relate to the poor customer care services that others experienced in the past.

If I could give zero stars, I would. I arrived on time and waited an hour for my appointment to not…read morebe seen by anyone. I decided to get up and leave as I had other things to do and they didn't know when I would see a doctor. Every time I go, I wait for at least 30 min for the process to start. On the weekends, they now do virtual doctors. They never actually know when a doctor will start the scheduled appointment time via zoom or whatever online platform. My husband had an appointment at VisionWorks that started 10 min after mine, and he was done with his appointment prior to me even getting started. Definitely don't go here.

I had the pleasure of being assisted by Koe. He was so kind and had a great conversation and he had…read moreme in and out less than 30 minutes after my eye exam. I will say that I did have an appointment at 10 and it did take a little minute to get seen but all in all everybody was kind. I highly recommend working with Koe after your eye exam if he's available.

I have been going to Visionworks for years because of the consistent value and quality. On my…read morerecent visit I called ahead of time to confirm they could replace my glass lenses, unfortunately after coming in for the exam I was told they couldn't service my glasses. I was very disappointed, as this was the reason I had called before hand and I would've had everything addressed elsewhere if this information was provided during my initial call. Overall, everyone is pleasant.

Today daughter had appt. Lady passively told me that she was gonna take pic of eye and that's to…read moreshow doc health of eye. I was asking is this something new. She never explained that this is an "option" she told me it was 19.99$ . Bottom be careful of agreeing to something you DONT need