Lovely customer service and trains are always in time! I usually take an UBER there so don't have…read moreto leave my car at the station. Can't wait to ride this train soon to Miami, one of my fave destinations!

The Amtrak is unfortunately, a very inconsistent and unreliable way to travel. At least here in…read moreWest Palm the station is often delayed quite badly often by multiple hours at a time. It might not necessarily be Amtrak's fault, but surrounding trains and other complexities make the Amtrak not a great way to get around. The station itself is definitely not a five star location either. Make sure to be aware of your surroundings and keep your bags close.

The last 3 or 4 times using Amtrak from West Palm to Tampa the train has been delayed over an 1…read morehour.. the last time almost 3 hours. Horrible service. I gave it 2 starts because rarely the train is on time.