These guys are awesome!…read more They can help you in your time of need and NOT charge you an arm or a leg for the data recovery if they don't have to. They were very honest and up front as to what to expect when what my damaged HD would require and what you might expect if you took it to one of the competitors who might be offering a "cowboy" job. If your data is precious and your backup strategy inadequate, these are the guys to take your non-responsive hard drive to when you have to re-claim your data. The clean-room is a bit sketchy (no double door, no gasket around the door, etc.) but they have the tools to diagnose your problem and determine the best course of action and they know their limits when they have to broker the job to a uber-high-end facility. Sadly, since my backup strategy now includes mirrored RAIDs and offsite backups, I'll no longer need a place like this, unless my computer dies AND my RAID dies AND my offsite backup gets eaten, or stolen or abducted by aliens. ****** Edit 2010-11-25 I decided to bite the bullet and give them my drive to send to the uber facility for recovery. Ballpark quote was verbally given as "flat $2000-2500 + tax". Once it gets recovered, I'll post another edit.

I dropped my Seagate external hard drive on the floor which lead to the "needle" scraping the disk…read moreand create a ticking/beeping sound whenever I try to connect my hard drive to a computer to "fix" it myself. Little did I know that it only caused more damage than good. Gordon was able to retrieve 95% (100% in my opinion because I take multiple photos of 1 subject) of my data. He gave me a detailed report on what happened to my hard drive, how he will retrieve it, where he will get the parts, how long it will take, and the estimate of how much it will cost me. Although the quote is still high for me (because I am starting out in my career and this is not something that I normally deal with), the final quote is still lower compared to other data recovery shops. He gave me updates on the status of my data recovery and there were no hidden fees that got added on my final price. Overall, Gordon is professional and great at what he does. All the best in your business, Gordon! Sincerely, Regine

These Guys replied super quickly to my emails. Fixed my laptop while I waited. They were very…read moreknowledgeable and professional. Would 100% use they again.

Top notch service today. Got my iPhone charging port unclogged on the spot and no charge! So…read moreimpressed. Definitely will take any tech problems here in the future. Hidden in behind an Auto Parts store on the corner of Brant and Plains Road.

Super helpful! Responded immediately. My computer was completely stuck on a black screen with the…read morereset button and they were able to walk me through and fix it. Would 100% recommend in the future.

Quick to respond Good service…read more Helpful & understanding Knowledgeable Quick Great price

Simple facts. Polite, informed staff. Reasonable wait times. We bought a new Aspire laptop and it…read morefailed within a month of purchase. They claimed that since the monitor failed they would not repair or replace. Full price for a new machine that failed within the first month. No rebate. Be advised.

horrible slow android boxes, this business. They are selling a $31 box for $179. don't ever buy…read moreanything if that's just 1 product I wonder how bad their other stuff. lets not even talk about their tech support HORRIBLE.

One of the fastest responses to my headphones repair request. They offered a fair price for…read morediagnosis and repair, they were able to diagnose the issue within a timely manner, they let me know that the cost to repair would likely exceed cost of buying new, and offered alternatives. Payment was quick and painless. If I had to say one thing, make sure to coordinate dates and times (first meeting was a bit touch and go). If you are driving there, you can use the Town Parking nearby.

From the owner: Modern Digital Network and Security Solutions. Specialize in residential and commercial services,…read moresecurity camera installation, alarm system installation, smart home automation, access control installation, AV system installation, system integration, office networking, system monitoring, video doorbell installation, PA system service and installation.

Johnny at Direct Cell was amazing!!! I don't write reviews normally but he definitely deserves one…read more I dropped my iPhone XR in water the night before and my SIM card was not working. So the next day I rushed in 1 hr before he closed. He had 2 other phone to work on and we gave him my wife's old iPhone 6+ to replace the battery for $60. He told me my phone will be $25 for a cleaning and if that doesn't work $70 to replace the SIM card port. I foolishly told him I would bring it back in 2 days. We then went to wait in the mall while my wife's battery was being replace. I check a repair shop there and they carelessly ripped open my phone and told me $225 to fix my phone and then went to another stupid used iPhone sales and repair shop in the mall and they told me my phone was destroyed and it would cost $519 to replace it. Obviously I didn't choose any of those options. Johnny called us back 30 min later letting us know my wife's phone was finished. We went there and I told him I wanted him to fix my XR after all. He opened it up very very carefully and showed me exactly what the problems were. He showed me where the water inside can be seen. He stayed after store hours with me and fixed it in 15 minutes. He ended up charging me only $25 for the cleaning and my phone works as good as new. I offered a $5 tip but he refused and simply asked for a good review. I gladly agreed!! Johnny at Direct cell is kind, honest, knowledgeable, definitely in my opinion skilled and reliable. Don't hesitate to take you phone for repair here. Thanks again Johnny, you saved me $200-$400!!

Outstanding service. My iPhone 8 plus got wet and wouldn't…read morecharge. It looked very grim. I emailed Direct Cell at around 10 am last Friday. I received a quote for a very reasonable $85.00 before 11 am and the phone was fixed and back in my hands by 138 pm. I can't thank the young man who helped me enough. I did agree to post a review. Wayne B. I've reviewed my review. I live in Ancaster; Not San Francisco!! I meant to review the shop on Mall Rd. in Hamilton, ON