Dr Kaufman is the very best resource for balancing hormones, working with the ravages of aging and…read moreoptimizing health - better than the people who write the books on women's hormones. She caught something important on my test results from my primary doc that had not been addressed. I trust Dr. Kaufman to keep me safe and healthy!

I have never had a good experience with doctors until meeting Dr. Kaufman. It was the first time a…read moredoctor has ever listened to all of my concerns and tried to get to the bottom of many medical symptoms I have struggled with for several years. She analyzed my past blood work and pointed out concerns that had never been addressed by multiple doctors. She took the right approach, trying to help me heal as naturally as possible. She took her time with me to explain in depth to make sure I understood all the medical jargon and really personalized my experience, the way I've always felt it should be. I am so grateful to have found her and I will continue to see her even after I healed. She was also very conscientious of my budget and tried to accommodate my needs without ordering me to perform a bunch of unnecessary testing at once. An amazing and truly passionate doctor. I highly recommend her. As a plus, she had a lovely office, lovely staff, and a great range of supplements.

My wife and I have been working with an Eggceptional Match and we cannot recommend them highly…read moreenough. The have been fantastic on every level, both professionally and personally. Having had an unpleasant experience with another agency, we were referred to An Eggceptional Match, and from day one, we were guided through the process by Candi. Knowing how difficult this can be for couples, she put us at ease and was pro-active at every step, from choosing a donor, to the final retrieval, keeping us updated on a regular basis along the way. We never had to call to find out what was happening! We are truly grateful to Candi and her team for everything they have done to help us and are delighted to have welcomed our newborn son recently!

I am so grateful for what you have done for me! Thanks to your expertise I have a family again…read more After losing my only child and the fact that I am over 50 years old and from another country, there were a lot of uncertainties about my future. I was in panic mode by knowing to have a short window of opportunity to make this happen. You recognized my needs and welcomed me from the start. You allowed me to bring my own surrogate. As a novice you passionately guided me through this difficult journey like no other agency could have done. You educated me, you guided me step by step from the egg bank to the fertility clinic, you found me the best attorneys, and you explained the contract and legal aspect like no other. You worked very efficient to keep the time line with the pre-birth order and the appointment with the hospital and so on! You saved me tons of money with the insurance plans. You managed everything so well, that we didn't have to stress and we could enjoy to see the baby grow. Candi worked tired less for us and the surrogate for almost three years. Candi worked beyond her duties and never gave up on us. And Angela overlooked the whole process and made sure everything is going smooth. The bottom-line is, we had the chance to work with good people. The outcome was amazing! Last Christmas Eve, God rewarded us with a beautiful gift! We received a miracle surprise baby girl. An 8 pound bundle of joy. Where I go, people turn their heads and look at my super girl. I am a proud dad again thanks to AnEggceptionalMatch. I give them five stars because they are affordable, trust worthy, reliable, honest, timely, smart, strict, firm, experienced, focused and hard working women. I really believe that they are the number one agency in the world when it comes to surrogacy. I would highly recommend them to anyone!

Let me save any military families some time. They do not accept Tricare and they do not accept any…read moretesting that is not performed in house. So unless you plan on paying everything out of pocket from start to beginning, I do not recommend this place.

Not everybody can afford to drop thousands of dollars at once for treatment. I had been paying my…read morebill a few hundred dollars at a time and without warning it got sent to collections. I always felt like just another number, just another chance for them to make more money. I did not feel cared for at all.

The way they handle scheduling and blood tests and the run around needed to work through the…read morefertility process is awful. Every person you talk to on the phone or in person has a different story on what you're meant to do next. It's very frustrating.

We couldn't be more thankful for Dr. Gustofson and the team at CCRM! Right away he was patient and…read moreengaging with my husband and I in our consultation. He asked us tons of good questions and really wanted to get to know our situation rather than jump straight to IVF. We've struggled with infertility for 2 years and spent a year at a fertility clinic in Los Angeles (where we used to live), doing tests and 4 failed IUIs. At another consultation at Conceptions, Dr. Bush said IVF was really our only hope. But Dr. Gustofson at CCRM carefully looked at our records, noticed some areas where the Los Angeles clinic should have done better, and recommended trying IUI again. Dr. G is like a brilliant expert coach who wants to come alongside you to figure out the puzzle pieces. After our first IUI with him, we are now pregnant for the first time! We could have considered IVF if that was best for us, but we're so thankful that he took the time to really get to know our situation. After every conversation he asks "what other questions do you have?" and is always personable and knowledgeable. Also at CCRM, we have a dedicated nurse (Chris, who is amazing!) who has always gotten back to us the same day on questions, and calls us personally to explain lab results. The entire place is so well organized. Even before our positive pregnancy test we knew they had taken a process that was so painful and turned it into something filled with hope and answers. Can't recommend them highly enough!

Worst communication EVER! This was all new to me and they never told me when labs were ready, what…read morethe labs meant or called me when they were supposed to in order to schedule time sensitive follow-ups. So disorganized! We left after we attempted 2 IUI procedures where they didn't let me know when to come back to followups and we missed the window and money was charged for ultrasounds and blood work. Worst company ever.

This place operates like a factory and funnels people through their IVF cycles with a complete lack…read moreof personalized care. I did one cycle of egg freezing here which was cancelled after 8 days. The cycle should have been canceled considerably earlier, but I wasn't permitted to speak to my doctor during the cycle, and whichever nurse called each day would repeat the same stock information that it's "up to the patient" whether to cancel and that some choose to do a retrieval with only 1-2 follicles. I was not in a situation where I would have chosen to do a retrieval with 1-2 follicles, and I'm pretty sure they are trying to avoid cancellations so it helps their stats. I was never given useful information from anyone about how/why my results day by day were so far below expectations, which would have given me the information I needed to advocate for myself and cancel the cycle. At my consultation I was told what would be a reasonable goal for my retrieval given my medical history and lab results. There was no discussion of the likelihood of a poor result, or the possibility that someone's first cycle could be so drastically below expectations. At my first ultrasound, it was clear something was wrong because I had so few follicles. Each subsequent ultrasound showed extremely slow growth to the point where on day 8 of medication, I had one follicle that was the appropriate size. When I regrouped with the doctor afterwards, she said this was not expected given my initial labs, and that I would probably do better a second time. When I asked how common my outcome was (really underperforming on their first round of IVF) for someone my age, she said it happens "about 50% of the time." I was shocked that if this was so common, she never mentioned it in my initial appointment. This would have better prepared me for my poor results during the cycle, or honestly changed my calculus of whether to do IVF at all. The doctor also mentioned that part of the reason she chose to continue my cycle (which obviously wasn't going to lead to success) was that she could gather data for subsequent rounds of IVF. I was never told this was one of the objectives, and had I known, I would have cancelled my cycle earlier. Everyone has different reasons for pursuing IVF, and different financial considerations, which will affect their choice of whether to cancel their cycle or not. But providing no information to patients about these tradeoffs, and honest assessments of their progress, is horrible medical care. You only get to communicate with nurses during your cycle - one is assigned to you during IVF, and each day a different one will call with your medication instructions. None of them are familiar with your situation at all, and at one point my assigned IVF nurse messaged saying that timed intercourse or IUI could be an option if the cycle didn't improve (I was trying to freeze eggs, not get pregnant). This practice took what was a normally frustrating experience of having to cancel an IVF cycle and made it multiple times more stressful and upsetting than it should have been with their horrible communication and the fact that I was repeatedly lied to by staff saying we should just wait until the next ultrasound to see if more follicles pop up. It was clear afterwards that for several days my doctor knew that wasn't realistic and was just using this cycle to collect data to prepare me for a second cycle (which I will of course not be doing here). I hope this review can help someone considering this clinic make a decision, or someone in the middle of a cycle here who isn't getting personalized care better advocate for themselves. On my last day of medication, after complaining enough I guess, I was able to talk to the head nurse, who gave me an honest assessment of my situation and tradeoffs, which led to me cancelling the cycle. Had the other nurses provided information remotely as thoroughly and helpfully as she had, I would not be writing this review.

Dr. Bush succeeded in getting an embryo but failed the transfer. Progesterone levels were so…read moreoutrageous I lactated for a month after. My body thought I was pregnant. Progesterone in oil half life is 36 hours. Every check, even after lowering the dose by 1/3 was greater then 60ng/ml. They purposefully test in a way that you can't see how high it actually got. Feel free to do your own research about ideal levels day of transfer. (Between 20-32.5ng/ml) Then I'm told the level would be half of that by night time for a med that has a half life of 36 hours. Clearly math is not this clinics strong suit. Do your own research. His team then claimed my insurance didn't cover anything. I asked the office to print all of my bills and submitted to my insurance after the fact. Turns out my insurance covers ALOT. It's been two months and I'm still struggling to get refunds. Do your own research and don't believe what they tell you about your insurance coverage. Check yourself!

Update: we got our second IVF baby a couple months ago. Healthy little boy. We appreciate doctor…read moreBush and Nurse Amanda Cruz. They are both great. The entire transfer process was very smoothly and there was no complex on my pregnancy. I felt very lucky to have doctor bush and his crew for our IVF. Thank you!

I'm updating my review to also add that the other reviews are not wrong when they send you a bill…read moreyears later when things were supposed recovered. It shouldn't have taken over a year to receive a bill from them. Everything about this business is poorly ran.

My husband and I have had a *mostly* great experience with Kindbody. There are 2 things I want to…read moremention to give feedback and help others navigate their journey with Kindbody. First, my husband is a physician and has the knowledge and savviness to navigate medical research. Because of this, he (knowing his only role was to provide a good sample) looked into the best way to optimize his sample. He discovered this device called ZyMot. ZyMot is essentially an obstacle course for sp*erm, that weeds out the slow and or defective sperm that may have genetic variations incompatible with successful egg fertilization. Obviously, given the fact that we were already paying so much money, my husband asked kindbody about this and why it was not offered or ever mentioned. He was told that this is only offered to people that do not have successful outcomes after their first cycle (so not until you've spent $20k +. He said he didn't care and wanted it to be added on, to which they replied " oh but that will be an extra couple hundred dollars (forget the exact amount). We laughed at the absurdity of this because of how much we were already spending, and demanded that it be added to our cycle. The pushback was absolutely not necessary, and I think every patient should be given all of the options, regardless of cost, to maximize the effectiveness of their cycle. To me it just seems shady but alas, hopefully people read this review and request the ZyMot. We had great outcomes and I can attribute this partly to the fact that we pushed for the most optimal technology for success. My second complaint is that we had an ultrasound and labs during our cycle on a Sunday morning, and hours later I missed a call from the nurse saying I needed to inject a medication as soon as possible in order to prevent ovulatio*n. I called the on-call nursing staff several times, I called my doctor several times, and nobody would answer. We drove to Kindbody and banged on the doors, hoping anybody would be in the building, and no answer. Again, my husband, being a physician, was able to locate a specialty pharmacy that was open on Sundays and prescribe me the prescription for this injection under his license. We did not receive a callback back from Kindbody until a few hours later. You can imagine the emotional urgency I was feeling in that moment, as I truly thought $20,000 + was about to go down the drain. When I asked why this happened I was told the nurse was on lunch... For hours... anyways my doctor was very apologetic and we are very happy with our outcome. I also work in healthcare as a provider, and unfortunately, there will always be very negative reviews, but I wanted to be fair with this one. I just want people to know that they must demand transparency and timeliness from the staff at all times, regardless of what medical setting. Without advocating for yourself, you will always experience reasons to give bad reviews, unfortunately.

Terrible experience. Keisha was very rude and made insensitive comments. She did not get back to me…read moreabout my serious lab results for 3 and a half weeks. Had a very nonchalant attitude. I had a concern about a bump on my breast and she said " I'll put in for an ultrasound because I'm not paying for it". Would not recommend Also front desk staff is rude

Had prenatal care here for all four of my pregnancies! Dr Kim delivered my youngest. Dr Rustici…read moredelivered my third! Overall great care. Office is clean, wait time is reasonable.

Would not recommend this physician. She moved from a different fertility clinic in Denver because…read moreher reviews there were horrible too. She is very cold, and doesn't seem to care.

Zero stars. After suffering infertility for over a decade, I'd hoped to finally complete my family…read morewith the help of this clinic. Instead, I endured a brief and demoralizing initial consultation with Deborah Smith via telehealth. This was followed, several years later, by being dragged through the courts over a consultation bill that my insurance would've paid for, had she and her incompetent staff submitted the correct codes at the time. Their greed and callousness is unbelievable. Smith is completely lacking in any empathy, sensitivity, or compassion. (She really should just retire.) Just read the many, many negative reviews here on Yelp to see that others agree with me. If you're undergoing infertility, I feel for you, so I don't recommend you waste your time, money, or bear your hurting heart to this heartless place.

Sara is a true gem and if it weren't for her I would not be a mother today…read more My husband and I had been struggling to conceive for 2.5 years before we hired Sara. We had grown so frustrated by the unexplained infertility diagnosis given by numerous, well-respected and sought after doctors in San Francisco even after a wide range of testing over the last 2 years. When we started working with Sara it was incredibly eye opening to explore a spiritual connection with my future babies. Her clear and practical methods to better communicate with medical professionals so they were hearing our goals of natural conception and working to get us there were/still are an invaluable asset. The true gift Sara gave us was to confidently create the life we desired- letting go of grief through ritual, releasing shame & blame, forging a deep, loving connection with my husband through this challenge, and ultimately being able to find the cause of my inability to conceive- stage IV endometriosis. Within 6 months of working with Sara I was pregnant! I had successfully found the reason for my conception woes, was working with a doctor who heard me and healed me. I had an incredibly healthy, happy pregnancy with twins who are now 18 months old, all thanks to Sara.

Sarah has helped so many women navigate the medical industry to receive the treatment and the…read morediagnosis they deserve. Women trying to conceive have so many hurdles to receive a diagnosis or treatment it's unfair. Sarah levels the playing ground for those women and really empowers them along their journey to conception. Anyone having the calling to be a mother, and struggling with conception, needs an advocate... Sarah is that Advocate.