Proliance ear nose and throat…read more Accident delayed caused lateness and it took over an hour and half to get there! Then it took another half a hour to get through the building, parking and two elevators!!!! All to be told, come back another day! With a nonchalant attitude! No empathy, understanding or compassion, just plain BLAH! After all the time to get there and another month to reschedule!

Dr. Knapp is a god-send! I have been miserable the last 5-6 years. I couldn't breathe, was coughing…read moreconstantly, couldn't lose my baby weight because I'd go to the gym and be wheezing and have to stop. Probably worst of all were the constant sinus infections, 5-8 infections each year. I was always on antibiotics--the last infection took me through four different antibiotics and none would help. I was referred to Dr. Knapp's office a couple months ago, and he went through my CT scans, did an exam, and determined the root cause of my problems: small cavities, infected tissue that no medication would help, deviated septum, and just very small airways. He gave me lots of options, and also mentioned surgery. I have heard how awful sinus surgery is, but he told me that while he can't guarantee it to cure 100% of my ailments, that it would make my life significantly better. So, I went in a month ago and had turbinate reduction (he took an inch off from one cavity!), removal of the infected tissue and opening of my passageways, as well as a septoplasty. A month after the surgery now, I feel like my entire life has changed. I haven't coughed once! I used to stay up all night coughing, every night. The recovery has had some pretty disgusting parts, but I can't tell you how amazing it is to be able to breath. I only had dissolvable packing, which I heard is the worst part of the recovery, and no bruising at all. He's a miracle worker, and his staff is fantastic: his nurse was always available to me, (he even called me twice on the phone, which I have never heard of a doctor doing before), and his billing staff worked diligently to get my stubborn insurance to cover the cost. Another reassuring point is that I see an amazing doctor for my asthma and allergy issues, and he and Dr. Knapp told me the same things about treatment, ailments, recovery, without ever even talking to each other. I was very impressed that these doctors were on the same page. :) He's amazing!

when I was diagnosed with vocal cord cancer. Dr Kim put a 3 part surgery plan together for me. When…read moreit began I barley had a soft whisper for a voice. now I have a voice as impressive as James Earl Jones. after a 3 month follow up visit I show cancer free. DR Kim is great when you ask questions his staff is so helpful thru confusing times. I dont believe you could get better care from anyone anywhere. Paul age 69

I recently experienced a sudden, one-sided hearing loss and contacted Swedish Otolaryngology…read moreSpecialists for help. In our initial conversation, they were patient and professional, taking as long as necessary to understand all of my symptoms. They told me that since my condition might need prompt treatment for the best outcome, I should come in as soon as I could, and then they scheduled me for an appointment the same afternoon. I arrived at the clinic a little early, and judging from the waiting room, it was a pretty busy day. But they were also apparently running on time, because I was taken back to a room almost exactly at the time of my appointment. The medical assistant took my vitals and other preliminary information, and it was only 2 or 3 minutes before Dr. Peterson came in to see me. Dr. Peterson was really outstanding. Great bedside manner: friendly and patient, but also efficient. She performed a thorough, comfortable exam, then clearly explained the most likely causes of my hearing loss. Without alarming me, she also explained the possibility that the hearing loss could be permanent, an unlikely outcome but one that research had shown could often be avoided with an immediate, short course of steroids. This is why they wanted me to come in quickly. I had several questions after that, which she answered in a way that was clear and pleasant, without ever rushing me despite the need to see a number of other patients. Several weeks later, after finishing the course of steroids, I came in for a follow-up audiogram (also a great appointment--on time, friendly and professional) and was happy to learn that my hearing had recovered completely. Overall, I couldn't have been more satisfied with interpersonal, professional and clinical skills of Swedish Otolaryngology, especially Dr. Peterson. Considering my experience, it's hard for me to understand the comments of the other reviewer who "suffered for 5 days" because Swedish didn't return her phone call. If they told her they would call her back, then sure, they should have called her. But anything could have happened--the receptionist might have taken down the wrong number or had some other emergency that caused her to forget--people are human. If I were so dizzy I couldn't take a shower, I sure wouldn't wait 5 days, or even a couple of hours, without calling back, trying another clinic if the first one was too busy, or going to the ER. Take some responsibility for your own care. Just my two cents.

I was referrred by my primary to this so called ENT on First Hill. First, on a referral it states…read morewhat the problem is that you are being referred for. So, why is it that I had to be called three different times after each appointment was made and scheduled that they call and cancel it? Because each time they had the wrong doctor who I was supposed to see for my stated probelm on the referral regarding my issue? Yes, that right! They don't say, "three's a charm for nothing!" So, after the third appointment time I was finally seen. But the managers in the First Hill ENT, Kiana, who I was in contact with had spoken to me as she was not pleased with how her department was running in regards to all my issues as a new patient. But, it gets better! As, I even spoke to Kiana (one of the clinic mgrs) in the clinic after I had my appt moved up without anyone calling me the same day as my scheduled appointment. She (Kiana) again said she was going to find out what happened. So I waited and waited and ended up calling her back regarding this next issue. I spoke to her and she said she would call me back. So why it is after a week she still has not gotten back to me and I am reaching out to her again? It is no wonder this ENT clinic as a very lower rating. I do NOT recommend going there at all! Why? They do not know how to schedule you with the right provider, they change your appointment time without calling to inform you, and the they lie to their patients. Do not go there unless you are ready to deal with conflict!

Couldn't speak more highly of Dr. Yang. First went to him over a year ago for tinnitus, which he…read moresorted quickly with his highly skilled hands. Dr. Yang's attention to detail is superb. On more than one occasion, I've gone in with a high level of anxiety, which he is always able to work through. I wouldn't let anyone touch my ears before him. He is an extremely skilled surgeon. I'm grateful to have Dr. Yang on my team! Highly recommend Dr. Christopher Yang!

Dr. Christopher Yang, ENT (Otolaryngologist) performed four procedures on my husband: UPPP,…read moreglossectomy, repaired a deviated septum and tonsillectomy. These procedures were being performed because my husband had terrible sleep apnea and could not tolerate the CPAP machine. He explained all the procedures in great detail, so we could understand the associated risks and potential outcomes with surgery. Dr. Yang is one of very few premiere surgeons who perform the CPPP glossectomy procedure. This it is a very complex and complicated procedure in which he customized perfectly for my husband's anatomy, so he could breathe better especially while he slept. This was very significant as my husband had more than 22 sleep apnea episodes per night where he quit breathing. Dr. Yang is a phenomenal and skilled surgeon as well as, a very compassionate physician. My husband was a very difficult and complex case to begin with, so the extra care and attention my husband received made Dr. Yang the BEST ENT as far as we are concerned. We are so very thankful to Dr. Christopher Yang for all he has done for us, because he did go the extra mile for us, he definitely made us feel as we were his number one priority (he even came in on his day off before he left on vacation). No accolades would be enough to express our gratitude, appreciation, admiration and respect we have for Dr. Christopher Yang. We highly recommend him without any hesitation.

I feel Dr Huang was not listening to what I was saying about my issues…read more My annual visit was dragged out to over an hour. They call this a prolonged office visit and is billed $427 on top of billing for any annual hearing testing which seems to keep you in the office over an hour. I was not informed of the extra $427. My initial, new patient, billing was not sent out until 1 year later. This office/Dr seems to be unprofessional. I will not go back.

Well, I don't normally write reviews on yelp but I can't just leave Dr. Huang alone. She's the…read moreworst doctor I've ever met in life. She's never on time, yeah, I blame myself for continuing seeing her after the first few visits. Here's the most recent experience - I made a back to back appointment to get my cochlear implant headwrap done by her before an MRI scan. The MRI appointment was supposed to happen at 3 pm so I booked an appointment with her for 1:30 pm thinking that would be enough time. She had me wait for an hour an a half and ended up seeing me at 3 pm!! Well, I can't explain how frustrated I was considering how hard it was to schedule an MRI appointment for people with a cochlear implant. And after she stepped into the room, all she's done was talking about signing a waver that releases the her liability, blah blah for 10 minutes, until I stopped her. She never talked about possible complications even after I asked about it, she just said, well there could be any complications which I don't even know about.. Anyway, steer clear of this doctor.

I have been seeing Dr Wolfe for several years monitoring my health issue. He is personable and…read moreprofessional and I trust him 100%. Yes I have waited to be seen 30 min past my appointment time but it is a medical office and things happen. Parking is challenging if you have a truck or large suv but there is a connected parking garage here - parking fees either way.

I started seeing Dr Burgoyne not long after he started his Seattle ENT practice. His expertise,…read moreclinical versatility and compassion had a huge role and positive impact on my medical needs over more than two subsequent decades. Looking back at many surgeries and some daunting challenges, I remain deeply appreciative that our paths crossed as they did. He brought his personal expectation for excellence to those who worked with and around him, in the office and the hospital, and it made a real difference. I only wish every clinical association I've had or will have could be as excellent as the care I received from John Burgoyne. He made my life better, even when the medical realities were hard to bear. FIVE STARS. Absolutely. And my thanks.

Disappointing to see so many bad reviews here on Yelp. My experience overall was positive. Wait…read moretime at the office can be a little long but tolerable. The doctor himself, well, he may be a little arrogant, maybe just confident, but I like that in a surgeon. I'm not big on bedside manner and I'm not looking to make friends; I'm looking for an exceptional surgeon. I'm no stranger to surgeries and this was my second time around for sinus surgery and deviated septum. He took a couple extra steps another surgeon didn't take 14 years ago during the first time around. So far the results are spectacular and I would certainly recommend Dr. Burgoyne. The anesthesiologist during the surgery was also very good but I can't remember his name.

Had the great pleasure to be seen by Dr Peterson. She was very knowledgable, caring and truly…read morelistens. Friendly staff and do their best to accommodate patients in short notice if it's urgent. Excellent experience both times I've been there. Highly recommended.

I am a Family Physician who likes to sing. Unfortunately, I developed a hemorrhagic cyst on one of…read moremy vocal cords and virtually lost my voice. Dr. Peterson skillfully removed the cyst. The before and after pictures are impressive. There is not a mark on my vocal cord that would suggest a previous lesion. I have my voice back again! I am very sad she has since relocated. We lost a great referral source. Thank you Dr. Peterson!

Dr. Karmali is the best doctor I've ever had, and I've had great doctors in the past. I visited her…read moretowards the end of last year as a new patient and she spent about 30 minutes getting to know me before checking everything that I asked her to. She made me feel comfortable and relaxed every step of the way, talking me through everything. Dr. Karmali is extremely kind, attentive, gentle, humble, and calming. She went to UW Med School, so extra points for that! Another cool thing is that Swedish uses MyChart, an online personal health record system where you can see your medical history, appointments, messages from your doctor, etc. Strangely, when I called to make an appointment, the receptionist said that Dr. Karmali did not have any openings until January 2015. However, when I went online to MyChart, I saw multiple openings between now and the end of the year. I ended up making an online appointment with Dr. Karmali for early December and cancelling my phone-made appointment with another doctor at Swedish. I am so excited to go see Dr. Karmali again soon!

Dr. Karmali is by far the best doctor I have ever had. I found her at Swedish Downtown on 4th Ave…read more(she's still there) when I first moved to Capitol Hill in 2008 and even when I moved down to Puyallup, out of state, and then back again (now live in Tukwila) I continue to keep her as my primary care physician. After my motorcycle accident in 2009 Dr. Karmali checked up on me and worked with my medical records from Harborview to continue with my pain management care. To this day she still works closely with me on this care and has been very good at keeping an eye out for my health and well being and continues to work with my pain management doctor at Harborview. Dr. Karmali set me up with MyChart (available to all Swedish patients) when I moved back to WA and through that I am able to discuss issues with her without having to make an appointment to go into the clinic (I'm already there enough as it is!) and she is quick to get back to me usually same day but definitely within 24 hours. She even responds on her days off and to me, that is complete dedication and proves just how much she cares about her patients. I have recommended her to a couple of friends and they love her as well. Dr. Karmali is very knowledgeable and caring. If she is unsure of something she will investigate the issue to ensure that you get the best possible care. She is just an amazing doctor and an even more amazing person.