1. Anders Samuel K CPA MSA

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Oak Ridge, NC

Anders Samuel K CPA MSA

3.0 (2 reviews)
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Bank of Oak Ridge - Welcome to Bank of Oak Ridge at our Oak Ridge location!

Bank of Oak Ridge

(8 reviews)

If you are a regular person relying on this institution, be prepared to be completely mistreated…read moreand treated as if you don't matter in the slightest. This bank operates with a total absence of accountability. The moment you experience a systemic error or an account issue, they will subject you to a never-ending loop of frustration, passing you from department to department with absolute disregard for your time. No one takes ownership, no one provides a resolution, and you will just get pushed around indefinitely. It has become painfully clear that the only way to get a single shred of actual customer service or executive escalation here is if you have money. Then they treat you like you are their best friend. To anyone considering putting their hard-earned money here: look elsewhere. Seriously, there are better banks that have more consistency in how they treat their customers. They love to boast about all their positive reviews rather than fix systemic issues. This place is a total failure of basic operational integrity, and they do not value long-term customers whatsoever. I've been with them 20 years. After my current issue gets resolved I want nothing to do with this incompetent bank. Avoid at all costs. Also, the only way to get any real answers is to leave a bad review, as they don't pay attention to literally anything else. What a stuck up business. Posting only the good and ignoring the complaints or sweeping them under the rug.

This is a full service hometown bank. The…read more This is a full service hometown bank. The team at Bank of Oak Ridge is always welcoming and responsive to customer needs. They even offer insurance services. I've been using this bank for over 15 years and have been completely satisfied.

SunterCPA - Mark Sunter CPA

SunterCPA

(2 reviews)

If you let this guy do your taxes, keep a copy to give to a backup accountant. Sat on my taxes for…read moremonths. When the IRS "changed" one return and fined me another $1,500 for the time he was sitting on my returns, he refused to do anything. He gave me a document that stated if there was a problem with the IRS he would handle it. Now, with 2 days left to pay the IRS an additional $1,500 he claims it was MY fault and he won't do a thing because I'M being unreasonable. According to his staff, he sat on my returns for months because he had medical issues. I believe his medical issues compromise his ability to complete tax returns. A new accountant wants $1,200 each to amend the 2 returns he completed.

I had been having my taxes done by Sunter for 8 years and we always got a refund. Let me share my…read moreexperience last year. I got my usual call from his office that our return was done. I went there to pay and pick up my return only to find out that we owed about $4000! Mind you, NO call from Mark about this. I asked if he was available, he came out front and said, "Yeah, I thought you'd be surprised". I was shocked as I was not aware that anything had changed with our finances. Though it is ultimately MY responsibility, it was not Mark, the CPA, it was me me who said " what do we need to look at and do different so this won't happen again?". He suggested that I fax him our W-2 forms to make sure we were having enough taken out. Well, I did and NEVER heard back. I did not follow up as I came to the conclusion that while we are paying CPA rates, we are not as important clients as others he may have. Write comment Report abuse

Anders Samuel K CPA MSA - accountants - Updated October 2026

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