The best and most responsible service I have ever gotten. I called for landscaping, the estimate…read morewas given within hours. I was out of town and was able to handle everything through my cell phone. I sent a picture of my ideas, they took it from there. The results were fast and beautiful! The landscaping was very personal to me and my family. Aaron and his family were so kind and considerate, paying attention to every detail. It feels amazing when you find a company you can count on. I will definitely use them again. BT

Steven did a thorough and quick repair job for our sprinkler system. Very easy to deal with,…read moreshowed up when he said he would and is an excellent communicator! Very knowledgeable and easy to do business with. He will be our go to guy for sprinkler issues going forward.

They did an excellent job at a rate that was very fair. Everything explained beforehand, and the…read morebill was itemized. Some of the hardest-working people I've ever met. I'd recommend them to anyone and will use them again if I ever need work on my lawn irrigation system.

No way!!! When we were asked more than a dozen times by friends and neighbors "what's up with your…read moreyard, it used to look so nice" we took a long hard look and asked ourselves why we stayed committed to a company who either doesn't care or they simply have the "recipe"to get their jobs done anymore. It was truly awful leading up to our departure from them. After many years of loyalty to this company the best I can say is please do your homework before doing business with them. There are plenty of other landscapers in the Lake Charles area, you have choices. We cannot recommend this company for any landscaping services in the Lake Area.

During the latest freeze, M&M came to my house to cap an old, out of service sprinkler system that…read morehad a broken pipe. I was not even a past customer, but they fixed my problem in 30 degree weather. I am soooo appreciative and everyone with whom I dealt was wonderful.

Michael is very detail oriented and professional. He is guaranteed to do a great job!read more

DO NOT USE THIS COMPANY!!!!! 2 weeks ago I settled on a price to run a gutter downspout to an…read moreemitter for $600. My dad had the EXACT same thing done for a little over $200 and it was a longer distance and more material at my dad's!!! Regardless, I figured it would be hot so I would be willing to pay the extra money. He even got me to order parts that he recommended after I had all the parts needed. So he calls me the morning of at the time he said he would show up and said he was going to charge me an extra hundred because I was "far away." That is ridiculous!!! Who doesn't locate a job until the time that the job is supposed to be done? Who charges that much and then has the gaul to be that unprofessional and inconsiderate?!?!?! AGAIN- DO NOT USE THIS COMPANY. VERY UNPROFESSIONAL AND NOT WORTH IT!!! Oh, and Mike, I hope I meet you in person one day!

There is no oversight of the crews working for them. They knocked down a section of my fence while…read moremowing and I had to get involved to get them to fix it correctly. I'm not sure they would have said anything if my neighbor had not sent me a picture of the damaged fence. I don't live at the house so I might have never known

We have contacted Toole's on several occasions for Landscaping services. They never show up or…read morecommunicate in any way. The most recent call to them was for Hydroseeding, which they have a huge sign promoting this service. I called twice and spoke to the office. I never received a call back to schedule a time to come and see the scope of the work needed and give me an estimate. We even visited with them in person and still nothing. Terrible customer service. Derek is unresponsive and could care less about getting business. If this rating would go to negatives that would better suit Toole's customer experience. Go to MSC Landscaping, yes Manny is expensive, but it is the old adage, you get what you pay for! He truly cares and works hard to earn your business.

Called and requested quote. Spoke to Cade who promised an email quote next day. Never heard…read moreback. Called 2x and texted. Never bothered to respond

I Searched the whole area for someone to aerate my yard then and then I found The Grounds Guys/…read moreKade I explained to him what I wanted & he called me back the next day w/ a quote that was fair, made a appointment. did a great job, and I sent in them a check it was that easy. I will use them again.